InsightSUITE

InsightSUITE

First Insight
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About

Retail is unique, and so is retail customer engagement. Why use generic “made for everyone” CRM platforms that are not really built for retail when you have Ingage? Whether it’s next-gen retail loyalty programs or AI-driven CRM, Ingage has you covered! Hundreds of retailers are using Ingage to deliver highly personalized and contextual messages to their customer base. They are driving loyalty and engagement. Ingage is the only CRM software that helps you understand underlying customer preferences and needs through its powerful AI engine. It gives you a comprehensive view of your customer interactions across all channels/touchpoints. Let your marketing team spend your precious dollars on the right buyer intent signals, thereby increasing marketing ROI. Use Ingage’s omnichannel ML engine to personalize your marketing campaigns across SMS, Email, Whatsapp, Push notifications, and Facebook. Find upselling opportunities and increase click-through-rate by up to 50%.

About

First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry. Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their target customers. Our solution collects zero-party, voice of customer data and combines it with AI to make financial goals a reality. Why First Insight? First Insight's digital engagement module lets you engage prospects, consumers, customers, and employees via a simple and immersive, browser-based user experience. This Voice of the Customer software gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retailers wanting to maximize revenue through an AI powered omnichannel customer engagement platform

Audience

Retail designers, merchants, planners, and marketers.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Custom Pricing
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Ingage
India
www.getingage.ai/

Company Information

First Insight
United States
www.firstinsight.com

Alternatives

Alternatives

Categories

Retail Analytics Supported

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Not Supported
Data Matching Not Supported
GDPR Compliance Supported
Personalization Not Supported
Predictive Modeling Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Supported
Data Blending Not Supported
Data Mining Supported
Demand Forecasting Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Supported
Sentiment Analysis Supported

Integrations

Facebook Supported
Microsoft 365 Supported
Paradigm Vendo Supported
WhatsApp Supported

Integrations

Facebook Not Supported
Microsoft 365 Not Supported
Paradigm Vendo Not Supported
WhatsApp Not Supported
Claim Ingage and update features and information
Claim Ingage and update features and information
Claim InsightSUITE and update features and information
Claim InsightSUITE and update features and information