HungerRush vs. Lunchbox Comparison


HungerRush	Lunchbox Lunchbox Technologies	+	+
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About HungerRush is a leading provider of integrated restaurant technology solutions, serving restaurants of all sizes and cuisines. The flagship POS platform is a comprehensive cloud-based restaurant management system tailored to quick-service and fast-casual restaurants that seamlessly integrates digital ordering, delivery, customer engagement, kitchen operations, reporting, marketing, and loyalty programs. HungerRush provides flexible software to empower restaurant operators with a deeper understanding of guests, greater control over operations, and the tools they need to grow their business.	About Give a middle finger to third-party ordering and build an in-house system that amplifies your restaurants without sacrificing your first born. We grow with you. Add products as you need them; we won't pressure you to launch tools that aren't helpful. Don't settle for generic. Lunchbox will spice up your web ordering experience; leave a good impression even before the food arrives. Waiting sucks. Flawless UX means your guests can quickly order, no matter what they're doing or where they're doing it. (note: don't do it while riding a scooter. we tried it, and it didn't go well. Catering doesn't have to be a headache to be a headache. The Lunchbox catering system is built with both customer and restaurant in mind. Efficiency is key.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Quick-service and fast casual restaurant brands, including pizza and delivery/take-out concepts.	Audience Restaurants that want a custom branded digital order system that works across web and mobile apps
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Available upon request Free Version Not Supported Free Trial Not Supported	Pricing $200 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 2.0 / 5 support 2.0 / 5 Read all reviews
Pros & Cons from Real Users Pros -Onsite install & training -Easiest POS. -Call 24 hour customer support (USA) -Innovative software. HungerRush has everything you need to manage and market your restaurant. Their platform will get you set up with online ordering, marketing, customer loyalty programs, and overall restaurant management. Cons Had some difficulty with credit card machine once. So far, there is nothing I have come across that I don't like.	Pros & Cons from Real Users Pros Nothing. This company was painful to work with. The setup was incredibly difficult and the system had constant issues when we launched, which hurt our business. The designs look nice, but if you want functionality seek another company. Working with Lunchbox for almost 2 years with our business mobile app was like buying a new car with a busted engine. Nothing worked the way they sold it to us. It was all aesthetic without core focus on functionality. None. The system simply doesn't work, so even if there were any pros to it, I can't make myself aware of them. Cons This company is a disaster. Getting online ordering setup was extremely time consuming and unnecessarily complicated. Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand. It created chaos in our store and cost us a significant amount of business. The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development. 18 months later, all of those things are still "on the backlog" with no delivery timeline. These are very basic functionalities like saving favorite orders including modifications. Everyone we dealt with was inept. The original team were all fired and replaced with a new team that was at least responsive. That team has since quit or been fired. We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early. High staff turnover. Delays in getting technically issues resolved. Features not available that were sold or offered during onboarding. Features of the mobile app not working. They lock you into an “auto renewing” contract even if you are dissatisfied with their poor functioning product. Poor Staff customer service. The login system will not allow registering two accounts with the same phone number. It also does not allow logging in via phone number, despite not requiring an email address. Any customer who makes an account using only a phone number will never be able to log back in, or use the system at all.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information HungerRush Founded: 2003 United States www.hungerrush.com	Company Information Lunchbox Technologies Founded: 2019 United States lunchbox.io
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Categories Food Delivery Supported Gift Card Supported Kitchen Display Systems Supported Menu Supported Online Ordering Supported Point of Sale Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant Marketing Supported Restaurant POS Supported	Categories Food Delivery Supported Online Ordering Supported
Food Delivery Features Delivery Tracking Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Supported Sales Trend Analysis Supported Supports Loyalty Program Supported Online Ordering Features Integrated Gift Cards Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Supported White-Label Supported Show More Features Menu Features Color-Coding / Upselling Tools Supported Digital Signage / Menu Boards Supported Kiosk Menus Supported Menu Design Tools Supported Menu Item Management Supported POS Integration Supported Pre-Made Menu Templates Not Supported Printed/Paper Menus Not Supported QR Code Menus Not Supported Tablet Menus Not Supported Point of Sale Features Barcode Scanning Not Supported Commission Management Not Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Not Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Not Supported Returns Management Not Supported Restaurant Management Features Billing & Invoicing Not Supported Built-in Accounting Not Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Supported Table Management Not Supported Wait List Management Not Supported Waitstaff Management Not Supported Restaurant Marketing Features Advertising Management Not Supported CRM Not Supported Customer Data Platform Supported Email Marketing Supported Feedback Management Supported Loyalty Management Supported Marketing Automation Supported Menu Management Supported Online Ordering Supported Personalization Supported Promotion Management Supported SMS Marketing Supported Social Media Management Not Supported Website Builder Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Not Supported Tips Management Not Supported	Food Delivery Features Delivery Tracking Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Supported
Integrations DoorDash Supported Postmates Supported Worldpay Supported 7shifts Supported Braintree Not Supported Campaigner Not Supported Facebook Not Supported Grubhub Supported HotSchedules Supported Marqii Not Supported Otter Not Supported PAR POS Not Supported Restaurant365 Supported Revel Systems Not Supported Segment Not Supported Square Payments Not Supported Tattle Not Supported Uber Eats Supported Zendesk Not Supported Zenreach Not Supported Show More Integrations View All 11 Integrations	Integrations DoorDash Supported Postmates Supported Worldpay Supported 7shifts Not Supported Braintree Supported Campaigner Supported Facebook Supported Grubhub Not Supported HotSchedules Not Supported Marqii Supported Otter Supported PAR POS Supported Restaurant365 Not Supported Revel Systems Supported Segment Supported Square Payments Supported Tattle Supported Uber Eats Not Supported Zendesk Supported Zenreach Supported Show More Integrations View All 20 Integrations
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