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About

Stop playing phone tag, and spend more time with your patients. All-in-one clinical communication and coordination platform, compliant for your entire team, clinical messaging, self-serve switchboard, escalations, and on-call management. All of the best features of instant messaging, made HIPAA compliant and specifically for healthcare workflows. Build escalation policies that sequentially triggers other providers when messages are not acknowledged after a certain time period. No more passing around the team pager, as we can route messages and call back numbers directly to the smartphone of the on-call provider. Create, manage and delegate tasks to yourself and your colleagues. Set reminders and due dates so things don't fall through the cracks. Change management can be daunting, especially in healthcare. Hypercare can help you through the process to ensure you make lasting impact in your organization.

About

PagerTree is a cloud-based incident management and on-call alerting platform designed to help teams respond to operational issues quickly and reliably. It centralizes alerts from monitoring tools and automatically notifies the right responders using flexible on-call schedules, escalation layers, and intelligent routing rules. It supports real-time notifications through push, email, SMS, voice, chatbots, and mobile apps, ensuring incidents reach the appropriate team members without delay. PagerTree enables organizations to create straightforward on-call rotations, add redundancy with escalation policies, and track performance through built-in analytics dashboards. Advanced routing and notification rules allow teams to match alerts to specific conditions, suppress noise, and prioritize critical incidents, helping reduce alert fatigue while improving response accuracy.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Healthcare providers interested in a clinical communication and coordination platform to manage their patients

Audience

DevOps, IT operations, and support teams that need automated on-call scheduling and intelligent alert routing to resolve incidents faster

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7 per user per month
Free Version Supported
Free Trial Supported

Pricing

$10 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Hypercare
Canada
www.hypercare.com

Company Information

PagerTree
United States
pagertree.com

Alternatives

Alternatives

Categories

Categories

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Not Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Supported
Voice Chat Supported

Integrations

Amazon Web Services (AWS) Not Supported
Auvik Not Supported
Cronitor Not Supported
Freshservice Not Supported
Google Cloud Platform Not Supported
Healthchecks.io Not Supported
Jira Not Supported
LogicMonitor Not Supported
Microsoft Azure Not Supported
Microsoft Outlook Not Supported
Microsoft System Center Not Supported
Microsoft Teams Not Supported
Sentry Not Supported
Slack Not Supported
SolarWinds Access Rights Manager Not Supported
StatusCake Not Supported
StatusDrift Not Supported
StatusGator Not Supported
Typeform Not Supported
Zabbix Not Supported

Integrations

Amazon Web Services (AWS) Supported
Auvik Supported
Cronitor Supported
Freshservice Supported
Google Cloud Platform Supported
Healthchecks.io Supported
Jira Supported
LogicMonitor Supported
Microsoft Azure Supported
Microsoft Outlook Supported
Microsoft System Center Supported
Microsoft Teams Supported
Sentry Supported
Slack Supported
SolarWinds Access Rights Manager Supported
StatusCake Supported
StatusDrift Supported
StatusGator Supported
Typeform Supported
Zabbix Supported
Claim Hypercare and update features and information
Claim Hypercare and update features and information
Claim PagerTree and update features and information
Claim PagerTree and update features and information