Incident Tracker vs. Resolver Comparison


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About The most affordable reporting software on the market today. Incident Tracker works directly with numerous Healthcare Agencies throughout the United States. Incident Tracker uses the Microsoft Azure platform for the industry’s highest security and data protection levels. Microsoft Azure is HIPAA certified, and we can review and sign a BAA for your organization if required. Incident Tracker is one of the most cost-effective, user friendly solutions on the market today. Customize categories, locations, and digitize paper forms. Automated email alerts. Automated workflows. Trending and Analytics. Report Life Cycle. Set custom statuses for easy tracking. Incident Tracker is used throughout the world for large and small security companies. It provides the documenting and analytics tools needed in your field. It also allows you to upload pictures or documents directly to the report, and most importantly, it is very user friendly.	About Resolver gathers all risk data and analyzes it in context — revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks — whether compliance or audit, incidents or threats — and translates those effects into quantifiable business metrics. Finally, risk becomes a key driver of opportunity instead of being disconnected from the business. Choose the risk intelligence software used by over 1000 of the world’s largest organizations. Resolver makes it easy to collaborate and collect data from across the enterprise, allowing teams to fully understand their risk landscape and control effectiveness. Understanding your data is one thing; being able to use it to drive vital action. Resolver automates workflows and reporting to ensure risk intelligence turns into risk reduction. Welcome to the new world of Risk Intelligence.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Libraries, Healthcare, Education, Security, Business, Government, Non-Profit	Audience Organizations interested in a powerful risk intelligence platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Contact us for pricing information. Free Version Not Supported Free Trial Supported	Pricing $10,000/year Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.3 / 5 ease 4.5 / 5 features 3.8 / 5 design 4.0 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Very easy to use and makes keeping track of any incidents inputted by our employees simple, for the features we have it works well in our company. The ease of use in a work day. The ability to view previous logs. The general set up of the working space. Incident Tracker allows the user to easily track incidents and daily shift reports in a way that includes logical organization and easy recall when searching for previously filed information, incidents and reports. Finally, everything in one place! Easy access to reporting, and getting information to the right people! Big time saver for yearly reports that must be submitted. In addition to the product quality, the member of the team ALWAYS get back with you immediately, if you have a question, concern or suggestion!! They are always willing to better their product to help all! Best of all, the price is right!! I like the My Reports feature that enables staff to monitor & review reports that they have submitted. Cons We haven't had any type of issues with this software. very practical for what we use it for. The system is slightly buggy. The product will pick a day and stop working all together. The Advanced Search function can be a bit overwhelming with all the options for filtering when searching the system for past reports. No Holiday Party invite - JUST KIDDING! I really do not see anything that I can say I don't like. Again, they are always willing to work with you to meet your needs. I do not like that required data is exported into an excel format. The workflows are limited.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Incident Tracker Founded: 2003 United States www.incident-tracker.com	Company Information Resolver Founded: 2000 Canada www.resolver.com
Alternatives A1 Tracker A1 Enterprise	Alternatives GOAT Risk GOAT Risk™
The Compliance Genie Be-Safe Technologies	AdaptiveGRC C&F
Resolver	StandardFusion
Sofvie	MetricStream
1st Incident Reporting emAPPetizer View All	Onspring Onspring GRC Software View All
Categories Audit Supported Incident Management Supported Investigation Management Supported	Categories Audit Supported Compliance Supported Construction Risk Management Supported Content Moderation Supported Without visibility and action across complex, multi-page, multi-language social media pages and campaigns, negative and abusive user activity will continue to disrupt your online communities, alienate your consumers, and cut your bottom line. Safeguard your audiences across owned channels and paid activity so you can increase brand engagement and return on ad spend with an inviting and safe brand community. Our reliable moderation accuracy keeps your online presence welcoming, effective, and secure. We proactively protect your campaigns, offering visibility into owned accounts and paid activities while distinguishing the differences between organic and paid audience interactions. Through advanced detection and comprehensive insights, we safeguard your paid ROI and strengthen customer connections. Due Diligence Supported GRC Supported Incident Management Supported Incident Response Supported Integrated Risk Management Supported Investigation Management Supported IT Risk Management Supported Operational Risk Management Supported PCI Compliance Supported Physical Security Supported Protective Intelligence Supported Risk Management Supported Risk-Based Vulnerability Management Supported Security Compliance Supported Third-Party Risk Management Supported Threat Intelligence Supported Vendor Management Supported Vendor Risk Management Supported Vulnerability Management Supported Whistleblowing Supported
Audit Features Alerts / Notifications Supported Audit Planning Supported Compliance Management Supported Dashboard Supported Exceptions Management Supported Forms Management Supported Issue Management Supported Mobile Access Supported Multi-Year Planning Supported Risk Assessment Supported Workflow Management Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Supported Disaster Recovery Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Supported Safety Management Supported Task Management Supported Ticket Management Supported Investigation Management Features Contact Management Not Supported Data Management Supported Incident Management Supported Reporting & Statistics Supported Subject Profiles Supported	Audit Features Alerts / Notifications Supported Audit Planning Supported Compliance Management Supported Dashboard Supported Exceptions Management Supported Forms Management Supported Issue Management Supported Mobile Access Supported Multi-Year Planning Supported Risk Assessment Supported Workflow Management Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Supported Disaster Recovery Not Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Not Supported Safety Management Not Supported Task Management Supported Ticket Management Not Supported Investigation Management Features Contact Management Supported Data Management Supported Incident Management Supported Reporting & Statistics Supported Subject Profiles Supported Show More Features Compliance Features Archiving & Retention Not Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Not Supported Environmental Compliance Not Supported FDA Compliance Not Supported HIPAA Compliance Not Supported Incident Management Supported ISO Compliance Supported OSHA Compliance Not Supported Risk Management Supported Sarbanes-Oxley Compliance Not Supported Surveys & Feedback Not Supported Version Control Not Supported Workflow / Process Automation Supported GRC Features Auditing Supported Disaster Recovery Not Supported Environmental Compliance Not Supported Incident Management Supported Internal Controls Management Supported IT Risk Management Supported Operational Risk Management Supported Policy Management Supported Incident Response Features Attack Behavior Analytics Not Supported Automated Remediation Not Supported Compliance Reporting Not Supported Forensic Data Retention Not Supported Incident Alerting Supported Incident Database Supported Incident Logs Supported Incident Reporting Supported Privacy Breach Reporting Not Supported Security Orchestration Not Supported SIEM Data Ingestion / Correlation Not Supported SLA Tracking / Management Not Supported Threat Intelligence Supported Timeline Analysis Supported Workflow Automation Supported Workflow Management Not Supported Integrated Risk Management Features Audit Management Supported Compliance Management Supported Dashboard Supported Disaster Recovery Not Supported Incident Management Supported IT Risk Management Supported Operational Risk Management Supported Risk Assessment Supported Safety Management Supported Vendor Management Supported PCI Compliance Features Access Control Not Supported Compliance Reporting Supported Exceptions Management Not Supported File Integrity Monitoring Not Supported Intrusion Detection System Not Supported Log Management Not Supported Patch Management Not Supported PCI Assessment Supported Policy Management Supported Physical Security Features Checkpoint Tracking Not Supported Customer Management Not Supported Data Collection Supported Event Management Supported Incident Management Supported Investigation Management Supported Multiple Alarm Queues Supported Risk Management Features Alerts/Notifications Not Supported Auditing Supported Business Process Control Not Supported Compliance Management Supported Corrective Actions (CAPA) Not Supported Dashboard Supported Exceptions Management Not Supported Internal Controls Management Supported IT Risk Management Supported Legal Risk Management Not Supported Mobile Access Not Supported Operational Risk Management Supported Predictive Analytics Supported Reputation Risk Management Not Supported Response Management Not Supported Risk Assessment Supported Vendor Management Features Audit Management Supported Contact Management Not Supported Customer Database Not Supported Self Service Portal Supported Supplier Master Data Not Supported Transaction History Not Supported Vendor Maintained Profiles Not Supported Vendor Managed Inventory Not Supported Vendor Performance Rating Supported Vendor Qualification Tracking Not Supported Vulnerability Management Features Asset Discovery Not Supported Asset Tagging Not Supported Network Scanning Not Supported Patch Management Not Supported Policy Management Not Supported Prioritization Supported Risk Management Supported Vulnerability Assessment Supported Web Scanning Not Supported
Integrations Active Directory Supported Asana Not Supported Everbridge 360 Not Supported Microsoft Azure Supported Microsoft Entra ID Supported Microsoft Teams Not Supported Okta Not Supported ServiceNow Not Supported Slack Not Supported Zendesk Not Supported View All 3 Integrations	Integrations Active Directory Not Supported Asana Supported Everbridge 360 Supported Microsoft Azure Not Supported Microsoft Entra ID Not Supported Microsoft Teams Supported Okta Supported ServiceNow Supported Slack Supported Zendesk Supported View All 7 Integrations
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