Related Products
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About
Laya AI is an open source family of non-autoregressive System 1 decision models built for fast, typed decisions instead of free-form text generation. Given a state and structured questions, Laya evaluates them in a single forward pass and returns outputs that application code can use directly. It supports three decision types: choice, which selects among named options and returns probabilities; score, which places an input on an ordered rubric such as urgency or severity; and noul, which estimates the probability that a proposition is true. Laya is designed for workloads such as agent and model routing, support ticket triage, guardrails, intent classification, risk and fraud scoring, workflow escalation, RAG filtering, moderation, and phishing detection. It can route requests by department, score urgency, flag refund or churn signals, detect policy or abuse conditions, and escalate uncertain cases to a larger model or human reviewer.
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About
Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Developers and AI engineering teams seeking to route, classify, score, filter, and escalate application inputs through fast, structured decision models
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Audience
Companies searching for an advanced Qualitative Data Analysis solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
$600 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationLaya AI
Founded: 2020
India
laya-ai.com
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Company InformationViable
Founded: 2020
United States
www.askviable.com
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Categories |
Categories |
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Integrations
Delighted
Not Supported
Front
Not Supported
GPT-4
Not Supported
GitHub
Supported
Hugging Face
Supported
Intercom
Not Supported
Nekton.ai
Not Supported
Node.js
Supported
ONNX
Supported
Pendo
Not Supported
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Integrations
Delighted
Supported
Front
Supported
GPT-4
Supported
GitHub
Not Supported
Hugging Face
Not Supported
Intercom
Supported
Nekton.ai
Supported
Node.js
Not Supported
ONNX
Not Supported
Pendo
Supported
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