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About

Intergraph Computer-Aided Dispatch (I/CAD) is a suite of industry-leading incident management software. I/CAD features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis and application integration. I/CAD enhances the quality and availability of critical information, providing a common operating picture for intelligent response. With I/CAD, organizations can implement applications, interfaces, business rules and workflows that meet their specific needs, from single agencies to multi-agency communications centers to virtual consolidations and hub-and-spoke deployments for agencies sharing common systems.

About

Mark43 is a revolutionary public safety software solution for police dispatching, investigative casework, evidence tracking, report writing, and crime analysis. Delivering unparalleled data integration and efficiency benefits to its users, Mark43 integrates records management system and computer-aided dispatch to enhance first responded speed and safety as well as streamline police reporting.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that need a computer-aided dispatch solution to augment their incident management processes

Audience

Law enforcement and public safety

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.5 / 5
design 2.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Absolutely nothing. Expensive crappy system that constantly fails. Agencies want to get away from Mark43 and we cant wait for contract to expire.
  • Dark mode and it looks crisp. I haven't experienced enough positive things to really spell them out here.

Cons

  • Time consuming, repetitive, hard to use, difficult settings, always has bugs or problems with lack of assistance from staff. Constantly loses your work and doesn't save reports the way it supposedly is designed to do. Too many other issues to mention.
  • Cannot even change the colors that indicate unit status or minimize the "Police Unassigned Unit" box to be as small as I want. The state on traffic stops cannot be defaulted to our state. So you have to type it out. The street names are in the Road Centerline layer, so all of the street names have a line through it making it difficult to read.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Hexagon AB
Founded: 1975
Sweden
hexagon.com/products/intergraph-computer-aided-dispatch

Company Information

Mark43
Founded: 2012
United States
www.mark43.com

Alternatives

365 CAD

365 CAD

365Labs

Alternatives

Valcour SaaS CAD/RMS

Valcour SaaS CAD/RMS

CrossWind Technologies
Phoenix CAD

Phoenix CAD

ProPhoenix
EnRoute Mobile

EnRoute Mobile

Epic Genius

Categories

Categories

Investigation Management Features

Contact Management Not Supported
Data Management Not Supported
Incident Management Not Supported
Reporting & Statistics Supported
Subject Profiles Not Supported

Law Enforcement Features

Case Management Supported
Certification Management Not Supported
Court Management Not Supported
Court Management Integration Supported
Crime Scene Management Not Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Supported
Investigation Management Supported
Scheduling Not Supported

Integrations

Axon Fusus Not Supported
Carbyne Not Supported
Code3 Strategist Supported

Integrations

Axon Fusus Supported
Carbyne Supported
Code3 Strategist Not Supported
Claim Intergraph Computer-Aided Dispatch and update features and information
Claim Intergraph Computer-Aided Dispatch and update features and information
Claim Mark43 and update features and information
Claim Mark43 and update features and information