Zanko

Zanko

Spring Labs
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About

Infor HR Service Delivery helps organizations of all sizes accomplish more with fewer resources. In the era of digital human resources, this advanced, multi-tier service platform can enable employees to resolve more than 70% of their routine transactions and inquiries without HR intervention. With an empowered workforce and a modernized HR self-service system, HR can focus on higher-value projects. When budgets are tight and staff counts are limited, delivering user-friendly HR self-service can help take the pressure off of HR, while providing employees with the information and assistance they need. See how Infor’s state-of-the-art HR Service Delivery technology gave the Commonwealth of Pennsylvania one solution to service a large diverse population, with thousands of job classifications through a single HR center—on a single platform.

About

Spring Labs is an intelligent AI powerhouse dedicated to enhancing efficiency and profitability within the financial services sector through cutting-edge AI solutions. Their flagship product, Zanko, serves as an AI copilot for financial institutions, streamlining customer support and compliance operations by automating tasks, enabling robust self-service options, boosting team efficiency, and enhancing customer experience. Zanko's modules help compliance teams reduce complaint analysis and triage time by 70% through automated classification, tagging, profiling, and root cause analysis. Zanko is capable of understanding user inquiries and translating them into executable actions, making customer experience agents 50% more efficient; and providing reliable self-service capabilities through customer support chat functionality, reducing routine support tickets by 30%.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution to improve their services and increase sales

Audience

Compliance officers seeking a tool to enhance complaint management efficiency and ensure regulatory adherence

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Infor
Founded: 2002
United States
www.infor.com/en-gb/products/hr-service-delivery

Company Information

Spring Labs
United States
www.springlabs.com

Alternatives

Alternatives

IVA

IVA

DigitalXC
Copilot Data

Copilot Data

Copilot Data Almund

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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