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About

Kenect is the leading AI for dealerships. Trusted by over 10,000 dealerships in North America, Kenect’s cutting-edge AI platform streamlines service, sales, and operations. Our intelligent voice and sms text based tools speed up communication, automate recall campaigns, boost CSI scores, drive positive reviews, and simplify payment collection. With powerful tools like Service AI and Sales AI, Kenect helps dealers grow revenue and save time.

About

When a product is recalled, it has a direct impact on customer satisfaction. That’s what makes it so vital for manufacturers to manage the recall process as effectively as possible. Organizations need clear and timely communication with all stakeholders, including regulatory agencies, dealers or retailers, customers, and internal business functions. The challenge is to manage recalls quickly and efficiently while also maintaining the highest degree of customer satisfaction. But if your existing product recall approaches are not sufficient, the result will be process disconnects and an incomplete view across the business, as well as with suppliers and external parties. Pega Recall establishes a single place for tracking and managing the lifecycle of your recall program and compliance program, all while staying focused on providing the best customer experience possible. By linking into your internal systems and data, Pega manages service level agreements (SLAs).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Kenect is built for dealerships in automotive, RV, marine, powersports, equipment, and outdoor industries that want to increase leads, improve reputation, and streamline customer communication with AI automation

Audience

Organizations and manufacturers in need of a solution to manage the recall process as effectively as possible

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Kenect
Founded: 2017
United States
www.kenect.com

Company Information

Pega
United States
www.pega.com/industries/manufacturing/recall

Alternatives

PBS DMS

PBS DMS

PBS Systems

Alternatives

OneRecall

OneRecall

Inmar Intelligence
DealerStar DMS

DealerStar DMS

DealerStar
VUE DMS

VUE DMS

Dominion Dealer Solutions
farmsoft

farmsoft

Tenacious Systems

Categories

Categories

Integrations

Assembly Neos
Lightspeed DMS

Integrations

Assembly Neos
Lightspeed DMS
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