OpenPM

OpenPM

OpenPractice
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About

Our simple process allows for quick medical payments anywhere the internet is available. Designed with time-of-service in mind, ImaginePay™ makes payment transactions easy and convenient for both provider and patient. Patients pay their medical bills in 5 simple steps: Providing basic information to retrieve a provider balance, selecting the amount they wish to pay, how they would like to pay, entering their billing address, and reviewing their selections to confirm payment details. That’s it! ImaginePay™ is a HIPAA and PCI-certified compliant platform; meaning that your patients’ personal and payment method information are kept securely on file. ImaginePay gives you the flexibility to make payments to your providers from anywhere you chose. Paying your bills just got simple! Making a payment is simple. All you need is your provider ID from your statement, your personal information and a payment method.

About

Open Practice is pleased to present OpenPM, our cloud-based RCM platform that has propelled the company through 17 consecutive years of double-digit growth. OpenPM connects all the disparate elements of the revenue cycle including; Scheduling & Registration, Billing, Clearinghouse, and Patient Payments/Collections. The result is highly automated accounts receivables management for optimized cash flow, and extensive reporting to help you proactively manage your organization. All of this control is securely hosted and delivered through the browser you already have, providing the perfect combination of security and availability. Medical billing software, revenue cycle management solutions, practice management software, practice management system, medical practice management, EMR integration, EHR integration, practice management scheduling, patient scheduling, online patient billing, patient billing, automatic patient billing and payments, patient payments, electronic patient payments.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers seeking a solution to manage their medical payments

Audience

Mid to Large multi-specialty Practices and RCM Companies of any size.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Flexible pricing to best meet your organization's needs: Per Provider, Per Visit or % Based.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.7 / 5
design 4.5 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • Nothing. there is nothing good about this service as it is outside of US borders and insecure. Information is being sold to others as you have to give information verbally over the phone.
  • Nothing. Frustrating. No Customer Service

Cons

  • Set up auto pay with them and immediately after having given them CC information, we had fraudulent charges next day. No other verbal use of CC was given in past.
  • 1) Get a voice message when you call in to just "PAY" your bill - MY TIME IS AS VALUABLE AS THEIRS OR MORE SO. Just answer the phone and take the payment. 2) Wants you to leave detailed messages rather than answering the phone to TALK to the customer and service them quickly! 3) CHARGE 3% if you use a credit card to pay your provider bill

Pros & Cons from Real Users

Pros

  • OpenPM makes it easy to view billing information for my practice. I use it daily and rarely run into any bugs or issues.
  • Easy to use and would recommend to anyone needing a PM platform! Even the size of the font makes this system easy to use! Enrollments were easy to do and I love my dashboard.
  • A feature that I love is in the Code Tables. The ability to clearly look up and show all the active ICD-10 or CPT codes with the full description is something that I haven't seen on other platforms as well as in Open PM. Some of the features that I have loved about Open PM are in the scheduling section. The ability to scroll to see other times in the schedule and all columns scroll to keep the time the same so when I'm looking at lining up multiple appointments for the same day I can see who has availability for one appointment to end and another to begin right away. Another feature that I love is the reschedule queue so the appointment doesn't stay on the schedule when we know that it won't be but we still haven't rescheduled the appointment to another time. The Show Me How feature is always really helpful when I need to learn something new about the software. I don't have to call anyone to figure out what I need. The source is always available for what I'm looking for.
  • Great design, useful features, and very easy to use! I love how quickly you can schedule appointments for patients.
  • My favorite part is that it can be personalized to your liking. It is secure and simple to use when it comes to scheduling patients and adjusting patient accounts.

Cons

  • I wish it looked more modern. But it’s a great example of function over form.
  • Pricing can be a little confusing at times. Does not have an EHR. Would like to have graphs included for A/R analysis, etc.
  • One thing I would change is in the Patient Dashboard. When expanding an encounter, the columns don't line up with the condensed encounter columns. I wish they would line up to be directly under the correlating column.
  • OpenPM has no cons! Perfect as is, no change is needed.
  • None so far. I've been using this system for about 2 years and I haven't had any issues.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ImaginePay
Founded: 2000
United States
imaginepay.com

Company Information

OpenPractice
Founded: 2005
United States
www.openpractice.net

Alternatives

NexTech Patient Portal

NexTech Patient Portal

NexTech Systems

Alternatives

Benchmark PM

Benchmark PM

Benchmark Solutions
HonorCare

HonorCare

ImagineSoftware

Categories

Categories

Patient Portal Features

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Medical Billing Features

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Medical Practice Management Features

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling Features

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Revenue Cycle Management Features

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Integrations

4D EMR
Amazing Charts EHR
Clinicient
CodoniX
Elation Health
Empower Inpatient+Ambulatory
Enterprise Health
EpicCare EMR
Evolent Health
MIE Trak Pro
Medstar HIS
ModMed
NetHealth
NextGen Healthcare EHR
OneTouch Claims Processing Software
Pain Care Select EHR
Phreesia
Power2Practice
Raintree
TouchWorks EHR

Integrations

4D EMR
Amazing Charts EHR
Clinicient
CodoniX
Elation Health
Empower Inpatient+Ambulatory
Enterprise Health
EpicCare EMR
Evolent Health
MIE Trak Pro
Medstar HIS
ModMed
NetHealth
NextGen Healthcare EHR
OneTouch Claims Processing Software
Pain Care Select EHR
Phreesia
Power2Practice
Raintree
TouchWorks EHR
Claim ImaginePay and update features and information
Claim ImaginePay and update features and information
Claim OpenPM and update features and information
Claim OpenPM and update features and information