Korimaa

Korimaa

Akash Gupta
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About

HotelSmarters is a smart-hospitality middleware platform designed to transform in-room TVs and guest mobile devices into interactive, personalized guest-experience hubs. It enables hotels to deliver multi-language welcome messages, upsell services and add-ons (spa treatments, room upgrades, F&B) directly from the TV, incorporate ecommerce workflows for guest purchases, integrate with property systems to display bills and service status, and offer self check-in/check-out, mobile key access, digital signage and more, all while capturing analytics on guest behaviour, optimizing operations and boosting revenue. The system brings together features like personalized guest engagement, flexible remote service ordering, integrated payments, and content delivery, all aiming to elevate guest satisfaction and increase property profitability.

About

Korimaa is a WhatsApp-based guest-assistance service for hotels. It answers common questions using hotel-approved information, accepts guest service and menu-order requests, gathers guest feedback, and routes requests or complaints to the appropriate hotel team. Guests can ask for a person when needed and use their existing WhatsApp app without installing a separate guest app. Hotel staff remain responsible for reviewing, confirming, and fulfilling requests. The service is configured around each property's details and workflows, with direct integrations for IDS Next and Opera PMS.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotel operators, interior-technology teams and guest-experience managers seeking a tool to enhance guest engagement, drive ancillary revenue and modernize in-room technology using connected TV and mobile interfaces

Audience

Hotel owners, managers, and guest-service teams.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$3.99 per room
Free Version Supported
Free Trial Not Supported

Pricing

Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HotelSmarters
Founded: 2023
United States
hotelsmarters.com

Company Information

Akash Gupta
www.korimaa.com

Alternatives

Alternatives

Tourismart

Tourismart

SimpleApps
SABA Chatbot

SABA Chatbot

SABA Hospitality
INTELITY

INTELITY

Intelity

Categories

Categories

Guest Messaging Supported

Integrations

IDS Next Not Supported
WhatsApp Not Supported

Integrations

IDS Next Supported
WhatsApp Supported
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