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About

IDprop provides a comprehensive, scalable, cloud-based property management solution with multiple fraud risk mitigation controls. Each client has their own database and encryption key. Pick only the modules required. We cover the full spectrum of Property Management: Commercial, Retail, Industrial, Self-Storage, Residential, Single & Multi-Family, Affordable Housing, Community Associations and Student Housing. Key Features * Security & Fraud Risk Mitigation: Your own database, encryption key & key-based 2-FA that is close to hack-proof * Accounting (GL, AP, AR, Trial Balance, Aging) * Invoicing & Online Payments * Comprehensive Maintenance & Fraud Controls * Compliance * Transaction Management * Arrears Management * CRM, Encrypted Messaging, Manage Leads & Vacancies * Surveys * E-Signing, Onboarding, Tenant Screening with Biometric ID Verification * Document Management * Project Management & Gantt Charts * Real-Time Reports * 10 Dashboards * Valuations

About

Property Matrix is the most customizable property management software, tailored for residential, commercial, and mixed portfolios. This cloud-based platform offers enterprise-class accounting, custom reports, automated workflows, and real-time access on any device. Tenants can make online payments and submit maintenance requests through dedicated portals, while landlords benefit from e-signatures, check scanning, and online rental applications. Features include advanced CAM management, automated lease creation, marketing tools to post vacancies to third-party sites, and integrated communication hubs for tenants, vendors, and owners. Easily scale to fit your portfolio size, from 50 to 5,000 units. Backed by a user-friendly interface and exceptional customer support, Property Matrix simplifies operations, improves efficiency, and enhances tenant satisfaction​​​.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Property Managers, Storage Managers, Concierge, Property Owners, Community Associations, REITs, Investment Funds

Audience

Property Matrix delivers cloud-based software solutions for residential property managers.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£0.75/unit/month
Billed per unit per month and by number of modules chosen. Select only the modules required and add on more functionality at any future date.
Free Version Not Supported
Free Trial Not Supported

Pricing

$450/month
Standard: 250 units, $1.75/additional unit, essential features.
Pro: All Standard features plus commercial property tools.
Enterprise: 800 units, $1.60/additional unit, all Pro features
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I use a number of modules: Projects, Document Management, CRM and CMS. The platform is all integrated so data automatically links throughout the system. In a previous firm the Enterprise Document Management solution was difficult to use and sluggish - sharing files with external parties was very difficult. Now managing all sorts of documents with teams and clients is a breeze and search is really fast. Building beautiful content with the CMS is very quick and simple. The CRM holds all message threads so at a glance we can manage relationships.
  • My team's key focus is operational efficiency and analytics to support sales, which are very dependent on process automation. Since using IDprop we have strengthened customer retention as well as various efficiency ratios. We also liked the fact they listened and were willing to customise analytics for our needs.
  • Maintenance management has now been streamlined. Owners and tenants can request work orders, which we accept or reject. Booking external suppliers is extremely well done. We select time frame, job types and payment preferences and only get shown the top 3 lowest cost suppliers. The system calculuates all those hidden fees to make sure we only view suppliers with rates already approved. Suppliers can accept jobs, add parts and we approve parts before the jojb starts with automated supplier invoicing. The supplier confirms if they suspect tenant damage as well. Tenants and owners can give feedback. There are many controls built into the system, which reduces a large proportion of our workload meaning less admin staff to run our business.
  • Working in business development seeing lead contact details doesn't cut it. I need depth: Precise requirements of each lead. IDprop nailed this. Tenants select preferences from a huge number of options. Tenants enter precise requirements: not only location and RSF, but for Commercial they can enter lot size, if they need building class, on-site maintenance or concierge. Industrial tenants can select lot size, minimum docks and clear height. Retail clients can state is they need break points while Residential have maybe 30 options like close to transport, AC, pool, gym, garden, balcony, parquet etc. When vacancies arise we select property and get a list of all matches and when a tenant calls we select tenant and view their matches in seconds. Detailed reporting lets us services owners much better than before.
  • I manage residential and self-storage properties efficiently and easily with this software. Vacancy and lead searches are powerful tools while most of the hard work behind maintenance management is now automated. I am only shown approved suppliers and approve all spare parts before an order is finalised to ensure we keep a lid on budgets and avoid nasty surprises. With invoices based on system pricing this also saves our accounting dept. time. The CRM feature is very handy and to check tenants are satisfied, we have access to unlimited surveys.

Cons

  • Email templates for newsletters are missing but will come in the next version.
  • No tool to post property listings on property sites.
  • Not sure. The main features we needed were already in place.
  • There is no feature that automates posting new properties for rent on 3rd party websites/social media.
  • A map layout of each storage unit would have been nice but I'm told they're rolling this out in the next version, which means they listen to user requests.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

IDprop
Founded: 2018
United Kingdom
prop.idcheck.tech

Company Information

Property Matrix
Founded: 2006
United States
www.propertymatrix.com

Alternatives

Alternatives

Yardi Voyager

Yardi Voyager

Yardi Systems
RentHQ

RentHQ

First Byte Solutions

Categories

Categories

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Not Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Not Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Commercial Real Estate Features

Brand Management Supported
Cash Flow Analysis Supported
Critical Date Alerts Supported
CRM Supported
Deal Management Supported
For Appraisers Supported
For Brokers Supported
For Investors Supported
For Property Managers Supported
Portfolio Management Supported
Strategic Planning Supported

HOA Features

Calendar Management Supported
Committee Management Supported
Document Management Supported
Event Management Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Self Storage Features

Customer Management Supported
Deposit Tracking Supported
Gate/Access Control Supported
Interactive Property Map Not Supported
Late Fee Calculation Supported
Lead Management Supported
Move-In / Move-Out Wizard Supported
Multi-Location Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Not Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Not Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Not Supported
Tax Management Not Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Digital Signature Features

Audit Trail Supported
Authentication Supported
Auto Reminders Supported
Customizable Templates Supported
Document Analytics Supported
Mobile Signature Supported
Multi-Party Signing Supported
Progress Tracking Supported
Task Progress Tracking Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Not Supported
Document Archiving Supported
Document Assembly Not Supported
Document Capture Supported
Document Conversion Not Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Not Supported
Electronic Signature Supported
Email Management Supported
File Recovery Not Supported
File Type Conversion Not Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Not Supported
Optical Character Recognition Not Supported
Print Management Not Supported
Version Control Not Supported

Real Estate Accounting Features

Accounts Payable Supported
Accounts Receivable Supported
Bank Reconciliation Supported
Commission Management Supported
Contract Management Not Supported
General Ledger Supported
Mobile Access Supported
Payroll Not Supported
Property Development Management Not Supported
Reporting / Analytics Supported
Work Order Management Supported

Real Estate Marketing Features

Advertising Management Supported
CMA Not Supported
Contact Management Supported
CRM Supported
Email Marketing Supported
Lead Generation Supported
Listing Management / IDX Not Supported
Presentation Not Supported
Reporting / Analytics Supported
SEO Not Supported
SMS Marketing Supported
Social Media Marketing Supported
Virtual Tour Supported
Website Builder Supported

Integrations

CSG Forte Supported
Forte Supported
Stripe Supported
Stripe Billing Supported
Zapier Not Supported

Integrations

CSG Forte Not Supported
Forte Not Supported
Stripe Not Supported
Stripe Billing Not Supported
Zapier Supported
Claim IDprop and update features and information
Claim IDprop and update features and information
Claim Property Matrix and update features and information
Claim Property Matrix and update features and information