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About

IQubz is a Microsoft certified Dynamics CRM partner consulting in Microsoft Dynamics CRM integration, customization, reporting and analytics. Dynamics CRM integration solutions for ERP, eCommerce and your other mission-critical systems. Dynamics CRM advanced data import/export (ETL) using SQL Server Integration Services (SSIS). Context-sensitive Dynamics CRM reports using SQL Server Reporting Services (SSRS). Dynamics CRM customization and development of CRM forms, workflows and entity schema design. Customization Tools and .Net: Custom application design and development. Custom advanced import/export routines or ETL for Dynamics CRM using Dynamics CRM web services. Custom context-sensitive reports for Dynamics CRM and custom applications. Custom cubes for analyzing Dynamics CRM and custom application data. Custom dashboards for presenting Dynamics CRM and custom application data in the browser.

About

Kova specializes in making every customer interaction an effective one. Using our software solutions, we can help your contact center reduce average handle times, provide vital speech analytics & customer sentiment reports, and collect valuable customer data to help further enhance future interactions. Manage your call center employees with insightful scheduling, real-world training, and productivity tools. We know how expensive it is to get new customers, so keeping your current ones happy is a key to success. Kova recording solutions for contact centers provide a high-performance platform for the multimedia recording, evaluation, and archiving of calls. One simple interface gives your team access to audio and screen recordings, quality assurance scoring, speech analytics, and more so you have the information needed to ensure your customers stay your customers. Uses context-sensitive, dynamic customer surveys to capture information across different channels of contact.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to integrate, analyze, and customize

Audience

Businesses and companies in need of a solution to improve customer interaction and manage customer sentiment reports

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$59 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IQubz
Founded: 2007
United States
www.iqubz.com/services/dynamics-crm-integration-reporting-analytics/

Company Information

Kova
United States
www.kovacorp.com/products/workforce-optimization

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Categories

Categories

Reporting Features

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Integrations

Cisco CX Cloud
Eventide Elevate
Verint Community

Integrations

Cisco CX Cloud
Eventide Elevate
Verint Community
Claim IQubz Reporting & Analytics and update features and information
Claim IQubz Reporting & Analytics and update features and information
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