JRNYBetterQA
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Related Products
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About
JRNY is BetterQA's CRM built for service teams that can't afford to lose context between touches.
Contacts, deal stages, messages, notes, and full activity history in one place, visible when you need them, not buried three clicks deep.
What separates JRNY from generic CRMs? It monitors accounts for buying signals: job postings, funding, product launches, and scores opportunities from 0 to 100. The built-in reply assistant drafts follow-ups based on conversation history, not templates.
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About
Puffly is a cloud-based CRM for local service businesses and other small teams that need to organize customer inquiries and follow-up. It brings leads, contacts, companies, deals, tasks and activity history into a pipeline, with customer details, timing and source attached to each request. Businesses can capture inquiries through a hosted or branded lead form, import and sync leads with Google Sheets, manage opportunities, and use booking links and review requests in their workflow. The CRM’s core contact and pipeline tools are available on a free plan. Paid plans add Puff, an AI assistant that reviews leads and open opportunities, helps prioritize next steps and drafts replies or follow-ups for approval. Higher plans offer messaging, booking, review, phone and outreach features. Puffly is designed for owners and teams in local services, trades, agencies, retail and wellness businesses.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small to mid-sized service companies, tech teams, agencies, and consultancies. Used by sales, recruiting, and operations teams that need a simple, AI-assisted CRM.
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Audience
Local service businesses such as plumbers, HVAC, auto repair shops, salons, handymen and contractors
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
€29
Free Version
Supported
Free Trial
Supported
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Pricing
Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBetterQA
Founded: 2018
Romania
betterqa.co
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Company InformationPuffly
United States
pufflyai.com
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Integrations
Google Sheets
Not Supported
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