Hotels.com

Hotels.com

Expedia Group
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About

Hotels.com® is a leading provider of hotel accommodation worldwide, offering booking services through its own network of localized websites and telephone call centers. Hotels.com gives travelers one of the widest selections of accommodation on the net, including both independent and major chain hotels as well as self-catering in over hundreds of thousands properties worldwide. The company offers a one-stop shopping source for hotel pricing, amenities and availability and also specializes in providing travelers with accommodation during sold-out periods. Hotels.com, L.P. is part of the EXPEDIA GROUP of travel companies.

About

RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals. We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 330 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 220 000 properties contracted directly. This allows us to provide our clients located in over 220 source markets with more than 2 900 000 properties all over the world. Combining innovative technologies and extensive professional experience, RateHawk provides travel industry players with the world’s most relevant, responsive and user-friendly hotel booking backend technology.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Travelers who want to compare and book hotels online, or hotels who want to attract new guests

Audience

Travel agencies, travel management companies, tour operators

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We started testing rh earlier this year and ended up using it far more than expected. Hotel availability is extensive, pricing is competitive and the booking process is straightforward. I particularly like the speed of the platform and the fact that important information is easy to find. Even team members who were unfamiliar with the system adapted quickly. It's a dependable solution for agencies and travel specialists looking for efficiency.
  • The service has many features helpful for complicated requests. It works very quickly and accurately.
  • I am in charge of an online travel business that has partners in various countries and RateHawk would be a good fit in our business model. The possibility to have transfer in over one hundred and sixty countries and rail tickets in Europe come in handy especially in complicated routes. The fact that car rentals are completely online is also an advantage that makes the process of booking faster. Flexibility of payments such as card wire transfer credit limit and pay by link is useful to various accounting requirements. Help is 24-hour and it is easier to solve problems because of the local languages of communication.
  • Whether I have a client planning multiple destination legs or coordinating group travel for a large event, the platform makes it visualization and arrangements seamless.
  • The user-friendly dashboard simplifies booking hotels and transfers, making it easy for my clients.

Cons

  • Sometimes prices fluctuate during final booking.
  • This service is designed for business, may be too complicated for customers who use it ocasionally.
  • There are also more advanced features that would need internal training before the platform is fully utilized. This is not a deterrent but a thing to look forward to.
  • Occasionally availability lags a bit with independent properties, but support quickly bridges any gaps.
  • Tech glitches during seasons when demand for bookings spikes.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Expedia Group
Founded: 1996
United States
hotels.com

Company Information

RateHawk
Founded: 2016
United States
www.ratehawk.com

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Categories

Categories

Tour Operator Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Travel Agency Features

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Integrations

Book It Now
Caterbook
Cloutly
Desktop.com
GIATA
IdoSell Booking
Innkeeper's Advantage
Juniper Booking Engine
Mini Hotel PMS
OTRAMS
Profitroom Booking Engine
Retreat Guru
Shift
TINA
Teamstack
Tripsy
Trustami
eZee Centrix
hoteliga

Integrations

Book It Now
Caterbook
Cloutly
Desktop.com
GIATA
IdoSell Booking
Innkeeper's Advantage
Juniper Booking Engine
Mini Hotel PMS
OTRAMS
Profitroom Booking Engine
Retreat Guru
Shift
TINA
Teamstack
Tripsy
Trustami
eZee Centrix
hoteliga
Claim Hotels.com and update features and information
Claim Hotels.com and update features and information
Claim RateHawk and update features and information
Claim RateHawk and update features and information