HungerRush vs. Lunchbox Comparison


HungerRush	Lunchbox Lunchbox Technologies	+	+
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About HungerRush is a leading provider of integrated restaurant technology solutions, serving restaurants of all sizes and cuisines. The flagship POS platform is a comprehensive cloud-based restaurant management system tailored to quick-service and fast-casual restaurants that seamlessly integrates digital ordering, delivery, customer engagement, kitchen operations, reporting, marketing, and loyalty programs. HungerRush provides flexible software to empower restaurant operators with a deeper understanding of guests, greater control over operations, and the tools they need to grow their business.	About Give a middle finger to third-party ordering and build an in-house system that amplifies your restaurants without sacrificing your first born. We grow with you. Add products as you need them; we won't pressure you to launch tools that aren't helpful. Don't settle for generic. Lunchbox will spice up your web ordering experience; leave a good impression even before the food arrives. Waiting sucks. Flawless UX means your guests can quickly order, no matter what they're doing or where they're doing it. (note: don't do it while riding a scooter. we tried it, and it didn't go well. Catering doesn't have to be a headache to be a headache. The Lunchbox catering system is built with both customer and restaurant in mind. Efficiency is key.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Quick-service and fast casual restaurant brands, including pizza and delivery/take-out concepts.	Audience Restaurants that want a custom branded digital order system that works across web and mobile apps
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Available upon request Free Version Free Trial	Pricing $200 per month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 2.0 / 5 support 2.0 / 5 Read all reviews
Pros & Cons from Real Users Pros -Onsite install & training -Easiest POS. -Call 24 hour customer support (USA) -Innovative software. HungerRush has everything you need to manage and market your restaurant. Their platform will get you set up with online ordering, marketing, customer loyalty programs, and overall restaurant management. Cons Had some difficulty with credit card machine once. So far, there is nothing I have come across that I don't like.	Pros & Cons from Real Users Pros Nothing. This company was painful to work with. The setup was incredibly difficult and the system had constant issues when we launched, which hurt our business. The designs look nice, but if you want functionality seek another company. Working with Lunchbox for almost 2 years with our business mobile app was like buying a new car with a busted engine. Nothing worked the way they sold it to us. It was all aesthetic without core focus on functionality. None. The system simply doesn't work, so even if there were any pros to it, I can't make myself aware of them. Cons This company is a disaster. Getting online ordering setup was extremely time consuming and unnecessarily complicated. Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand. It created chaos in our store and cost us a significant amount of business. The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development. 18 months later, all of those things are still "on the backlog" with no delivery timeline. These are very basic functionalities like saving favorite orders including modifications. Everyone we dealt with was inept. The original team were all fired and replaced with a new team that was at least responsive. That team has since quit or been fired. We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early. High staff turnover. Delays in getting technically issues resolved. Features not available that were sold or offered during onboarding. Features of the mobile app not working. They lock you into an “auto renewing” contract even if you are dissatisfied with their poor functioning product. Poor Staff customer service. The login system will not allow registering two accounts with the same phone number. It also does not allow logging in via phone number, despite not requiring an email address. Any customer who makes an account using only a phone number will never be able to log back in, or use the system at all.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information HungerRush Founded: 2003 United States www.hungerrush.com	Company Information Lunchbox Technologies Founded: 2019 United States lunchbox.io
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Categories Food Delivery Gift Card Kitchen Display Systems Menu Online Ordering Point of Sale Restaurant Inventory Management Restaurant Management Restaurant Marketing Restaurant POS	Categories Food Delivery Online Ordering
Food Delivery Features Delivery Tracking Dispatch Management For Restaurants Gift Card Management Menu Management Online Ordering Order Management Routing Sales Trend Analysis Supports Loyalty Program Online Ordering Features Integrated Gift Cards Menu / Product View Mobile Ordering Push Notifications Reporting / Analytics Rewards / Loyalty Program Secure Payment Processing Store Locator White-Label Show More Features Menu Features Color-Coding / Upselling Tools Digital Signage / Menu Boards Kiosk Menus Menu Design Tools Menu Item Management POS Integration Pre-Made Menu Templates Printed/Paper Menus QR Code Menus Tablet Menus Point of Sale Features Barcode Scanning Commission Management Cryptocurrency Support Customer Account Profiles Discount Management eCommerce Integration Electronic Signature Gift Card Management Loyalty Program Multi-Location Restaurant POS Retail POS Returns Management Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management Restaurant Marketing Features Advertising Management CRM Customer Data Platform Email Marketing Feedback Management Loyalty Management Marketing Automation Menu Management Online Ordering Personalization Promotion Management SMS Marketing Social Media Management Website Builder Restaurant POS Features Delivery Management Gift Card Management Inventory Management Loyalty Program Mobile Access Online Ordering Order Management Reporting/Analytics Separate Checks Split Checks Table Management Tips Management	Food Delivery Features Delivery Tracking Dispatch Management For Restaurants Gift Card Management Menu Management Online Ordering Order Management Routing Sales Trend Analysis Supports Loyalty Program
Integrations DoorDash Postmates Worldpay Braze Campaigner Checkmate Craftable Dyne Marqii Otter PAR POS Restaurant365 Revel Systems Square Payments Stripe Tattle Twilio Uber Eats Zendesk Zenreach Show More Integrations View All 11 Integrations	Integrations DoorDash Postmates Worldpay Braze Campaigner Checkmate Craftable Dyne Marqii Otter PAR POS Restaurant365 Revel Systems Square Payments Stripe Tattle Twilio Uber Eats Zendesk Zenreach Show More Integrations View All 20 Integrations
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