Integrated Web

Integrated Web

ClickDone Consulting
+
+

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About

Let’s start with a paradigm shift. If you believe millenials are unloyal, consider this. The battleground of loyalty has simply changed. 20 years ago, service quality was king. And now: Convenience is King. Your healthcare website just needs to accomplish three things. Meet high UX standards of digitally keen audiences. Allow patients to access tools that save them time. Give reliable and quick access. The outcome is loyalty. Anything not bolted to the ground needs to be accessible online and automated. Your capacity to increase accessibility online directly influences the practice revenue potential. You need a web design solution like Integrated Web that handles +90% of the patient experience conveniently and beautifully and is designed just for you. Patients need rapid access to tools that feel intuitive. For that, you’ll want to look into digital streamlining of office work. This is where you’ll need to consolidate multiple vendors, use artificial intelligence (AI).

About

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way. We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back. When practices commit to working with us, we bring all the experience we’ve gained working with 52,000 other practices to the entire process, whether it’s that first welcome email or a practice check-in five years down the road. If a practice is ready to start growing and increasing revenue, then we’re the right partner.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Helathcare providers searching for a solution to manage and improve their operations

Audience

medical, dental, and vision practices

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$500.00/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.0 / 5
design 1.5 / 5
support 1.3 / 5

Pros & Cons from Real Users

Pros

  • None.
  • When the sync with the scheduling system is working the product works as advertised.
  • The software was alright, not the best certainly. It did automate our appointment confirmation process as advertised.
  • Works decent for text and appointment reminders for patients in healthcare offices. Integrates well too.

Cons

  • They over promise and ...underdeliver. of should i say- don't deliver. They skip meetings that they bill for and don't help at all.
  • The sync with your scheduling system is always down and it consumes endless amounts of time to restore it. During the time when the sync is down patients are not receiving their reminders. This results in fewer patients showing up and loss of revenue. The support techs only know basic elements of IT and are in way over their head. They can't understand what the problems are and therefore don't know how to resolve them.
  • The user interface was daunting, especially for our team members who did not grow up in the digital age.
  • I hate the outdated platform and is not super easy to use.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

ClickDone Consulting
Founded: 2016
United States
clickdone.consulting

Company Information

Solutionreach
United States
www.solutionreach.com

Alternatives

DoctorConnect

DoctorConnect

Adtel International

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Modento

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Bridge

Bridge

BridgeInteract
athenaOne

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athenahealth
MYLE

MYLE

MEDFAR Clinical Solutions
Herfert Software

Herfert Software

Herfert Chiropractic Software

Categories

Categories

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Not Supported
Patient Account Management Supported
Patient Billing Supported
Patient Records Management Not Supported
Treatment Planning Not Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Not Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Not Supported
Patient Records Not Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Not Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Not Supported

Patient Case Management Features

Activity Tracking Not Supported
Assessment Notes Not Supported
Billing & Invoicing Not Supported
Calendar Management Supported
Candidate Identification Not Supported
Case List Management Not Supported
Eligibility Verification Not Supported
HIPAA Compliant Supported
Medical History Records Not Supported
Patient Records Not Supported
Referral Management Supported
Treatment Planning Not Supported

Patient Management Features

Admissions Management Supported
Bed Management Not Supported
Discharge Management Not Supported
Historical Reporting Not Supported
Patient Flow Management Supported
Patient Location Tracking Not Supported
Patient Monitoring Supported
Real Time Reporting Not Supported
Waiting Time Tracking Not Supported

Dental Features

Appointment Management Not Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Supported
Patient Account Management Not Supported
Patient Billing Not Supported
Patient Records Management Not Supported
Treatment Planning Not Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Not Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Not Supported
Patient Portal Not Supported
Patient Records Not Supported
Patient Registration Not Supported
Patient Scheduling Supported
Physician Scheduling Not Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Not Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Healthcare CRM Features

Audience Targeting Supported
Campaign Management Supported
Marketing Automation Supported
Medical History Records Not Supported
Patient Communications Supported
Patient Management Not Supported
Physician Management Not Supported
Predictive Analytics Not Supported

Optometry Features

Appointment Management Not Supported
Insurance Management Not Supported
Inventory Management Not Supported
Patient Records Not Supported
Recall Tracking Supported

Integrations

DentiMax Not Supported
Denticon Not Supported
Nextech Not Supported
OrthoTrac Not Supported
PracticeWorks Not Supported
Sensei Cloud Not Supported
WinOMS Not Supported

Integrations

DentiMax Supported
Denticon Supported
Nextech Supported
OrthoTrac Supported
PracticeWorks Supported
Sensei Cloud Supported
WinOMS Supported
Claim Integrated Web and update features and information
Claim Integrated Web and update features and information
Claim Solutionreach and update features and information
Claim Solutionreach and update features and information