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About

Stop playing phone tag, and spend more time with your patients. All-in-one clinical communication and coordination platform, compliant for your entire team, clinical messaging, self-serve switchboard, escalations, and on-call management. All of the best features of instant messaging, made HIPAA compliant and specifically for healthcare workflows. Build escalation policies that sequentially triggers other providers when messages are not acknowledged after a certain time period. No more passing around the team pager, as we can route messages and call back numbers directly to the smartphone of the on-call provider. Create, manage and delegate tasks to yourself and your colleagues. Set reminders and due dates so things don't fall through the cracks. Change management can be daunting, especially in healthcare. Hypercare can help you through the process to ensure you make lasting impact in your organization.

About

Never has communicating with the care team been so smart and easy. Designed to transcend geographic and organizational barriers, our proprietary software connects you to the right person, right when you need them. PerfectServe compiles and maintain all the workflow rules, call schedules and contact preferences for every workgroup, practice and care team member. Never worry about figuring out who’s on call. Dynamic Intelligent Routing® connects you to the right person who can take action at that moment. All you need to know is the patient’s name. PerfectServe® instantly shows and connects you to the team members caring for that patient at that time. Support patients before, during, and after care with automated messaging and secure virtual visits. Include family members when needed. Improve patients' call-in experience by empowering operators with easy-to-use call management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers interested in a clinical communication and coordination platform to manage their patients

Audience

Hospitals and doctors interested in communicating with care teams and patients, and scheduling

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hypercare
Canada
www.hypercare.com

Company Information

PerfectServe
United States
www.perfectserve.com

Alternatives

Alternatives

Categories

Categories

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Integrations

No info available.

Integrations

No info available.
Claim Hypercare and update features and information
Claim Hypercare and update features and information
Claim PerfectServe and update features and information
Claim PerfectServe and update features and information