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About

Because we’re leading industry experts, we know what you need to market your senior living community as effectively and efficiently as possible. LeadGenie was created by the crack team of industry veterans at Senior Living SMART—your trusted partner in top-quality senior living marketing solutions for over a decade! It’s our mission to lead and innovate in the industry, so senior living communities like yours can stand out in the marketplace. We’ve staffed our LeadGenie call center team with experienced industry professionals who know and understand the senior living industry from the inside out. Our senior living call center counselors have a deep understanding of your prospective residents and their loved ones, their pain points, needs, wants, and concerns. They know the senior living customer journey involves much more than simply connecting a prospect with a community. It takes nurturing, empathy, respect, and care.

About

Optimize your business with a single cloud-based platform that connects your care, services, and financial operations. Manage the change to PDPM with confidence and optimize your outcomes with transformational tools that drive a culture of continuous quality care. We've designed resources to guide you through a three step process to help face the new quality-driven world of PDGM with confidence. PointClickCare is the leading electronic health record (EHR) technology partner to North America’s long-term post-acute care (LTPAC) and senior care industry. We are committed to helping our customers navigate the new realities of their markets with confidence. More than 21,000 skilled nursing facilities, senior living communities, and home health agencies rely on us every day to build innovative solutions that transform the way care is delivered.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Senior living centers that need a powerful call center solution

Audience

Senior care facilities and senior living homes seeking a healthcare management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 4.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Love everything about PointClickCare. It has great reports, is easy to use, easy to add a patient. Fast, reliable. There isn't a thing I don't like. Plenty of features for the different departments.
  • Progress notes are easily made on patients. Alerts, such as a new medication, are easily noted so that following nurses are aware to watch for side effects.

Cons

  • I have zero complaints! I have never had any issues. I like the note section and the activity section. I can get everything I need.
  • When charting a medication that requires a nursing assessment such as when administering a pain medication, in addition to charting the medication was given, another screen pops up asking what their pain level was at on the 0-10 scale. There is an incredible lag before that screen pops up. If you click out and click back in a few times it may arrive but when you have 50 patients you are passing medications on, who has time for that. And you are asked the pain level for all their pain meds if you gave Tylenol and Morphine at the same time. There are multiple lags, because there are multiple medications that require an extra charting feature such as coumadin; their INR, any PRN medication; why are you giving it, Blood glucose checks; the result, insulin SQ administration; where did you give it, any injection, where did you give it. There is more but you get the idea. I'm not objecting to having to chart any of this. My objection is the lag time after clicking "yes" (indicating I gave the med) a white box pops up...and you wait....and wait...and wait... up to a minute sometimes, for the page to complete so you can chart the rest. For a busy nurse, this is unacceptable because one minute becomes one hour when you add up all the medications you are charting. Also, it's not easy to gather information about a patient. If you have been off a few days and you find you have a new patient, trying to look through their PCC chart to gather information about them is a lot of clicking that isn't intuitive...meaning one thing doesn't lead you to the next fluidly.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LeadGenie
Founded: 2022
callleadgenie.com

Company Information

PointClickCare
Founded: 1995
Canada
www.pointclickcare.com

Alternatives

Aline

Aline

Aline Senior Living

Alternatives

MedRight

MedRight

CareRight Technologies, LLC
Eldermark

Eldermark

Eldermark Software
Move-N

Move-N

Move-N Software
myUnity

myUnity

Netsmart Technologies
SHP for Skilled Nursing

SHP for Skilled Nursing

Strategic Healthcare Programs

Categories

Categories

Assisted Living Features

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Electronic Medical Records (EMR) Features

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Integrated Telehealth
Meaningful Use Certified
MIPS Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Long Term Care Features

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Nursing Home Features

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Integrations

Axys
CHERRY
Carefeed
Clarity Security
DocuTrack
Flax
FrameworkLTC
Intelligent Pharmacy Software
K4Community
Lift AI
Quiltt
Qvera Interface Engine
Ryde Central
ScribeHealth
ServingIntel
ShiftNex AI
StoriiCare
TigerConnect
Updox
eMenuCHOICE

Integrations

Axys
CHERRY
Carefeed
Clarity Security
DocuTrack
Flax
FrameworkLTC
Intelligent Pharmacy Software
K4Community
Lift AI
Quiltt
Qvera Interface Engine
Ryde Central
ScribeHealth
ServingIntel
ShiftNex AI
StoriiCare
TigerConnect
Updox
eMenuCHOICE
Claim LeadGenie and update features and information
Claim LeadGenie and update features and information
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Claim PointClickCare and update features and information