ResidentPrints

ResidentPrints

ResidentPrints, LLC
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About

Latchel handles your maintenance calls and requests and connects your residents to pros for house cleaning, furniture assembly, emergency services, and much more. Latchel is the only platform that combines revenue-generating resident amenities with maintenance software that empowers property managers to deliver unbeatable customer service. We protect your time by being your front-line communications team. Delight residents with a combination of lifestyle and financial services. Latchel averages a 4.8/5 stars rating for resident satisfaction. For the first time ever, property managers can increase their revenues with a one-of-a-kind resident amenity while leveling up their maintenance services in a single platform. Latchel Averages a 4.8/5 star rating for resident satisfaction. 5-star resident reviews are automatically pushed to your online profiles so your marketing gets a boost. Latchel’s communication team becomes your frontline customer service center to protect your time.

About

ResidentPrints is cloud-hosted print management software combined with a fully managed printer amenity for apartment communities. Residents upload documents through a browser from any device and release jobs at the property’s commercial printer using a personal PIN. Property teams manage resident access, monthly print allowances, jobs, and activity from a web dashboard, including bulk onboarding by CSV. The subscription includes the color print/scan/copy station, paper, toner, remote device and supply monitoring, maintenance, repairs, and direct resident support. Core capabilities include secure PIN-held release, quotas, print history, remote document submission, scan-to-email, usage visibility, resident onboarding, and multi-property use cases. Plans start at $249 per property per month. Current installation and support coverage is focused on metro Atlanta, Georgia.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Property managers requiring a solution to manage residents and handle maintenance calls and requests

Audience

Apartment owners and operators, property management companies, student housing, senior living, build-to-rent, coliving, condo and HOA communities, and mixed-use residential properties.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$249/month/property
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The concept of outsourcing property maintenance requests is great. Sadly it was not well executed or achieved with their software.

Cons

  • I recently switched to RentRedi from TurboTenant because I was trying to outsource maintenance requests through Latchel (integrated into RentRedi) and it has been horrendous. I'm pretty convinced Latchel is just an auto-reponse generator with outsourced support. I've been using it for about three months and have yet to get a single maintenance request properly taken care of. Every single ticket I've submitted I chose the option to contact me instead of the tentants, but instead they send the tenant a text and an email then close the request because my tenants have no idea how to respond (their emails are super vague and my tenants think they are spam). I finally got them to open a ticket and push it through, only to get an email the next day saying they couldn't find a vendor and that I'm welcome to take care of it myself.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Latchel
United States
latchel.com

Company Information

ResidentPrints, LLC
United States
www.residentprints.com

Alternatives

Alternatives

OP

OP

Fitosoft
PrinterTux

PrinterTux

HE Soluções
OP Desktop

OP Desktop

Fitosoft
ScrewDrivers

ScrewDrivers

Tricerat

Categories

Categories

Integrations

Gmail
Google Calendar
Rent Manager
RentRedi

Integrations

Gmail
Google Calendar
Rent Manager
RentRedi
Claim Latchel and update features and information
Claim Latchel and update features and information
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Claim ResidentPrints and update features and information