InfoDENInfoDen
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Juris AstraJuris Technologies
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About
Welcome to InfoDEN Pty Ltd , an Australian-based software developer specializing in Hospitality Interfaces and PABX call logger, telephone call accounting and billing software. At InfoDEN providing quality products is only the first step to fulfilling our clients’ requirements. Every product is also accompanied by a high standard of professional customer service in order to provide our clients with the complete solution they desire. Our product range currently includes the PABX Call Logger plus over 30 other Hospitality Interfaces. For more information about any InfoDEN products or services please contact our Sales Manager. We develop all of our Interfaces In-house and can therefore modify our standard PMS Hospitality Interfaces to provide additional custom features, as required. Depending on the complexity of the customisation a development fee may apply. However, in most cases we cover the cost of development.
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About
Juris Astra is a complete call centre solution for inbound and outbound contact centre comprising of telephony automatic call distributor (ACD), interactive voice response (IVR), and dialler. It also does optional customer relationship management (CRM), sales force and marketing management, and case management, to handle sales leads, marketing campaigns, complaints, service requests, and customer service issues. Juris Astra is a seamlessly complete solution that provides you the capability to handle telephony, email, web chat, fax, and SMS interactions automatically. PABX is the infrastructure that handles telephony interfaces such as incoming lines from Telekom (ISDN PRI or CO Analog PSTN trunks), and extension lines to the agents/users. Some of the standard offerings of Juris Astra include callers privilege, Class of Service (CoS) to dial out, hardphones, softphones, VoIP, and SIP.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses looking for a call logger, call accounting, or billing software
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Audience
Organizations searching for a Call Center telephony solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationInfoDen
Australia
www.infoden.com.au
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Company InformationJuris Technologies
Founded: 1997
Malaysia
juristech.net
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Categories |
Categories |
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Call Accounting Features
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
RMS Cloud
Storable Newbook
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