KorimaaAkash Gupta
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Related Products
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About
HotelSmarters is a smart-hospitality middleware platform designed to transform in-room TVs and guest mobile devices into interactive, personalized guest-experience hubs. It enables hotels to deliver multi-language welcome messages, upsell services and add-ons (spa treatments, room upgrades, F&B) directly from the TV, incorporate ecommerce workflows for guest purchases, integrate with property systems to display bills and service status, and offer self check-in/check-out, mobile key access, digital signage and more, all while capturing analytics on guest behaviour, optimizing operations and boosting revenue. The system brings together features like personalized guest engagement, flexible remote service ordering, integrated payments, and content delivery, all aiming to elevate guest satisfaction and increase property profitability.
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About
Korimaa is a WhatsApp-based guest-assistance service for hotels. It answers common questions using hotel-approved information, accepts guest service and menu-order requests, gathers guest feedback, and routes requests or complaints to the appropriate hotel team. Guests can ask for a person when needed and use their existing WhatsApp app without installing a separate guest app. Hotel staff remain responsible for reviewing, confirming, and fulfilling requests. The service is configured around each property's details and workflows, with direct integrations for IDS Next and Opera PMS.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotel operators, interior-technology teams and guest-experience managers seeking a tool to enhance guest engagement, drive ancillary revenue and modernize in-room technology using connected TV and mobile interfaces
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Audience
Hotel owners, managers, and guest-service teams.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$3.99 per room
Free Version
Supported
Free Trial
Not Supported
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PricingPricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHotelSmarters
Founded: 2023
United States
hotelsmarters.com
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Company InformationAkash Gupta
www.korimaa.com
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Alternatives |
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Categories |
Categories |
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Integrations
IDS Next
Not Supported
WhatsApp
Not Supported
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