Related Products
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About
Low-code BPM solution for your business with more than 10,000 users. Focus on your business Iterop is the fastest BPM and workflow solution on the market. You will be able to deploy your project in 5 days (average time observed by our customers). 7 times faster to set up than competitors. Innovative solution with a native Low-Code approach. Zero training for end users. Everything is included in a single application (no additional module). Iterop is a low-code BPM (Business Process Management) solution that allows you to digitize your ideas in less than 5 days. Design your processes with a low-code approach. Evolve your workflows and get them into production instantly. Orchestrate all your teams and tools. Analyze and monitor your activities with dashboards. Iterop is the fastest BPM and workflow solution on the market. You will be able to deploy your project in 5 days (average time observed by our customers).
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About
Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks.
The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions.
Cut Agent Onboarding Time by 80%
Diminish Ramp Time by 40%
Lower Average Handling by 30%
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises seeking a business process management solution to digitize their business operations, processes and workflows
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Audience
Contact centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$20
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIterop
Founded: 2013
France
www.iterop.com/en/
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Company InformationProcess Shepherd
Founded: 2022
United States
www.processshepherd.com
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Categories |
Categories |
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Integrations
Aircall
Freshdesk
Genesys Cloud CX
Salesforce
Zendesk
Zoho CRM
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