JetRails vs. Rootpal Comparison


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About JetRails provides fully-managed and highly-optimized hosting for high-stakes websites such as eCommerce stores. We include white-glove migrations, dedicated account managers, and 24/7 proactive monitoring and support. We also deliver a wide range of services that mission-critical websites require, such as intrusion detection systems, malware scanners, web application firewalls, load tests, content delivery networks, and more. If you're looking for a team that will help you achieve your performance and reliability goals, JetRails is here to help! Our team of hosting experts is here to partner with you and your web developers, allowing you to focus on servicing your customers and growing your business.	About We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support with the most helpful team in hosting. We are a team of developers, system admins, and hosting specialists. We make your managed hosting experience seamless. Our hardware is top-notch, get all the resources from our dedicated server instances. We are more than just servers, we keep your hosting secure, updated, and running. Our datacenters are around the globe, pick your region and start using our high redundant networks. Windows, Linux, and other senior systems administrators are here for your support. Rootpal provides it’s customers with an unmatched experience. We provide unmetered and unlimited public/private network traffic across out network with no cap and no additional charges. Rootpal protects all of its hosting with free anti-DDoS unlimited protection. Never worry about outside attacks shutting your apps down.
Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience eCommerce businesses, brands and anyone looking for a fully managed hosting solution for Magento, Drupal, WordPress/WooCommerce, Shopware, and other PHP based applications.	Audience Businesses, organizations and individuals in need of a web hosting and web design solution to create and manage their website
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $300 per month We architect each hosting environment to meet the unique needs of the website or application we'll be hosting. From dedicated servers through autoscaling, self-healing, elastic AWS cloud environments, we provide fully-managed single-tenant hosting solutions that you can rely on. Free Version Not Supported Free Trial Not Supported	Pricing $4 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 2.3 / 5 ease 3.3 / 5 features 3.3 / 5 design 3.3 / 5 support 2.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Offers top-tier technology solutions. Premium Hosting Services. Magento Experts. High-quality Customer Support. Highly technical and Knowledgeable people. Cons None. All our concerns and needs are always addressed beyond excellence and expectations.	Pros & Cons from Real Users Pros Easy to setup, instal apps and manage websites. There is nothing more. You have the possibility to do nearly anything. Nothing at all. There are no redeeming qualities of this platform and it should never be considered by anyone. There are literally no imposed limits, not bandwidth, visitors, database size, use of plugins, etc. I don't have to work around limitations. Their tech is fast and their support too. Managing of websites is done using Plesk, which I had not seen before but now I think it's the best. Light years ahead of the pack. Very intuitive and easy to use, this makes me more productive. The features available to me are mind-blowing, I actually need fewer plugins on my websites. Great documentation for Plesk and more things you needs to know. Questions are being answered and as its managed support, they will do it for you. Zero nagging points to sell me more stuff, it's cleanest UI/UX (worth mentioning). Cons Outages in the order of hours are no exception. Unavailability of services or support is standard. Imagine putting your clients' sites here. Their slogan from their site: "We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support" it is pure fiction and has nothing to do with reality. Worst hosting experience I've had. If you want to lose business and feel frustrated, order their services. Everything. Ridiculous downtime (just this weekend along I'm at 24 hours down - that's half the weekend...), terrible support that's incompetent in more ways than one, and slow speeds. A few months ago support was a bit slow but that has changed. I know I will not be happy with other hosting companies after this experience (I hope we will be together forever :)
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information JetRails Founded: 2000 United States jetrails.com	Company Information Rootpal Founded: 2019 rootpal.com
Alternatives Bluehost	Alternatives Kamatera
RoseHosting	DialWebHosting
Hosting.com	InMotion Hosting
Kinsta	Go4hosting
Go4hosting View All	Bluehost View All
Categories Cloud Hosting Supported Dedicated Server Hosting Supported eCommerce Hosting Supported Managed Hosting Supported Web Hosting Supported	Categories Cloud Hosting Supported Dedicated Server Hosting Supported Managed Hosting Supported Reseller Hosting Supported Virtual Private Cloud (VPC) Supported VPS Hosting Supported
Dedicated Server Hosting Features 24/7 On-site Support Supported Built-in Backup Drives Supported DDOS Protection Supported IMPI Access Not Supported Off Server Backups Supported Root Level Not Supported SSD Storage Supported Uptime SLA Supported Show More Features Web Hosting Features Cloud Hosting Supported DDOS Protection Supported Dedicated Hosting Supported Email Hosting Not Supported Managed Hosting Supported Multiple Datacenter Locations Supported Private SSL Supported Server Backups Supported Shared Website Hosting Not Supported SSD Storage Supported Unlimited Bandwidth Option Supported VPS Not Supported Website Builder Not Supported
Integrations Ubuntu Supported WordPress Supported Adobe Commerce Supported CentOS Supported Drupal Supported GitHub Supported Magento Supported Microsoft 365 Not Supported MySQL Supported New Relic Supported OpenCart Supported Pagely Supported Pimcore Supported PrestaShop Supported RabbitMQ Supported Redis Supported Varnish Supported X-Cart Supported memcached Supported Show More Integrations View All 29 Integrations	Integrations Ubuntu Supported WordPress Supported Adobe Commerce Not Supported CentOS Not Supported Drupal Not Supported GitHub Not Supported Magento Not Supported Microsoft 365 Supported MySQL Not Supported New Relic Not Supported OpenCart Not Supported Pagely Not Supported Pimcore Not Supported PrestaShop Not Supported RabbitMQ Not Supported Redis Not Supported Varnish Not Supported X-Cart Not Supported memcached Not Supported Show More Integrations View All 3 Integrations
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