NDPRO

NDPRO

Santos Technology Pty Ltd
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About

As an industry leader of health plan solutions that drive digital transformation in healthcare, Inovaare automates complex Medicare, Medicaid and Commercial appeals and grievances (A&G) and Compliance Program Effectiveness (CPE) workflows. Its configurable cloud-based modules compile real-time data across internal and external departments, creating one compliance management system. The HIPAA-compliant platform integrates the most current, best-practice regulatory processes to help health plans efficiently meet their unique business requirements, sustain audit readiness, reduce non-compliance risks and lower overall operating costs. Inovaare’s industry-leading Appeals & Grievances and Regulatory Compliance health plans solutions automate time-consuming manual compliance processes to ensure higher CMS reimbursements, reduced compliance audit risks, and lower operating costs. Configurable software that optimizes risk identification, supports operations and displays intuitive analytics.

About

NDPRO is a browser-based operations platform for Australian NDIS behaviour support practices. It helps practice owners and clinical leaders coordinate participant referrals, track interim and comprehensive plan milestones, and monitor restrictive-practice authorisation dates and related training records. Practice-level tools include operational-risk dashboards, audit-readiness reviews, worker credential and insurance registers, and exportable audit packs. Practitioner features support capability assessments, supervisor confirmations, supervision records, CPD tracking, and required policy or procedure readings. NDPRO reads relevant information from Splose while leaving Splose as the source of truth for scheduling, billing, intake forms, service agreements, and progress notes. It supports practice operations and evidence management; it does not grant authorisations or determine practitioner suitability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare organizations interested in a health plan platform to improve reimbursements, ensure compliance, and lower costs

Audience

Practice owner, director, or clinical lead.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

A$59/active user/month
A$59 per active user per month.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing. This system is hard to use and not well organized. he training was horrible and didn’t cover what was needed for my job function. I feel like this system is cutting corners on our workflow, and making our customer experience more generic and computer generated. I am not a fan. I am highly debating leaving my company that I have been at for four years because of this new software. It does not have correct deadline dates and very confusing to use.

Cons

  • There is nothing good about this software. It’s confusing and has a billion areas that need to be filled out with a character limit.

Pros & Cons from Real Users

Pros

  • When I saw this, I was shocked at how perfect it was and how it was built specifically and exclusively for Behaviour Support. It has everything we need, from clinical operations and practitioner capability to an admin hub.

Cons

  • Nothing so far It’s incredible good, if I have any cons I will get back here to record

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Inovaare
Founded: 2006
United States
www.inovaare.com

Company Information

Santos Technology Pty Ltd
Australia
ndpro.com.au/bsp

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Categories

Categories

Integrations

Aerial Supported
Rackspace Cloud Files Supported

Integrations

Aerial Not Supported
Rackspace Cloud Files Not Supported
Claim Inovaare and update features and information
Claim Inovaare and update features and information
Claim NDPRO and update features and information
Claim NDPRO and update features and information