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About

IBM® Z® Operations Analytics is a tool that enables you to search, visualize and analyze large amounts of structured and unstructured operational data across IBM Z environments, including log, event and service request data and performance metrics. Leverage your analytics platform and machine learning to gain enterprise visibility, identify issues in your workloads, locate hidden problems and perform root cause analysis faster. Use machine learning to baseline normal system behavior and detect operational anomalies. Detect emerging issues across services, so you can proactively alert and cognitively adjust to changes. Gain expert advice for corrective actions and greater service assurance. Identify unusual workload behaviors. Locate common issues hidden in operational data. Reduce time required for root cause analysis. Harness the domain expertise of IBM Z. Leverage IBM Z insights on your analytics platform.

About

ScalePad Cognition360 transforms ConnectWise PSA ticket data into powerful, predictive business intelligence designed specifically for managed service providers. It offers over 130 interactive, drill‑down reports and benchmarks that surface root‑cause insights related to profitability, technician efficiency, ticket dynamics, project performance, agreement renewals, and more. By offloading reporting to a dedicated data warehouse, Cognition360 minimizes impact on production systems while enabling historical trend analysis and “what‑if” forecasting. Built-in machine learning and AI provide predictive analytics, allowing MSP executives and vCIOs to identify capacity constraints, hidden cost drivers, client-level profitability, and operational bottlenecks, often resulting in a 10–15 % increase in profitability. Integration is seamless for ConnectWise Manage users, requiring minimal setup and leveraging existing Power BI licenses for accessible report visualization.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking a solution to enable problem identification, isolation and resolution on IBM Z through analysis

Audience

MSP leadership teams seeking a solution providing data-driven insights and predictive analytics to optimize operations and profitability

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$449 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IBM
Founded: 1911
United States
www.ibm.com/products/z-operations-analytics

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com/cognition360/

Alternatives

Alternatives

ConnectWise PSA

ConnectWise PSA

ConnectWise
ConnectWise SIEM

ConnectWise SIEM

ConnectWise

Categories

Categories

Integrations

ConnectWise PSA
IBM Z
Microsoft Power BI
ScalePad

Integrations

ConnectWise PSA
IBM Z
Microsoft Power BI
ScalePad
Claim IBM Operations Analytics and update features and information
Claim IBM Operations Analytics and update features and information
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