HungerRush vs. TouchBistro Comparison


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About HungerRush is a leading provider of integrated restaurant technology solutions, serving restaurants of all sizes and cuisines. The flagship POS platform is a comprehensive cloud-based restaurant management system tailored to quick-service and fast-casual restaurants that seamlessly integrates digital ordering, delivery, customer engagement, kitchen operations, reporting, marketing, and loyalty programs. HungerRush provides flexible software to empower restaurant operators with a deeper understanding of guests, greater control over operations, and the tools they need to grow their business.	About TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Quick-service and fast casual restaurant brands, including pizza and delivery/take-out concepts.	Audience Full service or quick service restaurants, bars and clubs, food trucks, and brewery businesses
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Available upon request Free Version Free Trial	Pricing $69.99 per user per month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.3 / 5 ease 4.3 / 5 features 4.2 / 5 design 4.2 / 5 support 3.9 / 5 Read all reviews
Pros & Cons from Real Users Pros -Onsite install & training -Easiest POS. -Call 24 hour customer support (USA) -Innovative software. HungerRush has everything you need to manage and market your restaurant. Their platform will get you set up with online ordering, marketing, customer loyalty programs, and overall restaurant management. Cons Had some difficulty with credit card machine once. So far, there is nothing I have come across that I don't like.	Pros & Cons from Real Users Pros Software is the only positive part of the misadventure Their company is not a reflection of this software BEWARE Good price for pos system for us. Ease of use for us, but for loyalty kinda confusing. Okay customer service. Easy to use, Easy to program, Convenient, user friendly, Can be managed on iPad and on laptop/computer for back office. Excellent customer service and very knowledgeable quick response time. Apple based hardware and software. This is a great company to work with. They solve problems fast and efficiently. Highly recommend them for any business. Cons Horrible experience with TouchBistro We ran TouchBistro in our restaurant and it cost us far more in stress than in money. Their business model is to lock you up in infinite contracts, they dont respect or follow mexican laws. They charge IVA tax but dont deliver CFDI receipts, the tax invoice required by Mexican law. What the salesperson told us about cancelling is not what the contract says. No adhesion contract registered with PROFECO, the Mexican consumer authority. The contract names TouchBistro Inc. in Toronto as the provider, but the invoices come from TouchBistro Mexico. They changed the terms and conditions in the middle of our contract. We cancelled in writing and on time. They refused it and kept invoicing. The model is a 24 month lock in with automatic renewal, and you pay out the rest of the term if you want out. Read the whole contract before you sign anything with them. Better yet, look elsewhere. The software is not worth the headache. Online ordering needs to improve for charge back issues. Loyalty kinda confusing. No actual personal support that comes to the restaurant. Each products has its additional add-ons priced differently, would be nice if there was a reasonably priced packages which would include the add-on products so that we could use only one system rather than multiple ones. They dropped the menu board support recently, so we need to find an alternative software. We have not found anything that needs improvement at his time.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information HungerRush Founded: 2003 United States www.hungerrush.com	Company Information TouchBistro Founded: 2011 United States www.touchbistro.com
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Categories Food Delivery Gift Card Kitchen Display Systems Menu Online Ordering Point of Sale Restaurant Inventory Management Restaurant Management Restaurant Marketing Restaurant POS	Categories Bar POS Kitchen Display Systems Menu Restaurant Accounting Restaurant Inventory Management Restaurant Management Restaurant POS
Menu Features Color-Coding / Upselling Tools Digital Signage / Menu Boards Kiosk Menus Menu Design Tools Menu Item Management POS Integration Pre-Made Menu Templates Printed/Paper Menus QR Code Menus Tablet Menus Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management Restaurant POS Features Delivery Management Gift Card Management Inventory Management Loyalty Program Mobile Access Online Ordering Order Management Reporting/Analytics Separate Checks Split Checks Table Management Tips Management Show More Features Food Delivery Features Delivery Tracking Dispatch Management For Restaurants Gift Card Management Menu Management Online Ordering Order Management Routing Sales Trend Analysis Supports Loyalty Program Online Ordering Features Integrated Gift Cards Menu / Product View Mobile Ordering Push Notifications Reporting / Analytics Rewards / Loyalty Program Secure Payment Processing Store Locator White-Label Point of Sale Features Barcode Scanning Commission Management Cryptocurrency Support Customer Account Profiles Discount Management eCommerce Integration Electronic Signature Gift Card Management Loyalty Program Multi-Location Restaurant POS Retail POS Returns Management Restaurant Marketing Features Advertising Management CRM Customer Data Platform Email Marketing Feedback Management Loyalty Management Marketing Automation Menu Management Online Ordering Personalization Promotion Management SMS Marketing Social Media Management Website Builder	Menu Features Color-Coding / Upselling Tools Digital Signage / Menu Boards Kiosk Menus Menu Design Tools Menu Item Management POS Integration Pre-Made Menu Templates Printed/Paper Menus QR Code Menus Tablet Menus Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management Restaurant POS Features Delivery Management Gift Card Management Inventory Management Loyalty Program Mobile Access Online Ordering Order Management Reporting/Analytics Separate Checks Split Checks Table Management Tips Management Show More Features Bar POS Features Cash Drawer Management Employee Management Gift Card Management Inventory Control Loyalty Program Separate Checks Split Checks Tips Management
Integrations 7shifts Checkmate Apple Pay Braze COGS-Well Choice QR Freedom Merchants HubWorks Retail Task Management System KayaPush Push Operations Rambox Shogo SocialCrowd Solink Square Appointments Square Payments Tanda Uber Eats Worldpay Zip Forecasting Show More Integrations View All 11 Integrations	Integrations 7shifts Checkmate Apple Pay Braze COGS-Well Choice QR Freedom Merchants HubWorks Retail Task Management System KayaPush Push Operations Rambox Shogo SocialCrowd Solink Square Appointments Square Payments Tanda Uber Eats Worldpay Zip Forecasting Show More Integrations View All 35 Integrations
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