Jira

Jira

Atlassian
Work-Relay

Work-Relay

Neostella
+
+

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About

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

About

Extend the power of Salesforce to keep critical work moving smoothly, and ensure it’s completed on time. Work-Relay centralizes workflow management and automation improves communication among team members, and tracks progress in real-time. Say goodbye to juggling multiple apps. Bring teams, tools, and data together in one central hub. Integrate tools and keep everything synced. Merge orders, inventory, and client management systems. With integrated communication tools, teams stay connected and informed every step of the way. Managing work from a single location provides the visibility needed to make smarter decisions and prioritize the right work. Automate forms, tasks, and workflows so your team can work with increased speed and predictability. As tasks progress from one team or phase to another, seamless transitions ensure continuity and reduce downtime. See the full spectrum of tasks, from incoming orders to installation schedules, all in a centralized dashboard.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software teams of all sizes

Audience

Enterprises and teams interested in a solution to view, prioritize, and complete their assigned work

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
0-10 Users: Free
Standard: $7.50/Month
Premium: $14.50/Month
Free Version Supported
Free Trial Supported

Pricing

$35 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.2 / 5
features 4.6 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The feature that stands out for me is the assignment of tasks and subtasks, as this has allowed me to have a better record and tracking of the processes that must be completed in a project, resulting in having total control and minimizing time losses in case something fails. Jira's customization is unmatched, organizing work with this platform is incredible as it gives total control to customization and even more so when it has different templates that allow streamlining the planning of a project. It has AI integrated into certain tools on this platform, this has helped me generate much more efficient reports, it also integrates with different popular platforms in relation to communication and teamwork.
  • Jira is a brilliant and exceptional tool that provides great features that makes project management easier. I have been using Jira for more than 8 years and it has been of great help to me and my organization. I like the fact that it is so easy to tailor the project management view on Jira to your organization's needs.
  • There are certain capabilities of this software which i like a lot about this software like: 1. Powerful search & filtering capabilities 2. Extensive integrations with Atlassian & third party tools 3. Granular permissions for different team roles 4. Broad ecosystem of Add-ons & apps.
  • Jira provides the full solution with robust and flexible features that allow you to fully manage & automate the workflow of simple, as well as complex projects. It also has rich reporting and analytics.
  • I have been using JIRA for 10+ years. I love it but also hate it at the same time. However the love for it far surpasses the unhappiness! Atlassian has been making the product better the last 2 years and Cloud is by far the best they have ever done. The platform is powerful and the ease of use is improving in each release. At this point there is literally no need to use anything else.

Cons

  • Extensive and deep features that require some learning time to be able to use this tool properly. I would like them to simplify the learning process so that it is easier to adapt. In addition, its interface became more complex after applying certain updates, which radically changed how the interface was structured. Although this platform is complex to use, there are certain features that require a bit of tools, especially in the communication part. I feel that my work team has a hard time adapting to maintaining communication within this platform. It seems that Jira does not adapt to the new communication methods that currently exist.
  • To be sincere, there is nothing i dislike about Jira as it meets all my expectations.
  • The clunky interface always makes people a little confused about the features of capabilities of Jira Software, simplifying the same could benefit the users a lot.
  • Due to the extensive features Jira has, the learning curve is quite steep and it is suggested that you invest in training.
  • For junior or small teams JIRA is too much but for any team doing actual product development work this is the tool.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Atlassian
Founded: 2002
United States
www.atlassian.com/software/jira

Company Information

Neostella
Founded: 2019
United States
www.neostella.com/work-relay/

Alternatives

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Freshservice

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Alternatives

Categories

AI Productivity Supported
Bug Tracking Supported
Collaboration Supported
Dashboard Supported
DevOps Supported
DORA Metrics Supported
Gantt Chart Supported
Issue Tracking Supported
IT Documentation Supported
Kanban Supported
Marketing Planning Supported
OKR Supported
Product Management Supported
Product Roadmap Supported
Productivity Supported
Project Management Supported
Project Planning Supported
Project Tracking Supported
Remote Work Supported
Reporting Supported
Scrum Supported
Strategic Planning Supported
Task Management Supported
Work Management Supported

Categories

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Not Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Not Supported
Time & Expense Tracking Not Supported
Traditional Methodologies Supported

Application Development Features

Access Controls/Permissions Supported
Code Assistance Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Supported
Deployment Management Supported
Graphical User Interface Not Supported
Mobile Development Supported
No-Code Not Supported
Reporting/Analytics Supported
Software Development Supported
Source Control Supported
Testing Management Supported
Version Control Supported
Web App Development Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

DevOps Features

Approval Workflow Supported
Dashboard Not Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Not Supported
Issue Auditing Not Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Supported
Recurring Issues Supported
Scheduling Supported
Task Management Supported

Kanban Features

Collaboration Tools Supported
Dependency Tracking Supported
KPI Monitoring Not Supported
Milestone Tracking Supported
Multi-Board Supported
Prioritization Not Supported
Project Planning Not Supported
Roadmapping Supported
Supports Scrum Supported
Task Management Supported
Time Tracking Supported

Scrum Features

Backlog Management Supported
Collaboration Board Supported
Daily Reports Supported
Iteration Management Supported
KPI Monitoring Not Supported
Milestone Tracking Supported
Prioritization Supported
Progress Tracking Supported
Release Planning Supported
Roadmapping Supported
Sprint Planning Supported
Task Management Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Supported
Gantt Charts Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Integrations

Salesforce Supported
6clicks Supported
ActivTrak Supported
Allstacks Supported
Apiiro Supported
Aurelius Supported
Camunda Supported
Changelogfy Supported
Deepinfo Supported
Devgraph Supported
Inspire Software Supported
Panopta Supported
Planisware Supported
Rebotify Supported
Sahi Pro Supported
TAST Supported
Tiflux Supported
UserTesting Supported
monday dev Supported
theGist Supported

Integrations

Salesforce Supported
6clicks Not Supported
ActivTrak Not Supported
Allstacks Not Supported
Apiiro Not Supported
Aurelius Not Supported
Camunda Not Supported
Changelogfy Not Supported
Deepinfo Not Supported
Devgraph Not Supported
Inspire Software Not Supported
Panopta Not Supported
Planisware Not Supported
Rebotify Not Supported
Sahi Pro Not Supported
TAST Not Supported
Tiflux Not Supported
UserTesting Not Supported
monday dev Not Supported
theGist Not Supported
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