Rent Manager

Rent Manager

London Computer Systems
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About

IDprop provides a comprehensive, scalable, cloud-based property management solution with multiple fraud risk mitigation controls. Each client has their own database and encryption key. Pick only the modules required. We cover the full spectrum of Property Management: Commercial, Retail, Industrial, Self-Storage, Residential, Single & Multi-Family, Affordable Housing, Community Associations and Student Housing. Key Features * Security & Fraud Risk Mitigation: Your own database, encryption key & key-based 2-FA that is close to hack-proof * Accounting (GL, AP, AR, Trial Balance, Aging) * Invoicing & Online Payments * Comprehensive Maintenance & Fraud Controls * Compliance * Transaction Management * Arrears Management * CRM, Encrypted Messaging, Manage Leads & Vacancies * Surveys * E-Signing, Onboarding, Tenant Screening with Biometric ID Verification * Document Management * Project Management & Gantt Charts * Real-Time Reports * 10 Dashboards * Valuations

About

Rent Manager is award-winning property management software built for residential, commercial, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management capabilities, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market. Powerful enough to support large portfolios, yet flexible enough to be customized to each individual unit, Rent Manager is for companies—global enterprises and mom-and-pops—that manage all varieties of properties. Users can access their data anywhere—in the field, on an emergency maintenance call, in the office, or at home. Rent Manager offers flexible platform options including Rent Manager Online and Rent Manager Express, as well as intuitive mobile tools like rmAppSuite Pro and rmResident. Rent Manager is the one software you need to continue to grow your operation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Property Managers, Storage Managers, Concierge, Property Owners, Community Associations, REITs, Investment Funds

Audience

Landlords, multifamily homes, manufactured home communities, single-family homes, associations, commercial real-estate properties and mixed portfolios.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£0.75/unit/month
Billed per unit per month and by number of modules chosen. Select only the modules required and add on more functionality at any future date.
Free Version Not Supported
Free Trial Not Supported

Pricing

$250/month
Contact Rent Manager for a customized quote.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.5 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • I use a number of modules: Projects, Document Management, CRM and CMS. The platform is all integrated so data automatically links throughout the system. In a previous firm the Enterprise Document Management solution was difficult to use and sluggish - sharing files with external parties was very difficult. Now managing all sorts of documents with teams and clients is a breeze and search is really fast. Building beautiful content with the CMS is very quick and simple. The CRM holds all message threads so at a glance we can manage relationships.
  • My team's key focus is operational efficiency and analytics to support sales, which are very dependent on process automation. Since using IDprop we have strengthened customer retention as well as various efficiency ratios. We also liked the fact they listened and were willing to customise analytics for our needs.
  • Maintenance management has now been streamlined. Owners and tenants can request work orders, which we accept or reject. Booking external suppliers is extremely well done. We select time frame, job types and payment preferences and only get shown the top 3 lowest cost suppliers. The system calculuates all those hidden fees to make sure we only view suppliers with rates already approved. Suppliers can accept jobs, add parts and we approve parts before the jojb starts with automated supplier invoicing. The supplier confirms if they suspect tenant damage as well. Tenants and owners can give feedback. There are many controls built into the system, which reduces a large proportion of our workload meaning less admin staff to run our business.
  • Working in business development seeing lead contact details doesn't cut it. I need depth: Precise requirements of each lead. IDprop nailed this. Tenants select preferences from a huge number of options. Tenants enter precise requirements: not only location and RSF, but for Commercial they can enter lot size, if they need building class, on-site maintenance or concierge. Industrial tenants can select lot size, minimum docks and clear height. Retail clients can state is they need break points while Residential have maybe 30 options like close to transport, AC, pool, gym, garden, balcony, parquet etc. When vacancies arise we select property and get a list of all matches and when a tenant calls we select tenant and view their matches in seconds. Detailed reporting lets us services owners much better than before.
  • I manage residential and self-storage properties efficiently and easily with this software. Vacancy and lead searches are powerful tools while most of the hard work behind maintenance management is now automated. I am only shown approved suppliers and approve all spare parts before an order is finalised to ensure we keep a lid on budgets and avoid nasty surprises. With invoices based on system pricing this also saves our accounting dept. time. The CRM feature is very handy and to check tenants are satisfied, we have access to unlimited surveys.

Cons

  • Email templates for newsletters are missing but will come in the next version.
  • No tool to post property listings on property sites.
  • Not sure. The main features we needed were already in place.
  • There is no feature that automates posting new properties for rent on 3rd party websites/social media.
  • A map layout of each storage unit would have been nice but I'm told they're rolling this out in the next version, which means they listen to user requests.

Pros from Real Users

Pros

  • Ease of Use Customer Support IT Support I am so impressed with this company! They seem to really care about their customers and make sure they feel welcome and heard. Their customer service is just out of this world! You can tell these employees care about you and want to give you training with each call so you understand the program better instead of just fixing your problem, they really help you to wrap your mind around the issue at hand, which is nice!
  • Reports, drafting letters, sending emails, texting, organizing data, this is a bookkeeper's best friend
  • The system is easy to use. Anytime I have issues, you can call the support number and they will screenshare and help to resolve any problems. My company uses it for tenant management and accounting. I really like the accounting features as it allows you to do bank sync. For as many features as it has, the fees are reasonable. Great product overall for rental management and accounting.
  • Rent Manager is user friendly and helps us keep a balanced book. Support is always incredibly helpful.
  • Rent Manager makes it easy to keep track of properties, tenants, and day-to-day tasks. There are a lot of useful features, and once you get used to the system, it’s pretty straightforward.
  • Rent Manager delivers great value for medium-to-large portfolios, though it’s pricey for small landlords—customer support is responsive but slower at month-end, and while the desktop version is powerful once you learn it, the mobile app still has occasional bugs and crashes; that said, tenant and rental management are excellent, with reliable rent collection and deep customization options.
  • Incredibly smooth implementation process, really set me up to be able to go out on my own after the 3 months.
  • Very good program for managing tenants and reports for the real estate management firm. easy to use.
  • If you want great customer service that is what you will get. Not only are they quick to solve the issue but they go extra mile and are very patient and kind.
  • user friendly and intuitive software. Boost your team's efficiency with a seamless, easy to use interface

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

IDprop
Founded: 2018
United Kingdom
prop.idcheck.tech

Company Information

London Computer Systems
Founded: 1987
United States
www.rentmanager.com

Alternatives

Alternatives

Yardi Voyager

Yardi Voyager

Yardi Systems

Categories

Categories

Commercial Real Estate Features

Brand Management Supported
Cash Flow Analysis Supported
Critical Date Alerts Supported
CRM Supported
Deal Management Supported
For Appraisers Supported
For Brokers Supported
For Investors Supported
For Property Managers Supported
Portfolio Management Supported
Strategic Planning Supported

HOA Features

Calendar Management Supported
Committee Management Supported
Document Management Supported
Event Management Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Not Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Not Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Self Storage Features

Customer Management Supported
Deposit Tracking Supported
Gate/Access Control Supported
Interactive Property Map Not Supported
Late Fee Calculation Supported
Lead Management Supported
Move-In / Move-Out Wizard Supported
Multi-Location Supported

Commercial Real Estate Features

Brand Management Not Supported
Cash Flow Analysis Supported
Critical Date Alerts Not Supported
CRM Supported
Deal Management Not Supported
For Appraisers Not Supported
For Brokers Not Supported
For Investors Not Supported
For Property Managers Supported
Portfolio Management Supported
Strategic Planning Not Supported

HOA Features

Calendar Management Supported
Committee Management Supported
Document Management Supported
Event Management Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Real Estate Accounting Features

Accounts Payable Supported
Accounts Receivable Supported
Bank Reconciliation Supported
Commission Management Not Supported
Contract Management Not Supported
General Ledger Supported
Mobile Access Supported
Payroll Not Supported
Property Development Management Supported
Reporting / Analytics Supported
Work Order Management Supported

Real Estate CRM Features

Campaign Management Not Supported
Client / Property Matching Supported
Contact Management Supported
Dashboard Supported
Email Marketing Supported
Interaction Tracking Supported
Lead Management Supported
Property Alerts Supported
Referral Tracking Supported
Segmentation Not Supported

Integrations

Brivo Not Supported
BuildingLink Not Supported
Central Sales Assistant Not Supported
EZ Home Inspection Software Not Supported
EZ Screen Not Supported
Edenred Pay Not Supported
Forte Supported
ILoveLeasing Not Supported
Intellirent Not Supported
Latchel Not Supported
LeadSimple Not Supported
LeapAP Not Supported
Notifii Track Not Supported
Property Meld Not Supported
Rentable Not Supported
Respage Not Supported
Stripe Billing Supported
Widewail Not Supported
dolfyn Not Supported
zInspector Not Supported

Integrations

Brivo Supported
BuildingLink Supported
Central Sales Assistant Supported
EZ Home Inspection Software Supported
EZ Screen Supported
Edenred Pay Supported
Forte Not Supported
ILoveLeasing Supported
Intellirent Supported
Latchel Supported
LeadSimple Supported
LeapAP Supported
Notifii Track Supported
Property Meld Supported
Rentable Supported
Respage Supported
Stripe Billing Not Supported
Widewail Supported
dolfyn Supported
zInspector Supported
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Claim IDprop and update features and information