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About

Laya AI is an open source family of non-autoregressive System 1 decision models built for fast, typed decisions instead of free-form text generation. Given a state and structured questions, Laya evaluates them in a single forward pass and returns outputs that application code can use directly. It supports three decision types: choice, which selects among named options and returns probabilities; score, which places an input on an ordered rubric such as urgency or severity; and noul, which estimates the probability that a proposition is true. Laya is designed for workloads such as agent and model routing, support ticket triage, guardrails, intent classification, risk and fraud scoring, workflow escalation, RAG filtering, moderation, and phishing detection. It can route requests by department, score urgency, flag refund or churn signals, detect policy or abuse conditions, and escalate uncertain cases to a larger model or human reviewer.

About

Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers and AI engineering teams seeking to route, classify, score, filter, and escalate application inputs through fast, structured decision models

Audience

Companies searching for an advanced Qualitative Data Analysis solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$600 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Laya AI
Founded: 2020
India
laya-ai.com

Company Information

Viable
Founded: 2020
United States
www.askviable.com

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Categories

AI Decision Models Supported

Categories

Integrations

Delighted Not Supported
Front Not Supported
GPT-4 Not Supported
GitHub Supported
Hugging Face Supported
Intercom Not Supported
Nekton.ai Not Supported
Node.js Supported
ONNX Supported
Pendo Not Supported
PyPI Supported
Python Supported
Salesforce Not Supported
SurveyMonkey Not Supported
Typeform Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Delighted Supported
Front Supported
GPT-4 Supported
GitHub Not Supported
Hugging Face Not Supported
Intercom Supported
Nekton.ai Supported
Node.js Not Supported
ONNX Not Supported
Pendo Supported
PyPI Not Supported
Python Not Supported
Salesforce Supported
SurveyMonkey Supported
Typeform Supported
Zapier Supported
Zendesk Supported
Claim Laya AI and update features and information
Claim Laya AI and update features and information
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Claim Viable and update features and information