IT Retail POS

IT Retail POS

IT Retail
ePB

ePB

Success Systems
+
+

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About

IT Retail is the best point of sale software for grocery store, servicing thousands of grocers for over 26+ years! Vision IT Retail is committed to providing innovative, simple and powerful technology solutions that boost grocery retailers profitability Our Values We tell customers and partners the truth, we are straightforward and honest. Problems will happen we are all human, be we will admit when we are wrong and take responsibility to resolve the issue. We are a team of individuals who enjoy working hard towards a common goal – to provide awesome software that solves problems for grocers and that helps grocers be profitable. We delight our customers by giving them the best product and service available to grocers. There maybe be systems with more features but there we are unmatched when it comes to customer satisfaction. Innovation is in the fabric of who we are as a company and we achieve this by being a perpetual student.

About

Our Cloud-Based Back Office Suite ePB is the perfect tool to help manage your c-store, gas station, grocery, retail, tobacco or liquor store. The solutions that it includes are real-time loss prevention, back office, store analytics, inventory management, daily sales, the most accurate tobacco rebate and loyalty reporting, lottery management, promotions management, computer aided ordering, vendor best price, fuel management price book creation and even more. ePB is browser based which means you could manage your store from anywhere. Whether that is in the store itself or across the world. Cloud-based SaaS has huge benefits for your business. It eliminates the need for hardware troubles, big investments, lengthy contracts and more. It is compatible with over 25 different POS solutions including Gilbarco, Verifone, Wayne and Clover. With 36+ years of experience, we have the most recommended product in the industry!

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Grocery stores and supermarkets that need a POS system

Audience

Convenience Store, Gas Stations, Retail, Grocery Stores, Tobacco / Liquor Stores

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Get a quote today!
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • IT Retail is a great POS solution. It is founded by a grocer and has very practical applications. I've been using it for over ten years and it works great for our operations. Also, their support team is really responsive.
  • Works well for most things. Technical support agents are very polite and helpful. Reporting is adequate for most purposes.
  • The entire back office system is very user friendly. And easily navigated. The format of the pages are easy to understand and if/when looking for a particular report or looking to make a change in a product or function I can usually locate without having to reach out for assistance.

Cons

  • We had some hardware integration issues but they were resolved immediately.
  • Cannot download my customer list. Many things that have been wrong for months don't get corrected. We tried to order a hand held scanner and they wanted $600! These are $20 on Amazon. There is no customer service person assigned to an account to make sure things are up to par. One scale works well, but the second, identical one won't read our in-house bar codes. Their servers are sometimes very slow, giving inaccurate sales figures during the day. Accounting doesn't really show us where we stand on payments.
  • I believe that initially the only Con or suggestion I would have is that the set-up/software package include a touch screen for the back office user.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

IT Retail
Founded: 1993
United States
www.itretail.com

Company Information

Success Systems
Founded: 1986
United States
success-systems.com

Alternatives

MaximPro

MaximPro

Proeffico Solutions Pvt Ltd

Alternatives

CStoreOffice

CStoreOffice

Petrosoft
RetailMetrix

RetailMetrix

retailMetrix
ForeSite

ForeSite

Orpak Systems

Categories

Convenience Store Supported
Point of Sale Supported

Categories

Convenience Store Supported

Convenience Store Features

Deli / Restaurant Management Supported
Employee Management Supported
Fuel Management Supported
Fuel POS Not Supported
Grocery POS Supported
Inventory Management Supported
Lottery Management Not Supported
Loyalty Program Supported
Multi-Store Supported
Price Book Supported
Retail Management Not Supported
Single Store Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Not Supported
Returns Management Supported

Convenience Store Features

Deli / Restaurant Management Supported
Employee Management Supported
Fuel Management Supported
Fuel POS Supported
Grocery POS Supported
Inventory Management Supported
Lottery Management Supported
Loyalty Program Supported
Multi-Store Supported
Price Book Supported
Retail Management Supported
Single Store Supported

Integrations

QuickBooks Online Supported
Aloha Essentials by NCR Voyix Supported
AppCard Supported
Blackhawk Network Supported
Citcon Supported
IRI Supported
Instacart Supported
ItScans-AI Not Supported
LocalExpress Supported
Mercato Supported
RetailMetrix Supported
Revionics Supported
SAP CRM Supported
Smokin' Rebates Not Supported
Zapier Supported
eGrowcery Supported
inComm Payments Supported
stor.ai Supported

Integrations

QuickBooks Online Supported
Aloha Essentials by NCR Voyix Not Supported
AppCard Not Supported
Blackhawk Network Not Supported
Citcon Not Supported
IRI Not Supported
Instacart Not Supported
ItScans-AI Supported
LocalExpress Not Supported
Mercato Not Supported
RetailMetrix Not Supported
Revionics Not Supported
SAP CRM Not Supported
Smokin' Rebates Supported
Zapier Not Supported
eGrowcery Not Supported
inComm Payments Not Supported
stor.ai Not Supported
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