TravelPalTravelPal Inc.
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Related Products
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About
Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests.
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About
TravelPal is an AI guest messaging and upsell tool for vacation rental property managers using Guesty, priced at $25 per unit per month. It answers guest messages around the clock, in the language the guest writes in, from your own listing data and message history. Then it sells: late checkout, early check-in, and mid-stay cleaning are offered in chat at your exact prices, paid by card, with every sold change written into Guesty so your front desk and cleaning crew see it where they already look. TravelPal knows when to stop. Complaints and refund requests stop the AI and alert a person. Questions it cannot answer confidently are held for your team, and your answer is relayed back to the guest in one voice. The price is a flat $25 per unit per month: no onboarding fee, no commission on upsells, no message caps, and no surcharge as you add units. A Miami property management company has run TravelPal on 144 units since August 2026.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Guest Messaging platform for hotels wanting to catch actionable feedback, boost satisfaction, and delight guests
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Audience
Vacation rental and short-term rental property management companies using Guesty
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$25/month/unit
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKipsu
Founded: 2010
United States
kipsu.com/hospitality/
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Company InformationTravelPal Inc.
Founded: 2024
United States
asktravelpal.com
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
OpenKey
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