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About

Invision Community features a fully-loaded support desk. If you want to take support a step further, easily integrate with Zendesk to communicate top-level help and feedback. Beef up your customer relationship management services with their suite of applications focused on customer service, marketing automation, analytics and application development. Enable staff to focus on more important tasks, rather than repeating the same answers over and over. Automatically highlight the best support content from your community on Facebook & Twitter, for even better visibility. Customers can access your support community any time, from anywhere, on any device. Answers can be ranked based on their accuracy, with higher ranked answers displayed first. Staff and the original poster can also choose the best answer.

About

phpBB is a free flat-forum bulletin board software solution that can be used to stay in touch with a group of people or can power your entire website. With an extensive database of user-created extensions and styles database containing hundreds of style and image packages to customise your board, you can create a very unique forum in minutes. No other bulletin board software offers a greater complement of features, while maintaining efficiency and ease of use. Best of all, phpBB is completely free. We welcome you to test it for yourself today. If you have any questions please visit our Community Forum where our staff and members of the community will be happy to assist you with anything from configuring the software to modifying the code for individual needs. Learn more about phpBB.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Brands searching for a complete Community solution

Audience

Anyone who wants a free open source forum software system

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 2.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We chose “Invison Power Board” (IPB) from Invision Power Systems (IPS) as the tool for this since it had one for our offering critical functionality. The software had also been around for 10-20 years (depending on how you count a major version upgrade) and could be expected to be stable. This explains why we stayed on board through an 18-month-long orgy of bug reports.

Cons

  • The site was plagued by quite a few issues. We estimate that our 18-month-long process until failure, would have taken us about 6 months with a stable and fully documented software, and an open-minded Support.

Pros & Cons from Real Users

Pros

  • Easy to set-up. Highly customizable. Free to use. Open source with great community support. Frequent updates keep it secure. Multi-language support.

Cons

  • Weak Search Engine Optimization. Limited modern themes.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Invision Community
Founded: 2002
United States
www.invisioncommunity.com

Company Information

phpBB
Founded: 2000
www.phpbb.com

Alternatives

Alternatives

Simple Machines Forum (SMF)

Simple Machines Forum (SMF)

Simple Machines Forum
vBulletin

vBulletin

vBulletin Solutions
Jostle

Jostle

Jostle Corporation

Categories

Categories

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Portal Features

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Integrations

AWS Marketplace
ArrowChat
Chatroll
Chatwee
Cherokee
DialWebHosting
Dianahost
FastWebHost
Flarum
Jira Work Management
KeyCAPTCHA
LWS
Mailchimp
MyChat
Rad Web Hosting
Salesforce
Stackreaction
Sur.ly
Workers by Delos
Zapier

Integrations

AWS Marketplace
ArrowChat
Chatroll
Chatwee
Cherokee
DialWebHosting
Dianahost
FastWebHost
Flarum
Jira Work Management
KeyCAPTCHA
LWS
Mailchimp
MyChat
Rad Web Hosting
Salesforce
Stackreaction
Sur.ly
Workers by Delos
Zapier
Claim Invision Community and update features and information
Claim Invision Community and update features and information
Claim phpBB and update features and information
Claim phpBB and update features and information