InstaDispatch

InstaDispatch

5.0 out of 5 stars
Onfleet

Onfleet

4.7 out of 5 stars
InstaDispatch Onfleet

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InstaDispatch:

About

InstaDispatch is a complete courier & delivery management software that offers complete end-to-end solutions for all types of courier or delivery businesses. This online dispatch software covers all major characteristics of a courier or delivery business. Our software is specially designed to meet the demanding and time-sensitive requirements of businesses. InstaDispatch is integrated with major courier service providers like UPS, DHL, DHL Parcel, TNT, Parcel Force, DPD, FedEx etc. Some more are soon going to be added to the list in the coming months. InstaDispatch also integrates with a wide range of e-commerce platforms like Shopify, WooCommerce, eBay, OnBuy and many others that are going to be added soon. InstaDispatch delivery management software offers features such as order tracking, route optimization, PODs, intelligent warehouse management, and real-time communication. If you are excited to see all the wonderful features, then book a demo by visiting our website.
Onfleet:

About

Onfleet's modern, delightful delivery management software makes it easy for businesses to manage and analyze their last mile deliveries. Onfleet includes intuitive smartphone apps for drivers, a real-time web dashboard for dispatchers, and automated SMS notifications and driver tracking for your customers. Our API allows for integration into online ordering and other systems. Our software has powered millions of deliveries in 60+ countries around the world. Start your free trial today!
InstaDispatch:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Supported
Onfleet:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
InstaDispatch:

Audience

Courier Company, Logistics Company, Delivery Company, E-commerce delivery
Onfleet:

Audience

A beautiful and intuitive application that works for many industries that deal with last mile delivery of goods.
InstaDispatch:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Onfleet:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
InstaDispatch:

API

Offers API Supported
Onfleet:

API

Offers API Not Supported
InstaDispatch:

Screenshots and Videos

Onfleet:

Screenshots and Videos

InstaDispatch:

Pricing

$129 per month
1000 Shipments
1 Branch/Warehouse
Unlimited-Dispatchers/Customer
and more...
Free Version Not Supported
Free Trial Supported
Onfleet:

Pricing

$500 per month
Three plan levels to meet your company's growing or enterprise needs.
Free Version Not Supported
Free Trial Supported
InstaDispatch:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Onfleet:

Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.7 / 5
support 4.4 / 5
InstaDispatch:

Pros & Cons from Real Users

Pros

  • InstaDispatch offers a seamless and intuitive platform for managing shipping processes. One of the standout features is its user-friendly interface, which makes it easy for even those with minimal technical expertise to navigate. The ability to track shipments in real-time provides peace of mind and helps streamline logistics operations efficiently. Additionally, the integration with various carriers simplifies the process of selecting the best shipping option for each package.

Cons

  • While InstaDispatch offers a 14-day trial, which is beneficial for initial testing, it would be ideal if the trial period were longer.
Onfleet:

Pros & Cons from Real Users

Pros

  • User-friendly interface. Real-time tracking, SMS notifications, driver-customer communication via app, image and signature capture. Routing and scheduling are a breeze. Incredible analytics key for efficiency tracking and monitoring. Few and infrequent tech issues. Superb customers service, have never waited more than 24 hours for a reply.
  • Ease of use, very intuitive dashboard. Very reliable, rare technical issues which is great considering it must reliably communicate with our POS. Other companies we considered using had API issues. Great features that are highly appreciated by our customers like SMS alerts when drivers are near their destination.
  • Easy to use platform, easy to train on, great documentation - great communication with customers. Great analytics and add-ons.
  • Ease of use from both dispatching and drivers perspective. Detailed statistics and backlogs of information.
  • Convenience & communication our customers genuinely enjoy knowing when their delivery will be to them.

Cons

  • No dispatcher mobile app, but mobile dashboard works fine on the browser
  • Customer support could be stronger. It was difficult to establish a point of contact.
  • Cannabis industry issues with carrier filtration. I would like to have the ability to create more than one profile for super admins that can manage/oversee all locations.
  • Battery drain. Cannabis related texting is no longer allowed.
  • I don't really have any cons currently.
InstaDispatch:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Onfleet:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
InstaDispatch:

Company Information

InstaDispatch
Founded: 2012
United Kingdom
www.instadispatch.com
Onfleet:

Company Information

Onfleet
Founded: 2015
United States
onfleet.com
InstaDispatch:

Alternatives

Onfleet:

Alternatives

CXT Software

CXT Software

4.6 out of 5 stars
InstaDispatch:
NetCourier

NetCourier

Metafour
Onfleet:
Detrack

Detrack

Detrack Systems
4.7 out of 5 stars
InstaDispatch:
Onfleet:
Onro

Onro

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InstaDispatch:
Onro

Onro

5.0 out of 5 stars
Onfleet:
InstaDispatch:
Deliveo

Deliveo

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Onfleet:
Tookan

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InstaDispatch:

Categories

Courier Supported
Last Mile Delivery Supported
Onfleet:

Categories

InstaDispatch:

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported
Onfleet:

Courier Features

Barcode Support Supported
Billing & Invoicing Not Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Not Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Not Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Not Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Not Supported
Supports Loyalty Program Not Supported

Logistics Features

3PL Not Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Not Supported
Transportation Management Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Supported

Transportation Dispatch Features

Billing & Invoicing Not Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Not Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Not Supported
Customer Management Not Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported
InstaDispatch:

Integrations

Shopify Supported
Activepieces Not Supported
Amazon Supported
Birdeye Not Supported
Canix Not Supported
Cannalogic Not Supported
Dispense Not Supported
Dragonfly OS Not Supported
ElectroNeek Not Supported
Enapps ERP Not Supported
GrocerKey Not Supported
Integry Not Supported
Leo Not Supported
Nabis Not Supported
Shift Not Supported
Slack Not Supported
Striven Not Supported
Xendit Supported
eBay Supported
n8n Not Supported
Onfleet:

Integrations

Shopify Supported
Activepieces Supported
Amazon Not Supported
Birdeye Supported
Canix Supported
Cannalogic Supported
Dispense Supported
Dragonfly OS Supported
ElectroNeek Supported
Enapps ERP Supported
GrocerKey Supported
Integry Supported
Leo Supported
Nabis Supported
Shift Supported
Slack Supported
Striven Supported
Xendit Not Supported
eBay Not Supported
n8n Supported
InstaDispatch:
Claim InstaDispatch and update features and information
Claim InstaDispatch and update features and information
Onfleet:
Claim Onfleet and update features and information
Claim Onfleet and update features and information