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About

Managing a repair or rental business shouldn’t be a constant admin struggle. Back-and-forth calls, outdated tracking methods, and scheduling inefficiencies waste time and frustrate customers. Hubtiger streamlines operations with automated messaging, eliminating phone tags, a centralised calendar for seamless repair/ rental tracking and flexible online booking to maximise revenue. The result? Less admin, more bookings, and a streamlined operation that keeps your business running at full speed. The result? Less admin, more bookings, and a streamlined operation that keeps your business running at full speed, enhancing your efficiency, minimising errors, and helping you maximise your revenue potential.

About

Rentrax’s cloud-based rental management software is intuitive & powerful. We started out as a bike and ski rental company and we couldn’t find software that worked for us, so we had to create our own. While many rental software options have been adapted from other sales or inventory management purposes, Rentrax has purpose-built our software specifically for the rental industry; this means we understand the day-to-day running of rental businesses, and we know how to help. Ultimately, our software has been developed to improve the lives of rental business owners and their employees. Adding ease, efficiency, and profitability wherever possible.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Retail Shops with a workshop or rental and demo operations

Audience

Rental Businesses of all sizes interested in improving the rental process, and boosting their revenue

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$52/month
Upgrade as you grow and cancel anytime.
Free Version Not Supported
Free Trial Supported

Pricing

$119/month
$239/month for Standard Plan
$479/month for Pro Plan
(You can park on the low season for $14/month)
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.2 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Rentrax has outstanding customer support, an intuitive UI, and an extensive feature set. We almost got all we needed.
  • It has all features I was looking for: 1. We need to take online orders and Rentrax has a pretty good order form. It does not have a modern look, but it's very practical. 2. Rentrax has a built-in electronic signature function which we needed 3. It has a good messaging system that allows us to send a confirmation email to customers automatically regarding their rentals. 4. We need to set different price formats for each piece of equipment based on the time of the year (Holidays have their own pricing). As far as I researched, Rentrax has the most flexible price management out there and it does a good job to set up our pricing model.
  • A lot of features, deposit system, a good amount of possibilities on how to manage your prices, type of rental and bundle. really helpful staff.
  • We looked for an integrated rental management program that would eliminate the inefficiencies of pen and paper. We saw the best outcome when we went with Rentrax. We transformed the shop operations to support online and kiosk reservations. We saw a 15% increase in revenue and 20% savings on our employee costs by reducing wait time. Rentrax is relatively easy to use and feature-rich. I enjoy its flexible price management and ski-related settings. It is convenient when we switch to ski/snowboard rental in winter.

Cons

  • The initial setup can demand a significant amount of time.
  • To be able to use all features, there is a learning curve. Sometimes I get a bit overwhelmed, but the good thing is their customer service is very helpful.
  • Loading time a bit long sometimes. Still need more improvement on the display and it will be nice to be able to totally customize your front page.
  • Although it is easy to use, there is still room for the interface to improve. I talked to customer service, and the good news is the new design is coming soon.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Hubtiger
South Africa
www.hubtiger.com

Company Information

Rentrax
Founded: 2016
Canada
www.rentrax.com

Alternatives

Alternatives

aReservation

aReservation

Indexic

Categories

Bike Rental Supported
Equipment Rental Supported
Rental Supported
Repair Shop Supported

Categories

Bike Rental Supported
Boat Rental Supported
Equipment Rental Supported
Order Management Supported
Rental Supported
Tour Operator Supported

Equipment Rental Features

Asset Tracking Supported
Barcoding Not Supported
Billing and Invoicing Supported
Customer Management Supported
Inventory Management Not Supported
Maintenance Management Supported
Order Management Supported
Reservations Management Supported
Utilization Reporting Supported

Rental Features

Auto / Boat Rental Not Supported
Contract Management Supported
Inspection Management Not Supported
Inventory Management Not Supported
Late Fee Calculation Not Supported
Maintenance Management Not Supported
Medical Equipment Rental Not Supported
Multi-Location Supported
Online Booking Supported
Rate Management Supported
Recurring Rentals Supported
Reservations Management Supported
Scheduling Supported
Short / Long Term Rental Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Not Supported
Calendar Sync Supported
Client Database Not Supported
Group Scheduling Not Supported
Mobile Access Not Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Repair Shop Features

Barcode Support Not Supported
Billing & Invoicing Supported
CRM Not Supported
Intake Forms Supported
Inventory Management Not Supported
Parts Inventory Management Not Supported
Point of Sale (POS) Not Supported
Repair Tracking Supported
Work Order Management Supported

Equipment Rental Features

Asset Tracking Supported
Barcoding Supported
Billing and Invoicing Supported
Customer Management Supported
Inventory Management Supported
Maintenance Management Supported
Order Management Supported
Reservations Management Supported
Utilization Reporting Supported

Rental Features

Auto / Boat Rental Supported
Contract Management Supported
Inspection Management Not Supported
Inventory Management Supported
Late Fee Calculation Supported
Maintenance Management Supported
Medical Equipment Rental Supported
Multi-Location Supported
Online Booking Supported
Rate Management Supported
Recurring Rentals Supported
Reservations Management Supported
Scheduling Supported
Short / Long Term Rental Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Not Supported
Special Order Management Not Supported

Tour Operator Features

Accommodation Booking Not Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Not Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Not Supported
Multi-Day Tours Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Not Supported
Reservations Management Supported
Vendor Management Not Supported
Website Management Not Supported

Integrations

Stripe Supported
CardConnect Not Supported
Elavon Not Supported
Epos Now Supported
Global Payments Supported
Ikeono Supported
Lightspeed Retail Supported
Moneris Not Supported
NetSuite Supported
Paragon Not Supported
PayPal Not Supported
Paystack Supported
Podium Supported
QuickBooks Online Not Supported
Retail Express Supported
Shopify POS Supported
Square Card Reader Not Supported
WhatsApp Supported
Xentral Supported
Xero Supported

Integrations

Stripe Supported
CardConnect Supported
Elavon Supported
Epos Now Not Supported
Global Payments Not Supported
Ikeono Not Supported
Lightspeed Retail Not Supported
Moneris Supported
NetSuite Not Supported
Paragon Supported
PayPal Supported
Paystack Not Supported
Podium Not Supported
QuickBooks Online Supported
Retail Express Not Supported
Shopify POS Not Supported
Square Card Reader Supported
WhatsApp Not Supported
Xentral Not Supported
Xero Not Supported
Claim Hubtiger and update features and information
Claim Hubtiger and update features and information
Claim Rentrax and update features and information
Claim Rentrax and update features and information