TravelPal

TravelPal

TravelPal Inc.
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About

HotelSmarters is a smart-hospitality middleware platform designed to transform in-room TVs and guest mobile devices into interactive, personalized guest-experience hubs. It enables hotels to deliver multi-language welcome messages, upsell services and add-ons (spa treatments, room upgrades, F&B) directly from the TV, incorporate ecommerce workflows for guest purchases, integrate with property systems to display bills and service status, and offer self check-in/check-out, mobile key access, digital signage and more, all while capturing analytics on guest behaviour, optimizing operations and boosting revenue. The system brings together features like personalized guest engagement, flexible remote service ordering, integrated payments, and content delivery, all aiming to elevate guest satisfaction and increase property profitability.

About

TravelPal is an AI guest messaging and upsell tool for vacation rental property managers using Guesty, priced at $25 per unit per month. It answers guest messages around the clock, in the language the guest writes in, from your own listing data and message history. Then it sells: late checkout, early check-in, and mid-stay cleaning are offered in chat at your exact prices, paid by card, with every sold change written into Guesty so your front desk and cleaning crew see it where they already look. TravelPal knows when to stop. Complaints and refund requests stop the AI and alert a person. Questions it cannot answer confidently are held for your team, and your answer is relayed back to the guest in one voice. The price is a flat $25 per unit per month: no onboarding fee, no commission on upsells, no message caps, and no surcharge as you add units. A Miami property management company has run TravelPal on 144 units since August 2026.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotel operators, interior-technology teams and guest-experience managers seeking a tool to enhance guest engagement, drive ancillary revenue and modernize in-room technology using connected TV and mobile interfaces

Audience

Vacation rental and short-term rental property management companies using Guesty

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$3.99 per room
Free Version
Free Trial

Pricing

$25/month/unit
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HotelSmarters
Founded: 2023
United States
hotelsmarters.com

Company Information

TravelPal Inc.
Founded: 2024
United States
asktravelpal.com

Alternatives

Alternatives

No Alternatives
INTELITY

INTELITY

Intelity

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim HotelSmarters and update features and information
Claim HotelSmarters and update features and information
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Claim TravelPal and update features and information