PowerSoft  by Wallace Software Solutions

PowerSoft by Wallace Software Solutions

Wallace Software Solutions
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About

Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing.

About

Our “Powersoft” Dealer Management Software (DMS) will help you Take control of your dealership. Our fully integrated easy-to-use software solution, will simplify your day from beginning to end. Get a complete image of your operation, increase productivity and profits, whiles discovering opportunities for growth with “Powersoft” designed specifically for Powersports dealers of all sizes. Running a Powersports business can be a complex task! Wallace Software Solutions makes it simple… With our “Powersoft” software solution you can have all the tools your dealership needs in one completely integrated system. Start with a single software module or design your own software configuration with as many users and modules as your business requires. Each feature rich module is easily customizable and seamlessly integrates with our industry specific beneficial add-ons, allowing you to take your system to the next level.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Fixed ops department of car dealership looking fo an all-in-one service lane software.

Audience

Powersports Dealer Owners and operators

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$150 per month
Our software is module based and pricing depends on number of users and modules purchased. We have a solution for all budgets.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • N/A

Cons

  • I’m writing this because I’ve watched my uncle go through absolute hell with Wallace. He bought their DMS for his boat shop in Gloucester, thinking it would make things easier, but it’s been nothing but a giant headache since day one. Setup was a total joke. They promised it would be easy to switch over, but they messed up his inventory, lost customer information, and the system kept crashing. It felt like the people “helping” us didn’t even understand how a boat shop actually works. My uncle has had to spend extra hours every night just trying to fix the mess they made. But the worst part is the support, or lack of it. Once they got his money, they basically disappeared. You call the office and someone usually answers the phone, but sometimes they don’t. They’re probably on the phone with someone else. When they do answer, the person who picks up seems to have no clue what’s going on. Then you end up waiting days for a callback, if they even call you back at all. Support emails usually go unanswered. When you finally get a hold of someone, they act like they’re doing you a favor just by talking to you. They don’t fix anything, they just give you the runaround while your business suffers. Because of their incompetence, my uncle was forced to leave them and go back to his previous software just to stay in business. Worst of all, we lost months of data trying to make Wallace’s broken system work. Now we have to spend even more time and money switching back and trying to recover what’s left of our records. Don’t let the professional look fool you. They took a significant amount of money from my uncle and left him with a system that barely works and no one to help fix it. Save yourself the stress and go somewhere else. This place is a sinking ship. For a company that brags about having “40 years of experience,” they handled this like they’ve never done a data migration before. Instead of taking responsibility, they blamed us for “bad data” and “lack of training.” Our data was in good condition, and their training is just as broken as their software. Also worth noting is what appears to be deceptive behavior discovered after purchasing the software. “Tim” from our demos and trainings sounds exactly like “Jack,” the owner, even though the business owner is listed as John F. Wallace. The “receptionist” who answers the phone also sounds exactly like Jacky or Jaclyn. If this is an operation using multiple names to appear larger than it is, people should know. After taking a closer look following my Google review, I noticed some concerning patterns. One of the “5-star” reviews is from someone named “Jack,” the same name as the owner. Another reviewer named Paul appears to be directly connected to a Jaclyn working there. On top of that, the two most recent reviews were posted at the exact same time come to find out, it was only because of their Facebook post on the same day offering a giveaway in exchange for reviews, which is a clear violation of Google’s review policies. It strongly suggests the rating is being artificially inflated. We specifically started this during the winter, our slow season, so we’d be ready for busy months. Now we’re hitting that busy season, and their incompetence has left us with a complete mess. We’ve already gone back to our old system just to keep the shop running.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Kimoby
Founded: 2013
Canada
www.kimoby.com

Company Information

Wallace Software Solutions
Founded: 1978
United States
wallacedms.com/powersoft-dealer-management-software-dms/

Alternatives

Autodeals

Autodeals

Autodeals Inc

Alternatives

Dealerpull DMS CRM

Dealerpull DMS CRM

Dealerpull Dealer Management System (Automotive Management Software)
ADAM DMS

ADAM DMS

ADAM Systems
LoanerTrack

LoanerTrack

Bluebird Auto Rental Systems
Autologica DMS

Autologica DMS

Autologica S.A.
Astra Marine DMS

Astra Marine DMS

Integrated Dealer Systems

Categories

Auto Dealer Supported
Automotive CRM Supported
Live Chat Supported

Categories

Dealership Management Features

Accounting Not Supported
Auto Dealerships Not Supported
Collections Management Not Supported
Contact Database Not Supported
Customer Database Not Supported
Document Management Not Supported
Equipment Dealerships Not Supported
F&I Management Not Supported
Financing Management Not Supported
Form Printing Not Supported
Lease Management Not Supported
Marine Dealerships Not Supported
Online Inventory Not Supported
Parts Management Not Supported
Powersports Dealerships Not Supported
RV Dealerships Not Supported
Service Department Supported
Trailer Dealerships Not Supported
Used Car Dealerships Not Supported
Website Integration Not Supported

Auto Dealer Features

Accounting Not Supported
Buy-Here-Pay-Here Not Supported
Collections Management Not Supported
Contact Database Supported
Customer Database Supported
Document Management Not Supported
F&I Management Not Supported
Financing Management Not Supported
Form Printing Not Supported
Inventory Management Not Supported
Lease Management Not Supported
New Car Dealer Not Supported
New Car Lot Not Supported
Online Inventory Not Supported
Parts Management Not Supported
Sales Management Not Supported
Service Department Supported
Used Car Lot Not Supported
Website Integration Not Supported

Automotive CRM Features

Call Logging Not Supported
Contact Management Not Supported
Customer Support Not Supported
Inventory Management Not Supported
Lease Management Not Supported
List Management Not Supported
Marketing Automation Supported
Product Catalog Not Supported
Quotes / Proposals Not Supported
Service Department Management Supported
Showroom Management Not Supported
Territory Management Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Integrations

CDK Global Supported
QuickBooks Online Not Supported
Tekion Supported

Integrations

CDK Global Not Supported
QuickBooks Online Supported
Tekion Not Supported
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