IQtrac

IQtrac

IQware
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About

IQtrac has everything you need to streamline operations management, including maintenance, housekeeping, guest requests, and more. Here’s how IQtrac will help your hotel manage operations, so you can deliver exceptional guest experiences and keep your property in pristine condition. Extend the life span of your assets with IQtrac’s asset management processes. Manage and follow-up on guest requests with our service optimization system. IQtrac serves as one central portal for all of your property’s maintenance needs. Maximize the efficiency of your cleaning staff and ensure your property is clean. Know when inventory is running low and which suppliers to reorder from. Ensure brand and safety standards are being met by performing inspections. Keep track of lost & found items and store contact information. See which employees are top performers and which need additional coaching. Get the data you need to ensure your operation is running efficiently.

About

Zugrow is an AI-first property management system for short-term rental hosts, serviced accommodation operators and vacation rental managers. It brings guest messaging, booking management, channel management, calendars, pricing, guest vetting and team access into one platform. Zugrow connects listings across Airbnb, Booking.com and Vrbo, helping operators keep rates, availability, reservations and guest conversations in sync. Its AI Agent Hub can assist with guest replies, booking-request screening and nightly pricing, while hosts retain control over sensitive decisions. Features include a unified inbox, live multi-channel calendar, direct-booking websites, team permissions, cleaning and maintenance workflows, listing optimisation, digital guest guidebooks and photo enhancement. Zugrow offers a free plan for one property, paid plans for growing portfolios and 0% booking commission.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a solution to streamline operations management, including maintenance, housekeeping, and guest requests

Audience

Airbnb hosts, short-term rental operators, serviced accommodation providers, holiday-let owners and vacation rental management companies managing between 1 and 50 properties.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0
Solo plan: Free forever for 1 property.
Pro plan: £16.65 per property/month.
Max plan: £19.95 per property/month.
All paid plans include 0% commission on bookings and access to Zugrow’s AI agents.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The Guest Agent has been amazing. It knows the criteria we set for guests and screens them based on this. We set parameters for it to work with and it flags the ones that could be risky, so we can make a decision, whilst accepting the obvious and good guests. It learns from your decisions and it will build a conversation with the guests to gather more information before making a decision if required. There are options to automate the whole process, or a ‘Suggest’ mode that will screen the guests and then ask me or my team to make a decision once it has enough information. It even provides reasoning so we can just glance and click accept or reject. I’ve never used anything like this before, it’s saved us so much time and stress. We’ve loved it.
  • We’re using the ‘Solo’ free forever plan. It’s the first short term rental software we’ve found that provides instant multi-channel calendar sync for free. Exactly what we need to prevent any double bookings at our Airbnb.

Cons

  • You still need human judgement for the odd booking. Some guests sit in a grey area, so we still review those ourselves. The useful bit is that the agent has already gathered the information and explained why it flagged them.
  • Most features are included with the free plan but it will only accommodate a maximum of one property (although this can be across multiple channels like Airbnb and Booking.com). If you manage more than one property then you can pay and receive all the features.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IQware
Founded: 2016
United States
iqwareinc.com/products/asset-and-guest-management/

Company Information

Zugrow
Founded: 2025
zugrow.com

Alternatives

Alternatives

TB Estate

TB Estate

TechBuilder

Categories

Categories

Lost and Found Features

Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Document Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Shipping Management
Unclaimed Items Management

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Integrations

Airbnb

Integrations

Airbnb
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Claim IQtrac and update features and information
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Claim Zugrow and update features and information