Insights.US vs. NOVA-INNOVATE Comparison Chart

Aurigo Engage is an AI-powered cloud software solution designed to help individuals and public agencies streamline community engagement and feedback collection. Understand the pulse of your community, whether you are working as an individual or a team, and gain valuable feedback as well as actionable insights across construction, environment, and community impact projects anytime, anywhere. Aurigo Engage helps reach more constituents using social media and takes advantage of AI-based analysis to spot trends early, cutting processing time. Aurigo Engage gives everyone in the community an equitable opportunity to participate in the process.

Keep your team's minds in sync with Miro (formerly RealtimeBoard and AWW app). A virtual whiteboard and remote collaboration tool, Miro helps cross-functional teams work more efficiently together to build great things. The platform allows teams to ideate, visualize, and share ideas without any boundaries. It comes with over 200 pre-made templates for capturing and visualizing ideas, collaboration tools such as comments, chat, screen sharing, and video chat, and integrations with popular business tools. Miro AI. You and your team, supercharged. You're here to create the next big thing and we're here to help. Unlock the power of your ideas with Miro AI – your new launchpad for creativity, collaboration, and productivity.

The trusted leader in text marketing, SlickText helps create valuable connections with your customers through targeted, action-driven text messages. Over 15,000 brands rely on SlickText because of its powerful software and easy-to-use platform. With SlickText, subscriber growth is easy with tools like website popups, landing pages, custom QR codes, and third-party integrations. You'll be able to engage your audience in meaningful ways that make mass text messaging personal so you can build loyalty and action. Our automated workflow tool allows you to create automated SMS sequences that engage with people one-on-one. No coding required. SlickText is known for an intuitive, easy to navigate platform coupled with responsive customer service. Their knowledge of compliance and best practices helps them actively create wins for their users.

Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Based on the Objectives and Key Results (OKR) management methodology, Quantive offers the world’s most flexible, enterprise orchestration SaaS platform. With industry-leading security practices and more than 160 business software integrations, Quantive fanatically supports more than 800 organizations and nearly 100,000 users in over 75 countries. Clients include CNN, Red Hat, Adobe, Societe Generale, TomTom, AIG, and the world’s most recognizable sports brand. We believe that organizations will only achieve success through 100% commitment to a proven cross-functional framework for sensing disruptions, adapting strategy, and realigning execution. If you are committed to achieving your mission, Quantive is committed to serving you.

Decisimo is a powerful decision/rule engine platform designed to streamline your business decision-making process. It enables you to effortlessly create and update rule sets and decision tables, tailoring them to your specific needs. The platform offers a drag-and-drop builder for designing decision flows, which can include components like models, rule sets, and data sources. Decisimo also allows you to deploy decision flows to regional endpoints for faster responses and compliance with data protection regulations. You can enhance your decision flows by incorporating AI and machine learning models or connecting to external data sources through REST APIs. Decisimo is suitable for batch processing tasks such as client segmentation and prescoring, and supports data retrieval from FTP, Google Cloud Storage, or S3 buckets. The platform also provides robust unit testing capabilities to ensure accurate and reliable decision-making.

SPC for Excel Software simplifies statistical charting and analysis. SPC for Excel helps you identify problem areas, gain insights into your data, spot trends, solve problems and improve processes all in the familiar environment of Excel. Whether you are a seasoned Black Belt or a novice, interested in Lean Six Sigma, Quality or process improvements, this software is for you. Get all the techniques you need for your charting and analysis. Technical support is free and there are no yearly fees. Discounts for multiple users. Site and enterprise licenses are available. Process Capability analysis - to meet your customer needs Control Charts and Histograms - to manage your processes Gage R&R Studies – to validate your measurement system Problem Solving Tools (Pareto, histogram, scatter, and more) - to help your team solve problems Advanced Data Analysis Tools (DOE, ANOVA, distribution fitting, regression, hypotheses testing, and more) – to meet your advanced needs.

Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love. With over 100,000 companies spread across 179 countries, sales teams are drawn in by an easy-to-use CRM with a simple yet powerful design that prioritizes ease of use above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with a CRM software that is both agile and powerful. Some Pipedrive top features: · Visual sales pipeline: See your entire sales process at a glance. Update deals by dragging and dropping them into place. Customize it to match your sales cycle. · Team collaboration: Collaborate on deals and activities with colleagues. Share updates on sales operations and wins. · Reporting and dashboards: Get detailed reporting on sales and key activities. Track progress against goals in your dashboard. · Activity reminders: Schedule reminders for all your sales activities. Stay on top of all y

Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.

Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.