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About

Stop playing phone tag, and spend more time with your patients. All-in-one clinical communication and coordination platform, compliant for your entire team, clinical messaging, self-serve switchboard, escalations, and on-call management. All of the best features of instant messaging, made HIPAA compliant and specifically for healthcare workflows. Build escalation policies that sequentially triggers other providers when messages are not acknowledged after a certain time period. No more passing around the team pager, as we can route messages and call back numbers directly to the smartphone of the on-call provider. Create, manage and delegate tasks to yourself and your colleagues. Set reminders and due dates so things don't fall through the cracks. Change management can be daunting, especially in healthcare. Hypercare can help you through the process to ensure you make lasting impact in your organization.

About

PagerTree is a cloud-based incident management and on-call alerting platform designed to help teams respond to operational issues quickly and reliably. It centralizes alerts from monitoring tools and automatically notifies the right responders using flexible on-call schedules, escalation layers, and intelligent routing rules. It supports real-time notifications through push, email, SMS, voice, chatbots, and mobile apps, ensuring incidents reach the appropriate team members without delay. PagerTree enables organizations to create straightforward on-call rotations, add redundancy with escalation policies, and track performance through built-in analytics dashboards. Advanced routing and notification rules allow teams to match alerts to specific conditions, suppress noise, and prioritize critical incidents, helping reduce alert fatigue while improving response accuracy.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers interested in a clinical communication and coordination platform to manage their patients

Audience

DevOps, IT operations, and support teams that need automated on-call scheduling and intelligent alert routing to resolve incidents faster

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7 per user per month
Free Version
Free Trial

Pricing

$10 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hypercare
Canada
www.hypercare.com

Company Information

PagerTree
United States
pagertree.com

Alternatives

Alternatives

Opsgenie

Opsgenie

Atlassian

Categories

Categories

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Integrations

Amazon Web Services (AWS)
Auvik
Cronitor
Datadog
Freshservice
Healthchecks.io
HetrixTools
Honeybadger
Hyperping
Jira
Kapacitor
Paessler PRTG
Prometheus
Sentry
Site24x7
StatusDrift
Twilio
UptimeRobot
Zabbix
Zendesk

Integrations

Amazon Web Services (AWS)
Auvik
Cronitor
Datadog
Freshservice
Healthchecks.io
HetrixTools
Honeybadger
Hyperping
Jira
Kapacitor
Paessler PRTG
Prometheus
Sentry
Site24x7
StatusDrift
Twilio
UptimeRobot
Zabbix
Zendesk
Claim Hypercare and update features and information
Claim Hypercare and update features and information
Claim PagerTree and update features and information
Claim PagerTree and update features and information