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About
Give your customers the fastest, easiest, most reliable broadband solutions. Connect your enterprise to real-time IoT intelligence. Smart, secure IoT solutions, from the edge to the cloud to business intelligence. Reach new markets with new 5G applications. See how we can you help you develop and launch new 5G breakthroughs. Depend on Inseego for trusted, secure solutions. We’ve been helping first responders and government agencies for decades. Work, study, play and stay connected anywhere. Our modems and MiFi® mobile hotspots give you instant internet access almost anywhere you go, with a fast, secure 4G/5G connection and Wi-Fi for your laptops, tablets and other devices. Get blazing-fast 5G broadband for your home or business. Whether you’re ‘cutting the cord’ on cable or you live where wireline doesn’t reach, our fixed wireless access (FWA) solutions make it easy to bring high-speed broadband to your premises.
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About
Support Robotics is a smart solution to the challenge of supporting home Wi-Fi issues, which now drive more than half of all technical support calls for internet service providers.
Comprising a self-care app and remote support portal, it fills the gaps left by existing diagnostic tools, helping customers and support agents to solve Wi-Fi problems more quickly. It is designed to complement the existing capabilities you may have in your network, router or customer care app with little or no integration.
Support Robotics enables your helpdesk agents to run diagnostics in different areas of the home, locate and explain dead-spots, inspect cabling using the smartphone camera, and access the customer's router when broadband is down.
It lets your support agents see things from the customer's point of view - almost as good as a site visit.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and individuals looking for a mobile and fixed wireless connectivity solution to get broader 5G coverage
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Audience
Telcos, CSPs, ISPs, CPE and smart home device manufacturers, and any business providing support for Wi-Fi
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$55 - $75 /month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationInseego
Founded: 1996
United States
www.inseego.com
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Company InformationSupport Robotics
Founded: 2017
www.supportrobotics.com
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
ExtremeCloud IQ
NVIDIA EGX Platform
Nokia VitalSuite
VMware Cloud
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Integrations
ExtremeCloud IQ
NVIDIA EGX Platform
Nokia VitalSuite
VMware Cloud
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