Iris Nova vs. ecManager Comparison Chart

Build seamless conversations over preferred channels using trusted, reliable messaging solutions with Twilio MessagingX. Easily add and integrate channels to match your customers’ preferences—without needing custom code or rebuilt architecture. Twilio is trusted to send and receive over 130 billion messages a year. Engage customers around the world with a platform that can send messages to over 180 countries, on infrastructure that’s optimized for reliable global delivery at scale. We support SMS, MMS, WhatsApp, chat, Facebook Business Messenger, and Google's Business Messages, all in one platform, to integrate communications at critical touchpoints of your customer journey. Twilio’s APIs make sending and receiving messages across channels easy. Find the documentation, sample code, and developer tools you need to build exactly what you want, fast. We’ll handle the complexity of mobile carriers and global regulations, so you can focus on building.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use. Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed. Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Cahoot is the next-generation eCommerce order fulfillment network powered by our patented and easy-to-use shipping software. With 100+ eCommerce fulfillment centers throughout the United States, we offer nationwide 1-day and 2-day delivery to over 90% of the US population. Cahoot provides reliable and affordable US fulfillment services for ALL sales channels, including leading marketplaces such as Amazon, eBay, and Walmart and leading eCommerce platforms and shopping carts, including Shopify, BigCommerce, and Magento. Cahoot is the world's first peer-to-peer eCommerce fulfillment network that provides ultrafast order fulfillment at 30% lower cost than traditional 3PLS.

Full-featured Davinci Supply Chain technology built for warehouses that strive for efficiency. Robust, flexible and configurable inbound receiving, replenishment, outbound shipping, integrated labor management, dock management etc. Private and 3PL type warehouses. The Da Vinci software is easily integrated with your entire supply chain, including ERP, OMS, EDI, shopping carts, and small parcel carriers, creating a seamless experience from the moment your customer places an order to the time that order ships from the warehouse. Da Vinci Unified empowers companies of all sizes and in all industries to meet the increasing demands of today’s supply chain challenges, with sophisticated warehouse, transportation, yard, and labor management. From the time inventory arrives, to the time orders are picked and leave the warehouse, Da Vinci optimizes every step of your fulfillment process and enables you to adapt to evolving consumer demands.

ShipBob is the leading global omnifulfillment platform designed for businesses of all sizes, providing them access to best-in-class supply chain capabilities. The ShipBob platform provides merchants with a single view of their business and customers across all of their sales channels and enables them to manage products, inventory, orders, and shipments, and leverage real-time analytics and reporting. ShipBob enables merchants to optimize fulfillment operations in their own facilities with ShipBob's WMS (ShipBob's proprietary warehouse management system), or outsource it completely to have their orders picked, packed, and shipped for them at over 40 fulfillment centers across the United States, Canada, Europe, and Australia. By providing proprietary fulfillment software, comprehensive support, and dozens of tech and retail partnerships, ShipBob enables brands to build a scalable, affordable fulfillment strategy and fulfill orders with seamless omnichannel connectivity.

Steelhead's cloud-based technology gives you the opportunity to digitize and streamline every step of your manufacturing process - designed specifically for your job shop, not the other way around. Our software allows Operators to send quotes, add work orders, include product recipes, track the movement of parts, send packing slips and invoices, train operators, automatically generate reports, and reprioritize jobs all with the tap of a finger! Access effortless inventory management with low-quantity alerts and accounting integrations to automate invoice tracking. How is Steelhead different? Any Operator off the street can be trained in as little as 10 minutes! Deploying at your job shop can be as quick as two weeks (not months like other MRP solutions) - we aren't your traditional MES or ERP. Reach out today for a demo of the technology or an on-site optimization consultation.

PackageX Inventory is a modern inventory management system that streamlines four-wall logistics workflows for warehouses, manufacturing sites, and eCommerce businesses. It combines shipping and inventory software to simplify fulfillment operations. With Inventory, you can match incoming packages against ordered lists, perform fulfillment, and manage items in your warehouse easily. APIs integration Give your existing ordering and inventory management systems the latest functionality and features via APIs with no down time. Arrival scanning Use an OCR-powered inventory app to extract label data and QR/barcodes to match inventory against manifests. Logs Build a detailed log of items shipped to and from warehouses and ecommerce fulfillment centers just from scanning label data. Workflows Automate package sorting, item storage, and fulfillment workflows with our inventory software or APIs connected to your current system.

AgeChecker.Net provides an easy checkout experience while keeping your site up to date with the latest age regulations in your industry. More than 90% of customers are verified instantly with our extensive database of trusted records and intelligent matching technology. Keep up to date with the latest FDA age requirements, state laws, and merchant account policies. Our verification rules are customizable. Reduce cart abandonment and customer frustration over competing systems. Customers are verified directly on your website during checkout. We are a real age verification solution, not just a pop-up! We match customer information from your checkout form against our identity networks to verify that a customer meets your minimum age requirements. All major e-commerce platforms are supported. When a customer is ready to place their order, the AgeChecker.Net popup will appear and explain the verification process and why it is required.

PackageX Fulfillment allows retailers to pick, pack and ship orders effortlessly across all fulfillment locations, from stores to micro warehouses.