Kechie

Kechie

My Office Apps
ServiceManager

ServiceManager

ServiceCentral Technologies
+
+

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About

Kechie is a fully integrated Enterprise Resource Planning Software with a Software as a Service (SaaS) platform that simplifies the user experience and has the latest in cloud technology. Kechie is easily configured to the scalable needs of your growing business. The robust engine enhances real-time visibility and tracking on all transactions from CRM, Sales, Inventory Management, WMS, Logistics, Procurement, Manufacturing, and Finance, which will streamline your operations and ultimately increase your profitability. It is quick and easy to implement without the expensive price tag. Sold in separate packages – inventory and warehouse management, manufacturing, and finance – or a fully configured ERP system to include all of these individual tools. Let us show you how to manage your business processes more efficiently and effectively.

About

ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small & Medium Sized Businesses

Audience

OEMs, Insurers, Third Party Logistics, and Service Depots

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Per User/Month depending on the package
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Cloud based platform is easily accessible from anywhere - looks and works great on mobile. Makes it easy to monitor inventory in real time remotely, making sure operations stay profitable. Easy to use, intuitive user interface makes it simple to get up and running quickly. Highly customizable to meet the specific needs of a particular organization. Excellent customer support team and good pricing provides value.

Cons

  • Nothing negative encountered so far. All functionality works as intended.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

My Office Apps
Founded: 2014
United States
www.myofficeapps.com/kechie-demo/

Company Information

ServiceCentral Technologies
Founded: 1991
United States
www.servicecentral.com

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Categories

Discrete ERP Supported
Distribution Supported
Distribution ERP Supported
ERP Supported
Inventory Control Supported
Manufacturing Supported
Manufacturing ERP Supported
Medical Inventory Supported
Order Management Supported
Procurement Supported

Categories

Inventory Control Features

Allocation Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Supported
Item Management Supported
Order Management Supported
Procurement Management Supported
Reorder Management Supported
Serial Number Tracking Supported
SKU / UPC Codes Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Not Supported
Warehouse Management Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Supported

ERP Features

Accounting Integration Supported
Accounting Management Supported
CRM Supported
Dashboard Not Supported
Distribution Management Supported
Enterprise Asset Management Not Supported
Financial Management Supported
HR Management Not Supported
Inventory Management Supported
Order Management Supported
Project Management Not Supported
Purchase Order Management Supported
Purchasing Supported
Reporting/Analytics Supported
Sales Management Supported
Supply Chain Management Supported
Warehouse Management Supported

Manufacturing Features

Accounting Integration Supported
ERP Supported
Maintenance Management Supported
MES Supported
MRP Supported
Purchase Order Management Supported
Quality Management Not Supported
Quotes/Estimates Supported
Reporting/Analytics Supported
Safety Management Not Supported
Shipping Management Supported

Medical Inventory Features

Barcode Scanning Supported
Expiration Date Management Supported
Purchasing Supported
Reorder Management Supported
Supply Management Supported
Usage Tracking Supported
Vendor Management Supported

Procurement Features

Asset Management Supported
Auction Management Not Supported
Bid Management Supported
Budget Management Not Supported
Catalog Management Supported
Contract Management Supported
Inventory Management Supported
Invoice Processing Supported
PunchOut Not Supported
Purchase Order Management Supported
Receiving Supported
Requisitions & Approvals Supported
Sourcing Management Not Supported
Spend Management Not Supported
Supplier Management Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Supported
Channel Management Supported
Demand Planning Supported
Inventory Management Supported
Location Control Supported
Order Management Supported
Purchasing Supported
Quality Control Not Supported
Receiving / Putaway Management Supported
Returns Management Supported
Shipping Management Supported

Inventory Control Features

Allocation Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Supported
Item Management Supported
Order Management Supported
Procurement Management Supported
Reorder Management Supported
Serial Number Tracking Supported
SKU / UPC Codes Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Not Supported
Order Fulfillment Supported
Order Tracking Not Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Not Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Not Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Not Supported
Warehouse Management Not Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Not Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Not Supported
QR Codes Not Supported
Reservations Not Supported
Service History Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Packaging Features

3D Modeling Not Supported
Asset Library Not Supported
Drafting Not Supported
For Manufacturers Not Supported
In-Store Visualization Not Supported
Inventory Management Supported
Palletization Not Supported
Quotes / Estimates Supported
Specification Management Not Supported

Warranty Management Features

Contract Management Not Supported
Eligibility Verification Supported
For Field Service Not Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Not Supported
Task Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

QuickBooks Online Supported
ADP Global Payroll Supported
Amazon EC2 Supported
Authorize.Net Supported
Avalara Supported
Descartes Pacejet Supported
EBizCharge Supported
EasyPost Supported
Google Authenticator Not Supported
JD Edwards EnterpriseOne Not Supported
Oracle Fusion Cloud ERP Not Supported
QuickBooks Online Advanced Supported
SPS Commerce Supported
ShipStation Supported
Shopify Supported
Shopify Plus Supported

Integrations

QuickBooks Online Supported
ADP Global Payroll Not Supported
Amazon EC2 Not Supported
Authorize.Net Not Supported
Avalara Not Supported
Descartes Pacejet Not Supported
EBizCharge Not Supported
EasyPost Not Supported
Google Authenticator Supported
JD Edwards EnterpriseOne Supported
Oracle Fusion Cloud ERP Supported
QuickBooks Online Advanced Not Supported
SPS Commerce Not Supported
ShipStation Not Supported
Shopify Not Supported
Shopify Plus Not Supported
Claim Kechie and update features and information
Claim Kechie and update features and information
Claim ServiceManager and update features and information
Claim ServiceManager and update features and information