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About

IDprop provides a comprehensive, scalable, cloud-based property management solution with multiple fraud risk mitigation controls. Each client has their own database and encryption key. Pick only the modules required. We cover the full spectrum of Property Management: Commercial, Retail, Industrial, Self-Storage, Residential, Single & Multi-Family, Affordable Housing, Community Associations and Student Housing. Key Features * Security & Fraud Risk Mitigation: Your own database, encryption key & key-based 2-FA that is close to hack-proof * Accounting (GL, AP, AR, Trial Balance, Aging) * Invoicing & Online Payments * Comprehensive Maintenance & Fraud Controls * Compliance * Transaction Management * Arrears Management * CRM, Encrypted Messaging, Manage Leads & Vacancies * Surveys * E-Signing, Onboarding, Tenant Screening with Biometric ID Verification * Document Management * Project Management & Gantt Charts * Real-Time Reports * 10 Dashboards * Valuations

About

StarRez’s enterprise-class solution helps manage occupancy, billing, online payments, communications, reporting, property management, event management, and more. Our products feature comprehensive functionality and automation capabilities that save your staff time, optimize business operations, and provide powerful and easy integrations so you can deliver exceptional residential experiences. StarRez customers enjoy a modern, responsive and secure (PCI Certified, SOC 2 compliant, and GDPR compliant) full end-to-end solution. How has the pandemic changed the industry’s approach to student well-being? Download your copy today and we look forward to learning how StarRez can help you achieve your business goals. Our student resident and property management platform has been carefully constructed with automation, scalability, security, and resident welfare in mind.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Property Managers, Storage Managers, Concierge, Property Owners, Community Associations, REITs, Investment Funds

Audience

Facility managers and companies interested in a solution to manage occupancy, billing, online payments, communications

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£0.75/unit/month
Billed per unit per month and by number of modules chosen. Select only the modules required and add on more functionality at any future date.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I use a number of modules: Projects, Document Management, CRM and CMS. The platform is all integrated so data automatically links throughout the system. In a previous firm the Enterprise Document Management solution was difficult to use and sluggish - sharing files with external parties was very difficult. Now managing all sorts of documents with teams and clients is a breeze and search is really fast. Building beautiful content with the CMS is very quick and simple. The CRM holds all message threads so at a glance we can manage relationships.
  • My team's key focus is operational efficiency and analytics to support sales, which are very dependent on process automation. Since using IDprop we have strengthened customer retention as well as various efficiency ratios. We also liked the fact they listened and were willing to customise analytics for our needs.
  • Maintenance management has now been streamlined. Owners and tenants can request work orders, which we accept or reject. Booking external suppliers is extremely well done. We select time frame, job types and payment preferences and only get shown the top 3 lowest cost suppliers. The system calculuates all those hidden fees to make sure we only view suppliers with rates already approved. Suppliers can accept jobs, add parts and we approve parts before the jojb starts with automated supplier invoicing. The supplier confirms if they suspect tenant damage as well. Tenants and owners can give feedback. There are many controls built into the system, which reduces a large proportion of our workload meaning less admin staff to run our business.
  • Working in business development seeing lead contact details doesn't cut it. I need depth: Precise requirements of each lead. IDprop nailed this. Tenants select preferences from a huge number of options. Tenants enter precise requirements: not only location and RSF, but for Commercial they can enter lot size, if they need building class, on-site maintenance or concierge. Industrial tenants can select lot size, minimum docks and clear height. Retail clients can state is they need break points while Residential have maybe 30 options like close to transport, AC, pool, gym, garden, balcony, parquet etc. When vacancies arise we select property and get a list of all matches and when a tenant calls we select tenant and view their matches in seconds. Detailed reporting lets us services owners much better than before.
  • I manage residential and self-storage properties efficiently and easily with this software. Vacancy and lead searches are powerful tools while most of the hard work behind maintenance management is now automated. I am only shown approved suppliers and approve all spare parts before an order is finalised to ensure we keep a lid on budgets and avoid nasty surprises. With invoices based on system pricing this also saves our accounting dept. time. The CRM feature is very handy and to check tenants are satisfied, we have access to unlimited surveys.

Cons

  • Email templates for newsletters are missing but will come in the next version.
  • No tool to post property listings on property sites.
  • Not sure. The main features we needed were already in place.
  • There is no feature that automates posting new properties for rent on 3rd party websites/social media.
  • A map layout of each storage unit would have been nice but I'm told they're rolling this out in the next version, which means they listen to user requests.

Pros & Cons from Real Users

Pros

  • There are zero Pros. Absolutely the worst program I worked with in my 26 years. Everything is terrible about this program

Cons

  • This is the worst program I've ever worked with. The language is confusing, extremely slow, or it just quits altogether. Takes forever to download a document. Too many steps (11). Whoever invented this should get a medical examination of their brain. I waste so much time with this program, just waiting to upload. Thank you for making my work harder!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IDprop
Founded: 2018
United Kingdom
prop.idcheck.tech

Company Information

StarRez
Founded: 1992
United States, Australia, United Kingdom
www.starrez.com

Alternatives

Alternatives

KxStudent

KxStudent

Kinetic
Yardi Voyager

Yardi Voyager

Yardi Systems

Categories

Categories

Real Estate Property Management Features

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Rental Property Management Features

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Commercial Real Estate Features

Brand Management
Cash Flow Analysis
Critical Date Alerts
CRM
Deal Management
For Appraisers
For Brokers
For Investors
For Property Managers
Portfolio Management
Strategic Planning

HOA Features

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Lease Management Features

Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database

Self Storage Features

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Real Estate Property Management Features

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Rental Property Management Features

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Integrations

CSG Forte
Coly
Docusign
Flywire
Mailchimp
Microsoft Azure
Moneris
NEC ProgrammableFlow
Oracle APEX
PayPal
Salesforce
Stripe
Stripe Billing
TouchNet Payment Systems
Twilio
VerbaFlo
Windcave
WookiPost
Workday Student
Zendesk

Integrations

CSG Forte
Coly
Docusign
Flywire
Mailchimp
Microsoft Azure
Moneris
NEC ProgrammableFlow
Oracle APEX
PayPal
Salesforce
Stripe
Stripe Billing
TouchNet Payment Systems
Twilio
VerbaFlo
Windcave
WookiPost
Workday Student
Zendesk
Claim IDprop and update features and information
Claim IDprop and update features and information
Claim StarRez and update features and information
Claim StarRez and update features and information