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About

InstaDispatch is a complete courier & delivery management software that offers complete end-to-end solutions for all types of courier or delivery businesses. This online dispatch software covers all major characteristics of a courier or delivery business. Our software is specially designed to meet the demanding and time-sensitive requirements of businesses. InstaDispatch is integrated with major courier service providers like UPS, DHL, DHL Parcel, TNT, Parcel Force, DPD, FedEx etc. Some more are soon going to be added to the list in the coming months. InstaDispatch also integrates with a wide range of e-commerce platforms like Shopify, WooCommerce, eBay, OnBuy and many others that are going to be added soon. InstaDispatch delivery management software offers features such as order tracking, route optimization, PODs, intelligent warehouse management, and real-time communication. If you are excited to see all the wonderful features, then book a demo by visiting our website.

About

Onfleet's modern, delightful delivery management software makes it easy for businesses to manage and analyze their last mile deliveries. Onfleet includes intuitive smartphone apps for drivers, a real-time web dashboard for dispatchers, and automated SMS notifications and driver tracking for your customers. Our API allows for integration into online ordering and other systems. Our software has powered millions of deliveries in 60+ countries around the world. Start your free trial today!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Courier Company, Logistics Company, Delivery Company, E-commerce delivery

Audience

A beautiful and intuitive application that works for many industries that deal with last mile delivery of goods.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$129 per month
1000 Shipments
1 Branch/Warehouse
Unlimited-Dispatchers/Customer
and more...
Free Version
Free Trial

Pricing

$500 per month
Three plan levels to meet your company's growing or enterprise needs.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.7 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • InstaDispatch offers a seamless and intuitive platform for managing shipping processes. One of the standout features is its user-friendly interface, which makes it easy for even those with minimal technical expertise to navigate. The ability to track shipments in real-time provides peace of mind and helps streamline logistics operations efficiently. Additionally, the integration with various carriers simplifies the process of selecting the best shipping option for each package.

Cons

  • While InstaDispatch offers a 14-day trial, which is beneficial for initial testing, it would be ideal if the trial period were longer.

Pros & Cons from Real Users

Pros

  • User-friendly interface. Real-time tracking, SMS notifications, driver-customer communication via app, image and signature capture. Routing and scheduling are a breeze. Incredible analytics key for efficiency tracking and monitoring. Few and infrequent tech issues. Superb customers service, have never waited more than 24 hours for a reply.
  • Ease of use, very intuitive dashboard. Very reliable, rare technical issues which is great considering it must reliably communicate with our POS. Other companies we considered using had API issues. Great features that are highly appreciated by our customers like SMS alerts when drivers are near their destination.
  • Easy to use platform, easy to train on, great documentation - great communication with customers. Great analytics and add-ons.
  • Ease of use from both dispatching and drivers perspective. Detailed statistics and backlogs of information.
  • Convenience & communication our customers genuinely enjoy knowing when their delivery will be to them.

Cons

  • No dispatcher mobile app, but mobile dashboard works fine on the browser
  • Customer support could be stronger. It was difficult to establish a point of contact.
  • Cannabis industry issues with carrier filtration. I would like to have the ability to create more than one profile for super admins that can manage/oversee all locations.
  • Battery drain. Cannabis related texting is no longer allowed.
  • I don't really have any cons currently.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

InstaDispatch
Founded: 2012
United Kingdom
www.instadispatch.com

Company Information

Onfleet
Founded: 2015
United States
onfleet.com

Alternatives

Alternatives

NetCourier

NetCourier

Metafour
Detrack

Detrack

Detrack Systems
Deliveo

Deliveo

Mav-IT
Elite EXTRA

Elite EXTRA

Elite EXTRA, an Epicor solution
Internet Dispatcher

Internet Dispatcher

IDS Internet Dispatch Services
Tookan

Tookan

JungleWorks

Categories

Categories

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management Features

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Fleet Management Features

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Route Planning Features

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Integrations

Shopify
Activepieces
Birdeye
Dispense
Ethyca
FloristWare
Flourish Software
Google Docs
GrocerKey
Integry
Jane
Leo
Nabis
Retently
Scispot
Singer
Striven
Xendit
Zapier
n8n

Integrations

Shopify
Activepieces
Birdeye
Dispense
Ethyca
FloristWare
Flourish Software
Google Docs
GrocerKey
Integry
Jane
Leo
Nabis
Retently
Scispot
Singer
Striven
Xendit
Zapier
n8n
Claim InstaDispatch and update features and information
Claim InstaDispatch and update features and information
Claim Onfleet and update features and information
Claim Onfleet and update features and information