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About

Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing.

About

Volie is a communication platform built specifically for automotive BDCs. It helps dealerships manage inbound and outbound calls, texts, and campaigns more efficiently. With real-time data syncing, customizable scripting, performance metrics, and AI-powered tools like Pulse, Volie ensures that every customer interaction is tracked, measured, and optimized, allowing BDC teams to drive more appointments and deliver a better customer experience. Unlike generic call center software, Volie is purpose-built for the automotive industry, especially service BDCs. Every feature is designed to address dealership-specific workflows, data, and performance growth.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Fixed ops department of car dealership looking fo an all-in-one service lane software.

Audience

Automotive dealerships with a service and/or sales BDC.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Volie’s pricing is tailored based on your setup—whether you're a single-store operation, have a centralized BDC, or run separate sales and service BDCs. We offer flexible plans tailored to your needs, with volume discounts available for multiple stores.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.6 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Support is excellent... Success coach is always in communication with us on a weekly/ biweekly basis to address our concerns and provide us with our progress and there is a weekly management training you can take as well.
  • I enjoy Volie for their amazing reports, the hand free calling, and how it really holds all of your employees accountable.
  • Volie has been a game changer for our team. It’s super easy to use, keeps everyone on the same page, and makes tracking results way less of a headache. We’ve saved a ton of time and it’s helped us stay way more organized. Plus, it makes reaching out to customers smoother and more effective. Honestly, it’s made our day-to-day so much easier.
  • The customer support is second to none. The ease of use and the ability to immediately double productivity by streamlining a call center has been unheard of in the automotive industry until now. Volie is constantly improving and innovating.
  • Increases agent productivity, customizable platform, reduces missed opportunities, ease to use for both agents and management, resourceful reporting.

Cons

  • I don't know of any cons that I can think of at the moment
  • The text messages and email function could be easier to use. Theres no notifications, you can scroll or search. Text messages get missed.
  • Volie’s been really helpful overall, but there are a couple things that could be better. Sometimes it takes a little while to get used to the setup, and there are features we wish were a bit more customizable. Every now and then we do have issues come up but their team is always on it to make sure the aim to get it fixed ASAP. Nothing major, but a few tweaks would definitely make it even smoother!
  • No one is perfect and i have tried to find a negative, but there are none
  • Occasional lags in phone calls where the phones are not matching up on the conversation.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Kimoby
Founded: 2013
Canada
www.kimoby.com

Company Information

Volie
Founded: 2017
United States
www.volie.com

Alternatives

Autodeals

Autodeals

Autodeals Inc

Alternatives

incadea.dms

incadea.dms

incadea
Dealerpull DMS CRM

Dealerpull DMS CRM

Dealerpull Dealer Management System (Automotive Management Software)
LoanerTrack

LoanerTrack

Bluebird Auto Rental Systems
PBS DMS

PBS DMS

PBS Systems

Categories

Auto Dealer Supported
Automotive CRM Supported
Live Chat Supported

Categories

Auto Dealer Supported
Automotive CRM Supported
Call Center Supported
Customer Service Supported

Auto Dealer Features

Accounting Not Supported
Buy-Here-Pay-Here Not Supported
Collections Management Not Supported
Contact Database Supported
Customer Database Supported
Document Management Not Supported
F&I Management Not Supported
Financing Management Not Supported
Form Printing Not Supported
Inventory Management Not Supported
Lease Management Not Supported
New Car Dealer Not Supported
New Car Lot Not Supported
Online Inventory Not Supported
Parts Management Not Supported
Sales Management Not Supported
Service Department Supported
Used Car Lot Not Supported
Website Integration Not Supported

Automotive CRM Features

Call Logging Not Supported
Contact Management Not Supported
Customer Support Not Supported
Inventory Management Not Supported
Lease Management Not Supported
List Management Not Supported
Marketing Automation Supported
Product Catalog Not Supported
Quotes / Proposals Not Supported
Service Department Management Supported
Showroom Management Not Supported
Territory Management Not Supported

Dealership Management Features

Accounting Not Supported
Auto Dealerships Not Supported
Collections Management Not Supported
Contact Database Not Supported
Customer Database Not Supported
Document Management Not Supported
Equipment Dealerships Not Supported
F&I Management Not Supported
Financing Management Not Supported
Form Printing Not Supported
Lease Management Not Supported
Marine Dealerships Not Supported
Online Inventory Not Supported
Parts Management Not Supported
Powersports Dealerships Not Supported
RV Dealerships Not Supported
Service Department Supported
Trailer Dealerships Not Supported
Used Car Dealerships Not Supported
Website Integration Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Automotive CRM Features

Call Logging Supported
Contact Management Supported
Customer Support Supported
Inventory Management Not Supported
Lease Management Not Supported
List Management Not Supported
Marketing Automation Not Supported
Product Catalog Not Supported
Quotes / Proposals Not Supported
Service Department Management Not Supported
Showroom Management Not Supported
Territory Management Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

CDK Global Supported
AlertMiner Not Supported
DriveCentric Not Supported
ProMax Unlimited Not Supported
Tekion Supported
VinSolutions Connect CRM Not Supported
Xtime Not Supported

Integrations

CDK Global Supported
AlertMiner Supported
DriveCentric Supported
ProMax Unlimited Supported
Tekion Not Supported
VinSolutions Connect CRM Supported
Xtime Supported
Claim Kimoby and update features and information
Claim Kimoby and update features and information
Claim Volie and update features and information
Claim Volie and update features and information