Sparrow

Sparrow

Sparrow.io
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About

Latchel handles your maintenance calls and requests and connects your residents to pros for house cleaning, furniture assembly, emergency services, and much more. Latchel is the only platform that combines revenue-generating resident amenities with maintenance software that empowers property managers to deliver unbeatable customer service. We protect your time by being your front-line communications team. Delight residents with a combination of lifestyle and financial services. Latchel averages a 4.8/5 stars rating for resident satisfaction. For the first time ever, property managers can increase their revenues with a one-of-a-kind resident amenity while leveling up their maintenance services in a single platform. Latchel Averages a 4.8/5 star rating for resident satisfaction. 5-star resident reviews are automatically pushed to your online profiles so your marketing gets a boost. Latchel’s communication team becomes your frontline customer service center to protect your time.

About

Increase your WooCommerce store revenue by 30% with customer reviews. Get organic stars ratings in Google & Bing to reduce spend on PPC adverts, improve click-through rates, boost conversion, and enhance your sales & customer trust. Product Reviews. Quick, automated, and just what your business needs to build consumer trust and increase sales. Rich Snippets. Review scores and contents appear in search rankings, increasing your audience and sales. Star Ratings. Reduce bounce rate, increase CTR by adding star ratings on your products. Attract more shoppers to your store. We automatically add review stars to your products in Google organic search, helping your brand increase organic CTR and attract more shoppers. More review stars mean more visibility, more clicks, more shoppers, and more conversions. Collect customer reviews on autopilot. Automatically send product review request to your customers after they place an order on your store.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Property managers requiring a solution to manage residents and handle maintenance calls and requests

Audience

Ecommerce startups looking for a user friendly review management application to generate revenue

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$9 per month
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The concept of outsourcing property maintenance requests is great. Sadly it was not well executed or achieved with their software.

Cons

  • I recently switched to RentRedi from TurboTenant because I was trying to outsource maintenance requests through Latchel (integrated into RentRedi) and it has been horrendous. I'm pretty convinced Latchel is just an auto-reponse generator with outsourced support. I've been using it for about three months and have yet to get a single maintenance request properly taken care of. Every single ticket I've submitted I chose the option to contact me instead of the tentants, but instead they send the tenant a text and an email then close the request because my tenants have no idea how to respond (their emails are super vague and my tenants think they are spam). I finally got them to open a ticket and push it through, only to get an email the next day saying they couldn't find a vendor and that I'm welcome to take care of it myself.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Latchel
United States
latchel.com

Company Information

Sparrow.io
Founded: 2020
India
getsparrow.io

Alternatives

Alternatives

ProvenExpert.com

ProvenExpert.com

Expert Systems AG

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

COLDCARD
Dash
Gmail
Google Calendar
Rent Manager
RentRedi
WooCommerce
WordPress

Integrations

COLDCARD
Dash
Gmail
Google Calendar
Rent Manager
RentRedi
WooCommerce
WordPress
Claim Latchel and update features and information
Claim Latchel and update features and information
Claim Sparrow and update features and information
Claim Sparrow and update features and information