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About

InSync Healthcare Solutions EHR/PM enables healthcare professionals to provide healthcare that is in compliance with regulatory requirements. This ONC-ATCB certified and CCHIT certified ambulatory EHR and practice management (PM) product is for both solo practices and larger multi-specialty locations. InSync offers a choice between purchasing an upfront license or using a web-based subscription. Because InSync integrates both PM and EHR, this system delivers a medical office solution that eliminates the need for duplicate records and provides management and workflow throughout the practice. Features such as scheduling calendars, e-prescribing, electronic claims submission, quick physical exam charts, and reconciliation reports allow InSync’s system to be adaptable to any practice’s needs. In addition to its features, the package offers an intuitive user interface that enables users to create their own custom fields and customized layouts.

About

The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare. We know that adopting new revenue cycle technology can seem like an obstacle. Whatever your existing systems, our cost-effective technology is compatible and gets up and running quickly. Our single sign-on platform lets you manage commercial, government and patient payments all in one place, so you can consolidate vendors and eliminate the hassle of multiple systems. Give your staff intuitive solutions that will make their jobs easier and their workflows more productive.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Tailored to mental health, substance abuse, Ob/Gyn, physical therapy, internal medicine, pediatrics and primary care specialties.

Audience

Hospitals providers seeking a solution to improve their health systems, and ambulatory services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$100 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • This product appears to be designed primarily for larger primary care practices. We are a pediatric rehabilitation practice, providing OT, PT and SLP. It has many bells and whistles which you cannot "turn off". Software is very rigid and not intuitive; has a mind of it's own and does not allow for customizations of any kind suitable for our practice. Customer service is mostly prompt but majority of support comes from India; representatives often do not have mastery of the English language. There has been a clear lack of understanding of the needs of our practice since day one, heightening our frustration and lengthening the overall support process. It has been a cycle of poor communication with inSync; appears that the left hand does not know what the right is doing and vice versa. Owner has gotten directly involved via weekly phone calls but progress continues to move along at a snail's pace. This product has cost our company revenue and significantly damaged our morale. Do not waste your time or money.

Cons

  • Cloud-based so you can apparently document from anywhere. When not being booted off the system, it was a plus.

Pros & Cons from Real Users

Pros

  • N/A.

Cons

  • They will ask you to sign the contract and only after that they want to show their rates. If you do not accept their rates, they start to bill you thousands of dollars monthly, even if you did not get anything from them.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

InSync Healthcare Solutions
Founded: 2008
United States
www.insynchcs.com

Company Information

Waystar
Founded: 2010
United States
waystar.com

Alternatives

Valant Behavioral Health EHR

Valant Behavioral Health EHR

Valant Medical Solutions

Alternatives

Service Center

Service Center

Office Ally
athenaOne

athenaOne

athenahealth
Azalea EHR

Azalea EHR

Azalea Health

Categories

Categories

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Medical Transcription Features

Abbreviation Expansion Supported
Archiving & Retention Supported
Audio File Management Supported
Audio Transmission Supported
Customizable Macros Supported
Transcription Reporting Supported
Voice Capture Supported
Voice Recognition Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Not Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported
Video Conferencing Supported

e-Prescribing Features

Clinical Alerts Not Supported
Drug Reference Database Supported
Electronic Prior Authorization Not Supported
EPCS Supported
Formulary Management Not Supported
Medication History Supported
Prescription Cancellation Not Supported
Prescription Renewals Supported
Refill Management Supported

Medical Practice Management Features

Claims Management Supported
E-Prescribing Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Not Supported
Patient Records Not Supported
Patient Registration Not Supported
Patient Scheduling Not Supported
Physician Scheduling Not Supported

Claims Processing Features

Adjustor Management Supported
Case Management Supported
Claim Resolution Tracking Supported
Co-Pay & Deductible Tracking Supported
Compliance Management Not Supported
Customer Management Supported
Electronic Claims Supported
Forms Management Supported
Paper-Based Claims Supported
Payor Management Supported
Policy Administration Not Supported

Hospital Management Features

Accounting Integration Supported
Appointment Management Not Supported
Appointment Scheduling Supported
Bed Management Not Supported
Billing & Invoicing Supported
Claims Management Supported
In-Patient Management Not Supported
Inventory Management Not Supported
Medical Billing Supported
Out-Patient Management Not Supported
Patient Records Management Not Supported
Physician Management Not Supported
Policy Management Not Supported
Revenue Management Supported

Medical Billing Features

Claims Processing Not Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Not Supported
Practice Management Not Supported
Quotes/Estimates Supported
Remittance Advice Not Supported

Integrations

AdvantX Not Supported
AgileEMR Not Supported
Careficient Not Supported
ChiroSpring Not Supported
Flip Not Supported
HST Pathways Not Supported
IAL (InterActive Lab) Supported
InvisaClaim Not Supported
Juno EHR Not Supported
Lightning Step Not Supported
MedEvolve Not Supported
Mercury One Plus Not Supported
Motivity Not Supported
NewOrg Not Supported
Raintree Not Supported
Relatient Supported
Service Center Supported
Vetriq Not Supported
Zoom Supported

Integrations

AdvantX Supported
AgileEMR Supported
Careficient Supported
ChiroSpring Supported
Flip Supported
HST Pathways Supported
IAL (InterActive Lab) Not Supported
InvisaClaim Supported
Juno EHR Supported
Lightning Step Supported
MedEvolve Supported
Mercury One Plus Supported
Motivity Supported
NewOrg Supported
Raintree Supported
Relatient Not Supported
Service Center Not Supported
Vetriq Supported
Zoom Not Supported
Claim InSync Healthcare Solutions and update features and information
Claim InSync Healthcare Solutions and update features and information
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Claim Waystar and update features and information