Checkmate

Checkmate

ItsaCheckmate
dinerr

dinerr

dinerr LLC
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About

From mom & pop restaurants to virtual kitchens & global chains, ItsaCheckmate is trusted by over 21K restaurants to integrate over a million online orders every day. ItsaCheckmate helps restaurant owners and operators simplify, automate, and scale their to-go, catering, and 3rd party delivery sales by enabling them to take control of all of their online ordering platforms and menus directly from their existing POS. Average customer benefits include a 15% reduction in labor costs, the ability to 86 delivery tablets, the elimination of manual order entry errors, and an increase in online orders by 39% within just 60 days. Key features include POS integration with over 150 platforms, multi-platform & location menu management, intelligent reporting & alerts, 3rd party accounting reconciliation, Restaurant Direct (Order with Google integration), and Table Direct (QR Ordering). Reach out today for a demo or to get started for free.

About

dinerr is a cloud restaurant management platform for owners, managers and front-of-house teams. It offers digital menus, QR ordering, guest payments, and online pickup and delivery orders. The dashboard supports live orders, kitchen workflows, tables, reservations, waitlists, guest chat and analytics. dinerr Mobile lets staff manage orders and tables on iPhone, iPad and Android; the web app runs in a browser. Pro adds reservation, table, analytics and staff tools. Premium adds AI phone answering, Google Business Profile tools, reviews, rostering, payroll-hour tracking, POS connections and more integrations. Restaurants can connect Square, Clover, Uber Direct and QuickBooks Online where available. Menus and management tools are available worldwide; payments and partner integrations depend on country and provider. The Free Plan includes digital menus, QR ordering and guest payments; paid plans include a 14-day free trial.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurant owners and operators

Audience

Restaurant owners, managers and front-of-house staff

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$85 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - Synced Easily - Initial Mapping Was Easy - Courteous responses via email - Cheap pricing - Not Many Pros At All - Fast To Respond to Negative Feedback - Slow To Respond to Fixing Issues
  • It seems like it could work but it does not. I think if someone had a simple restaurant with no modifiers that it would be great, but restaurants do not really work that way.

Cons

  • - Took Away Functions like Instant Syncing - Kept Blaming Clover POS For Mapping Issues - Made Us Lose Over $10k In Sales In 1 Month - Said No Other Integration Companies Would Be Able To Map When In Reality, They Are Incompetent - Mapping Technology Department Gives You The RunAround And Doesn't Fix Issues
  • Constant issues, customer service team is not helpful and lacks knowledge.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ItsaCheckmate
Founded: 2016
United States
www.itsacheckmate.com

Company Information

dinerr LLC
United States
dinerr.com

Alternatives

Alternatives

Choice QR

Choice QR

Choice
WowMenu

WowMenu

Hyve AI Labs FZCO
Epicuri

Epicuri

ThinkTouchSee
WowMenu

WowMenu

Hyve AI Labs FZCO

Categories

Menu Supported
Order Management Supported

Categories

Integrations

Clover Supported
Aloha Cloud by NCR Voyix Supported
CAKE POS Supported
DoorDash Supported
Foodics Supported
Google Business Profile Not Supported
Heartland Restaurant Supported
LINGA Cloud Kitchen Supported
Lavu Supported
PDQ POS Supported
PrISM POS Supported
Restolabs Supported
Revel Systems Supported
Shopify Supported
SpotOn Supported
Toast Kitchen Display System Supported
Toast POS Supported
WordPress Supported
Zuppler Supported

Integrations

Clover Supported
Aloha Cloud by NCR Voyix Not Supported
CAKE POS Not Supported
DoorDash Not Supported
Foodics Not Supported
Google Business Profile Supported
Heartland Restaurant Not Supported
LINGA Cloud Kitchen Not Supported
Lavu Not Supported
PDQ POS Not Supported
PrISM POS Not Supported
Restolabs Not Supported
Revel Systems Not Supported
Shopify Not Supported
SpotOn Not Supported
Toast Kitchen Display System Not Supported
Toast POS Not Supported
WordPress Not Supported
Zuppler Not Supported
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