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About
We implement, integrate, sync, audit, provide strategic advice, bespoke solutions and manage all or parts of your digital marketing, eCommerce channels, and marketplaces. Proudly independent, we have been partnering with retailers, brand owners, distributors and investors to deliver rapid multichannel eCommerce growth since 2005. Online marketing strategies to drive traffic to your website to increase profits and aid in lead generation. Expert advice, guidance, and solutions from idea to implementation, including ongoing store management. Integrated social commerce strategy, promotional posts, campaign management, kick-starter packages. We’re a provider of quality, custom built eBay product and store templates which are built in accordance with eBay standards and guidelines. eCommerce platform selection, customisation, integration, testing and installing extensions to maximise value from your technology investment.
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About
Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Marketing teams or individuals looking for a digital marketing and eCommerce consulting solution
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Audience
eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$33 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationinDemand
Founded: 2004
Australia
www.indemand.com.au
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Company InformationReplyco
Founded: 2019
United Kingdom
replyco.com
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Categories |
Categories |
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eCommerce Features
Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Email Management Features
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
BigCommerce
Shopify
WooCommerce
Amazon
Cdiscount
Gmail
Linnworks
eBay
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Integrations
BigCommerce
Shopify
WooCommerce
Amazon
Cdiscount
Gmail
Linnworks
eBay
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