Incident Insight

Incident Insight

Salus Suite
+
+

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About

Hyground is an AI-powered DevOps and SRE co-pilot — not a chatbot wrapper, but a full-stack operational intelligence system that runs inside the customer's Kubernetes cluster with no data egress. The agent connects to 21+ enterprise systems and investigates incidents across logs, metrics, traces, and K8s events. Engineers ask questions in plain language and get answers grounded in their own data — no new query languages to learn. AutoRCA turns an alert webhook into an autonomous root-cause investigation, then posts findings back to Slack or Teams. Investigation starts the instant an alert fires, not when an engineer wakes up. Customers report up to 85% MTTR reduction. Built on Google's Agent Development Kit, Hyground uses a multi-agent architecture and learns from your infrastructure over time. Resolved incidents extend the knowledge base, so runbooks stay current.

About

Incident Insight is cloud-based incident investigation and root-cause analysis software that helps organizations visually map out, analyze, and learn from past incidents so they can develop safeguards to prevent similar events in the future. Designed to simplify and accelerate traditional incident investigations, it offers drag-and-drop diagram creation, customizable metadata, and intuitive tools for building investigation diagrams that break down threats, events, barriers, causes, and root causes so users can clearly see what happened and why. It enables teams to mark barrier failures, add supporting documentation, attach photos or files, and compare data across diagrams, then share results via live workspace links, downloadable images, or exported Word or Excel reports for presentations and reporting. Incident Insight is cloud-based for easy collaboration and lets multiple team members work together from anywhere.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market and Enterprise SRE and Platform Engineeering Organizations

Audience

Risk management and safety professionals requiring a solution to investigate root causes of incidents and prevent future occurrences

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing scales with the size of the managed infrastructure
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Hyground
Founded: 2025
Germany
hyground.ai

Company Information

Salus Suite
United States
incident-insight.com

Alternatives

Resolve AI

Resolve AI

Resolve.ai

Alternatives

SMP 365

SMP 365

SMP 365 SAAS

Categories

AI SRE Agents Supported

Categories

Incident Response Supported

Integrations

Amazon Web Services (AWS) Supported
Cority Not Supported
Elasticsearch Supported
Google Supported
Grafana Cloud Supported
Grafana Loki Supported
Jaeger Supported
Jira Supported
Microsoft Azure Supported
Microsoft Excel Not Supported
Microsoft Power BI Not Supported
Microsoft Word Not Supported
OpenSearch Supported
PostgreSQL Supported
Prometheus Supported
Tableau Not Supported

Integrations

Amazon Web Services (AWS) Not Supported
Cority Supported
Elasticsearch Not Supported
Google Not Supported
Grafana Cloud Not Supported
Grafana Loki Not Supported
Jaeger Not Supported
Jira Not Supported
Microsoft Azure Not Supported
Microsoft Excel Supported
Microsoft Power BI Supported
Microsoft Word Supported
OpenSearch Not Supported
PostgreSQL Not Supported
Prometheus Not Supported
Tableau Supported
Claim Hyground and update features and information
Claim Hyground and update features and information
Claim Incident Insight and update features and information
Claim Incident Insight and update features and information