Insightful

Insightful

4.7 out of 5 stars
StoreForce

StoreForce

StoreForce Solutions
Visit Website for Insightful
Insightful StoreForce
Insightful:

About

Insightful is a work data platform that delivers intelligence about how work actually happens, so companies can improve operations and drive efficiency. Its desktop app records which apps, sites and AI tools people use and what they do in them, without capturing messages, documents or keystrokes. That data feeds three products, all in the same app: Workforce Analytics, People Intelligence and Process Intelligence. 1. Workforce Analytics shows where people, teams and organizations spend their time, and how to make the best use of it. - Know who is at full capacity and who has room before the next hire - Spot a dip in productive time or utilization as it happens - Record hours automatically, with an audit trail for billing and payroll - Find paid tools and AI licenses nobody uses before they renew - Compare office, remote and hybrid days to set hybrid policy 2. People Intelligence shows how people work and suggests opportunities to improve their output. - AI Maturity: where AI moves your goals, and where to use it next - Team Efficiency: how much of each team's week goes to its core work - Workload Balance: who has room, who is carrying too much, and how to reorganize - Work Patterns: how the workday is spent, and how to improve focus - Key Person Risk: whose work the company depends on, and how to reduce that dependency 3. Process Intelligence shows how work flows across your company and where to improve or automate processes. - Map Workflows: every process as it runs, with its steps, tools and time - Prioritize Transformation: which processes to transform first - High-Value Automations: where automation brings the most value - Cost-Effective AI Spend: where AI pays back in each process - Prove ROI: the value of each process change over time There is nothing to set up first: no task lists, process maps, surveys or workshops. Workforce Analytics reports fill in on day one, and People Intelligence shows its first opportunities within two weeks. Insightful holds a SOC 2 Type II report, audited annually. Data is encrypted with TLS 1.3 in transit and AES-256 at rest, and can be hosted in the EU, the US, Saudi Arabia or a private cloud. It connects with more than 50 project management, HR, directory and BI tools, and is used by more than 5,000 organizations and 210,000 people, most commonly desk-based teams in BPO and contact centers, IT services, insurance, financial services, healthcare administration and professional services.
StoreForce:

About

A simple, single solution of workforce management, performance management, store execution and employee engagement tools that elevates your store operations. Built by retailers for retailers, we have developed the all-in-one performance-based workforce management solution to strengthen the needs of Specialty Retailers today. We optimize your labor, maximize your sales opportunities, help execute your brand, and engage your workforce. Built to maximize store hours by optimizing your schedules and workforce. We provide achievable daily and hourly sales targets that motivate your staff. Measure retail performance against KPIs and targets on real-time dashboards and reports. Bring your sales leadership programs to life. Ensure a consistent customer experience and store execution across your stores through task management, store communication and evaluation tools.
Insightful:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
StoreForce:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Insightful:

Audience

Businesses with remote workforces
StoreForce:

Audience

Retailers and businesses searching for a solution to manage their sales and every day operations
Insightful:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
StoreForce:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Insightful:

API

Offers API Supported
StoreForce:

API

Offers API Not Supported
Insightful:

Screenshots and Videos

StoreForce:

Screenshots and Videos

Insightful:

Pricing

$8 per employee per month
Per seat / month, billed annually
Free Version Not Supported
Free Trial Supported
StoreForce:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Insightful:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
StoreForce:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Insightful:

Pros from Real Users

Pros

  • Very good for companies with remote work - now we can see precisely what is going on in our company, also we are very satisfied with employee monitoring
Insightful:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
StoreForce:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Insightful:

Company Information

Insightful
Founded: 2014
United States
www.insightful.io/
StoreForce:

Company Information

StoreForce Solutions
Founded: 2010
Canada
www.storeforcesolutions.com
Insightful:

Alternatives

Hubstaff

Hubstaff

4.4 out of 5 stars
StoreForce:

Alternatives

Taqtics

Taqtics

Peachy Technologies Private Limited
5.0 out of 5 stars
Insightful:
DeskTime

DeskTime

Draugiem Group
4.5 out of 5 stars
StoreForce:
Insightful:
Monitask

Monitask

4.8 out of 5 stars
StoreForce:
Insightful:
ActivTrak

ActivTrak

Birch Grove Software
3.8 out of 5 stars
StoreForce:
WorkForce Suite

WorkForce Suite

WorkForce Software
Insightful:
Time Doctor

Time Doctor

4.8 out of 5 stars
StoreForce:
Insightful:

Categories

Insightful records attendance automatically for computer-based teams. Clock-in and clock-out are taken from computer activity, the work schedule, the office network or a VPN connection, or entered by the employee, including clocking in against a specific project. Break time and offline time are captured separately. The Attendance Report shows each employee's daily working hours in one chart, with late starts and missed shifts marked. Shift Scheduling places each scheduled shift next to the actual clock-in and clock-out, with lateness, breaks and approved time off, and Schedule Adherence shows how closely people keep to their shifts. Absence alerts flag employees who are off schedule with no time-off record. Approved time off syncs from HR systems such as Workday and BambooHR or is entered in Insightful. Timesheets are generated automatically from recorded hours and can be exported as CSV or sent by email on a schedule.

Insightful is used by companies evaluating employee monitoring software for computer-based teams. It records which apps, websites and AI tools are used and for how long, splits each day into active and idle time, and shows a timeline of each employee's day and a real-time overview of who is working. App and Website Usage ranks every app and site by use, flags unknown apps as soon as they appear, and labels each one productive, neutral or unproductive per team, which feeds productive-time and utilization reports. Idle time alerts flag extended inactivity. Screenshots are optional and blurred by default; on-demand screenshots, higher screenshot frequency and screen recording are separate add-ons. Insightful does not log keystrokes or capture message or document content. Deployment is visible to employees, each employee has a personal dashboard, and settings can be configured per team or per employee.

HR Analytics Supported

Insightful gives HR teams activity-based data on how work is distributed, without surveys. Workforce Analytics reports show workload and utilization by team, how much of the week goes to scheduled meetings, ad-hoc calls and messaging versus focus time, messaging after hours, productivity on office, remote and hybrid days, and attendance and time off. The AI Adoption Report shows daily AI users, AI time per employee and adoption rate, and groups teams by how deeply and broadly they use AI. People Intelligence adds suggested changes across five use cases: AI Maturity (how deeply each team uses AI), Team Efficiency (share of the week on core work), Workload Balance (uneven load within a team), Work Patterns (interruptions, meetings and after-hours work) and Key Person Risk (work only one person does). Each suggestion includes steps and a target metric. Teams are compared with similar teams and people with their own baseline; nobody is ranked or scored.

Insightful provides insider threat management through Workspace Security, a paid add-on available on any plan. Insider Threat Detection sends alerts on specified apps, websites and keywords, captures a screenshot when an alert fires, and shows a timeline with the logs behind each case; it can be enabled only for the employees an investigation covers. Policy adherence alerts flag unapproved apps, unapproved AI tools and off-hours access, with a daily digest and a breakdown of which rules are triggered most often. Activity Logs provide a timestamped record of application and page-level activity, filterable by person, team and date, with drill-down into any session. Alerts are visible only to the manager who created them, and role-based access limits who can see each investigation.

Project Tracking Supported

Insightful tracks time on projects and tasks automatically from computer activity, without manual timers. Projects and tasks can be created in Insightful or synced from project management tools such as Jira and Asana, and recorded time is assigned to them automatically. Reports show time spent by project, task, team and employee. Billable rates can be applied to recorded hours to show income next to labor cost on each project, and clients can be given access to the time on their own projects. Manual time entries require approval and are kept in an audit trail. Utilization and workload reports show which teams have capacity for new work. Project time can be exported as CSV, emailed on a schedule, or sent to BI tools through the API, the MCP server or the data warehouse integrations add-on.

Remote Work Supported

Insightful records work time the same way for remote, hybrid and in-office employees, including on virtual desktops such as Citrix. Location Insights compares productive time and work time on office, remote and hybrid days at team and office level, using thresholds the company sets. The Communication Report shows how much of the day goes to communication versus focus time, separates scheduled meetings from ad-hoc calls, and shows messaging by time of day, including after hours. Productivity Trends shows how productive time and utilization change for distributed teams over time. Attendance is recorded automatically from activity, the work schedule, the office network or VPN. A real-time overview shows who is currently working, and each employee can see their own data in a personal dashboard.

Time & Attendance Supported

Insightful combines time tracking and attendance for computer-based teams. Clock-in and clock-out are recorded automatically from activity, the work schedule, the office network or VPN, or entered manually; breaks and offline time are captured separately; and timesheets are generated automatically from recorded hours. Shift Scheduling compares each scheduled shift with actual clock-in and clock-out, including lateness, breaks and approved time off, and Schedule Adherence shows how closely shifts are kept. Absence alerts flag unapproved absences. Manual time entries go to a named approver and are kept in a permanent audit trail. Time off syncs from HR systems or is entered in Insightful. Hours can be split by project and task for client billing, and timesheets can be exported as CSV or emailed for payroll. Workstation Mode supports shared computers, and virtual desktops such as Citrix are supported.

Time Tracking Supported

Insightful tracks work time automatically from its desktop app, with no timers or manual timesheets. Time is assigned to projects and tasks based on the work being done, and projects and tasks can be created in Insightful or synced from project management tools such as Jira and Asana. Each employee's day is shown as active and idle time and as a timeline of the apps and websites used. Time worked offline can be added manually; manual entries are flagged separately, sent to a named approver and kept in a permanent audit trail. Billable rates can be applied to recorded hours to show income next to labor cost on each project, and clients can be given access to the time on their own projects. Timesheets, project time and utilization reports can be exported as CSV, emailed on a schedule, or accessed through the API and the MCP server. Insightful runs on Windows, macOS, Linux and virtual desktops such as Citrix.

Insightful's workforce reports cover capacity, utilization and how work time is spent across computer-based teams. Productivity Trends compares productive time and utilization for any period against the previous one, up to six months, and lists the top teams, employees and apps behind each change. Utilization is calculated per team with one of four formulas: Standard Hours, Scheduled Hours, Work Hours or Active Hours. Capacity Analysis and Workload Distribution show which teams have room, with Workload Distribution counting how many people in each team are overutilized, within range or underutilized against thresholds you set. The Communication Report splits the workday into communication and focus time, separates scheduled meetings from ad-hoc calls, and breaks meetings down by type, size and recurrence. The AI Adoption Report shows daily AI users and adoption rate by team, and Location Insights compares office, remote and hybrid days.

StoreForce:

Categories

Insightful:

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Supported
Screen Activity Recording Supported
Time & Attendance Supported
Time Tracking Supported

Remote Work Features

Collaboration Not Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Not Supported
Mobile Time Tracking Not Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Not Supported
StoreForce:

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Supported
Performance Appraisal Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported
Insightful:

Integrations

Asana Supported
Azure DevOps Supported
ClickUp Supported
GitHub Supported
GitLab Supported
Google Cloud BigQuery Supported
Google Workspace Supported
Jira Supported
Linear Supported
Quickwork Supported
SAP SuccessFactors Supported
Sympa Not Supported
Trello Supported
Wrike Supported
StoreForce:

Integrations

Asana Not Supported
Azure DevOps Not Supported
ClickUp Not Supported
GitHub Not Supported
GitLab Not Supported
Google Cloud BigQuery Not Supported
Google Workspace Not Supported
Jira Not Supported
Linear Not Supported
Quickwork Not Supported
SAP SuccessFactors Not Supported
Sympa Supported
Trello Not Supported
Wrike Not Supported
StoreForce:
Claim StoreForce and update features and information
Claim StoreForce and update features and information