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About

In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations.

About

Primeclass is an AI platform to improve operations like managing guest reviews, analyzing vendor contracts, maintenance, staff training, and more. Manage reviews, train staff, cut expenses, and more. Conversational chat built on your hotel brand and specific to the hotel industry. Ask anything, get insights and analysis. Manage all customer reviews, analyze, categorize, and respond. Identify underperforming units/properties and increase revenue. No more wrong bookings, and all sales information including availability in one place across meeting and events spaces. Built on your hotel's policy and procedure, fully conversational, "always on" trainer and onboarding for all departments. Running a hotel is like trying to solve a puzzle wrapped in a Rubik's cube while riding a rollercoaster and Primeclass makes it easier. Primeclass will set up live data demos and deliver real-time insights. Enjoy the value of AI review insights and build custom reports.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels

Audience

Hotels in search of a tool to enhance guest happiness and increase profits for operators

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Knowcross
Founded: 2002
United Kingdom
knowcross.com

Company Information

Primeclass
United States
www.primeclass.ai/

Alternatives

Tourismart

Tourismart

SimpleApps

Alternatives

SmartHotel

SmartHotel

SmartPoint Technologies
360HMS

360HMS

360 Mango Solutions
Amadeus HotSOS

Amadeus HotSOS

Amadeus Hospitality

Categories

Guest Messaging Supported
Hotel Management Supported

Categories

AI Tools Supported
Hotel Management Supported

Integrations

Akia Supported
Glowing Supported
INTELITY Supported
IRIS Guest Supported
MVI Supported
React Mobile Supported
SABA Chatbot Supported
SABA F&B Ordering Supported
SABA Host Supported

Integrations

Akia Not Supported
Glowing Not Supported
INTELITY Not Supported
IRIS Guest Not Supported
MVI Not Supported
React Mobile Not Supported
SABA Chatbot Not Supported
SABA F&B Ordering Not Supported
SABA Host Not Supported
Claim Knowcross and update features and information
Claim Knowcross and update features and information
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Claim Primeclass and update features and information