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About

KindHOA is a web-based HOA management platform for self-managed homeowners associations, volunteer boards, and residents. It brings dues collection, invoicing, budgets, transaction records, document storage, resident directories, announcements, messaging, calendars, formal elections, maintenance requests, architectural review (ARC), and violation tracking into a shared community portal. Residents can use web, iPhone, and Android access to pay assessments, submit requests, view documents, and follow community updates. Boards can review requests, manage records, coordinate votes, and communicate with residents; paid Board Automation adds recurring dues, automated late fees, email broadcasts, expanded limits, and AI document assistance. A free Good Neighbor plan and paid Board Automation plan are available, with online payment processing fees separate from software subscription charges.

About

TownSq, the leading global app for better community living, is revolutionizing communications and operations for neighbors, community managers and board members. TownSq is the community and HOA app dedicated to improving your community’s organization, productivity and effectiveness. Deliver more to your communities using our unique and powerful solutions designed to drive efficiency, provide insights and reduce churn. As a board member, your community depends on you to represent their interests. Improve and simplify your daily responsibilities while ensuring homeowners’ voices are heard with our unique and powerful features that will help you streamline HOA processes and communications. Reduce costs and be efficient with timely online announcements. Store documents, collect assessments, manage requests & amenities. Track all community assignments and never miss a deadline. Keep everyone informed with push notifications for events, visitors, packages & requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Self-managed HOAs, volunteer boards, and community associations

Audience

Organizations that need an HOA software solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Good Neighbor is free indefinitely. Board Automation costs $29/month or $299/year and includes a community domain and five board email addresses. New communities can try Board Automation free for 60 days without a card. Online payments incur Stripe processing and KindHOA platform fees; communities can choose how to handle applicable fees.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.1 / 5
ease 1.7 / 5
features 1.6 / 5
design 1.6 / 5
support 1.6 / 5

Pros & Cons from Real Users

Pros

  • There is almost nothing positive to say about this application. I am only writing in the pros line because this site forces me too.
  • Nothing to like here. No pros except cheap price to our management company.
  • Nothing. The negative outweighs the positive that it doesn't matter anymore. It is actually ONLY good for making payments! And not for communications on the forum.
  • NONE.
  • TownSq is not difficult to use. Based on feedback from our community management company who brought Town Square in for our community to use, it is not customizable. What you see is what you get.

Cons

  • The website is not functional, hyperlinks dont actually work. Lazy coding, GUI that is trash, app that adds zero value. They probably sold this as a PaaS with good management visibility but terrible for end users.
  • Terrible product. Forum entries are not sorted by category. Not customizable, not user friendly. Usefulness is very limited. Even document storage is poor. If you use the app on your phone, documents cannot be enlarged for reading. I am a competent, tech savvy user, so that's not the issue. Folks with very basic skills are absolutely unable to use it. The faster our HOA dumps this product, the happier our community will be. We are in a 1100 house community. Do not waste your time with this inferior program.
  • - you as a user cannot delete or edit your messages - while the administrator, the board of directors or property manager can remove any and all your messages if they don't like what you post. - documents and folders disappear from time to time and you have to log off and logging back again to confirm that what you see is reflecting the reality - the website and mobile interfaces are different, which makes it very confusing while switching between the systems - if a message has comments, you cannot see them right under unless you press a small button see the comments. - lack of ability to send a message to a community member
  • They do not listen to their customers. They do not allow users to edit or delete their own posts to the forum or requests. If you make a mistake in your post you cannot go back and correct it once you post it to the forum.
  • My major problem with TownSq is that when a "request" is posted I only have visibility to MY requests. I can't see what other community members might have posted. This is a weakness in that there is no way to see which requests are placed for the same things.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

KindHOA
United States
kindhoa.com

Company Information

TownSq
Founded: 2013
Brazil
townsq.io

Alternatives

Alternatives

Community Works

Community Works

Community Works HOA
Neigbrs by Vinteum

Neigbrs by Vinteum

Vinteum Software

Categories

HOA Supported

Categories

HOA Supported

HOA Features

Calendar Management Supported
Committee Management Supported
Document Management Supported
Event Management Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Integrations

C3 Not Supported
CINC Systems Not Supported
FRONTSTEPS Caliber Not Supported
Stripe Supported

Integrations

C3 Supported
CINC Systems Supported
FRONTSTEPS Caliber Supported
Stripe Not Supported
Claim KindHOA and update features and information
Claim KindHOA and update features and information
Claim TownSq and update features and information
Claim TownSq and update features and information