LateShipment.com

LateShipment.com

LateShipment Inc.
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About

At LateShipment.com, we are driven by an overarching mission to bring more transparency to the world of shipping. We recognize that businesses, despite paying for shipping, have very little control over their shipping carriers and strive to fix that power imbalance. Our groundbreaking delivery management solutions help retailers seamlessly create post-purchase experiences, while our automated parcel audit solutions help bring better performance accountability to the last mile and recover millions of dollars in shipping refunds for businesses around the world. Carrier errors and customer anxiety beyond the buy button are inevitable. However, you can turn customer anxiety into fierce loyalty by delivering stunning experiences post-purchase and ensure you are rightfully compensated for carriers’ mistakes via refunds. Drive up to 40% more repeat sales with stellar, branded delivery experiences.

About

PAQATO is a post-purchase ecommerce experience platform that transforms the delivery process into a growth and customer-engagement engine by automating personalized communication, tracking, and analytics throughout the shipping journey. It provides branded, proactive shipping notifications across channels (email, SMS, etc.) that keep customers informed about package status and encourage repeat visits to the online store, which can boost sales and reduce service inquiries. PAQATO lets merchants build custom track & trace pages within their own shop environment so customers stay on brand and engaged with product recommendations, offers, and upsell content while tracking orders, turning delivery status into a conversion opportunity. It also includes shipping performance controls and dashboards that give transparency into carrier KPIs, transit times, delays, and logistics data to help optimize fulfillment processes and improve decision-making.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Carriers and companies looking for a solution to improve their shipment operations

Audience

Ecommerce businesses and online retailers that want to improve the post-purchase experience, increase customer engagement, and drive repeat sales through automated delivery communication and branded tracking

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LateShipment Inc.
Founded: 2012
United States
www.lateshipment.com

Company Information

PAQATO
Founded: 2015
Germany
www.paqato.com

Alternatives

Alternatives

Shipway

Shipway

Shipway by Unicommerce

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Parcel Audit Features

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipment Tracking Features

Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration

Integrations

Klaviyo
Actindo
Afterbuy
Brevo
CleverReach
Gambio
Lightspeed Retail
Magento
Microsoft Dynamics 365
PlentyONE
PrestaShop
Shopify
Shopware
Slack
Solvemate
Spryker
Trello
WooCommerce
Zendesk
xt:Commerce

Integrations

Klaviyo
Actindo
Afterbuy
Brevo
CleverReach
Gambio
Lightspeed Retail
Magento
Microsoft Dynamics 365
PlentyONE
PrestaShop
Shopify
Shopware
Slack
Solvemate
Spryker
Trello
WooCommerce
Zendesk
xt:Commerce
Claim LateShipment.com and update features and information
Claim LateShipment.com and update features and information
Claim PAQATO and update features and information
Claim PAQATO and update features and information