Una by PolydomPolydom Inc.
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Related Products
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About
HuemanAI is a unified AI operating system built specifically for the hospitality industry. It combines recruitment, guest services, and sales automation into a single intelligent platform. By connecting PMS, ATS, POS, and CRM systems, HuemanAI eliminates operational silos that slow hotels down. The platform uses predictive staffing to align hiring needs with real-time booking forecasts. Its AI Concierge and AI Sales Agent handle guest inquiries, bookings, and upsells 24/7 across voice and digital channels. HuemanAI also automates recruitment workflows to reduce time-to-hire by up to 70%. The result is improved guest satisfaction, lower staffing costs, and increased direct booking revenue.
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About
Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support.
Key capabilities with real outcomes:
• 24/7 multilingual support (99 languages): Serve global guests without hiring more staff.
• Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails.
• PMS integration: Access real-time availability and reservation updates.
• Centralized property knowledge: Deliver accurate, consistent answers every time.
• Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations.
• Lead capture: Collect guest details to grow repeat bookings.
• Streamline operations, reduce OTA dependency, and elevate guest experience.
On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
HuemanAI is designed for hotels, resorts, and multi-property hospitality groups seeking to unify recruitment, guest services, and sales automation through a single AI-driven platform
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Audience
Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$99/month
Free Version
Free Trial
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Pricing
$599
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHuemanAI
Founded: 2025
United Kingdom
huemanai.io
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Company InformationPolydom Inc.
Founded: 2024
United States
polydom.ai
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Integrations
Airbnb
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